Joseph Airport Hyundai


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

829 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.5714271/5Overall Rating 3.5714271/5Overall Rating 3.5714271/5rating 3.5714271rating 3.5714271
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Chris Z. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Everything was great
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/19/2017 06:33 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/19/2017

Dear Chris,
Thank you so much for giving us the highest scores on the survey
we sent you. We appreciate your business and hope to see you again soon.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Teresa C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service people"
Teresa
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:58 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/18/2017

Dear Teresa,
Thank you for the kind comments and high scores on the survey we sent you. We know you have many choices for service and thank you for choosing us.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
TERESA C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service n a timely manner"
Teresa
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:57 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/18/2017

Dear Tetesa and Brian,
Thank you so much for giving us the highest scores on the survey we sent you.
We truly appreciate your business and hope to see you again soon.
Thanks so much.
Bruvce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Awesome
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:34 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/17/2017

Dear Valued Customer,
Thank you so much for the high scores and kind comments on the survey we sent you.
We appreciate your business and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
JOSEPH D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Airport Hyundai service department"
Taylor is a fantastic service consultant and a jewel in the Airport Hyundai crown.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:02 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/17/2017

Dear Joseph,
We thank you so much for the high scores on the survey we sent you. Taylor told me it was a pleasure to wait on you.
Thanks again.

Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Theresa A. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service!"
They checked me in quickly. My car was serviced in a timely manner. Check out was quick.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 07:23 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/16/2017

Dear Theresa,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and hope to see you again soon.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Carol L. ReScore Review on 08/16/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Give them credit for responding and offering to make things right. "
At least Bruce called and really listened to what I had to say. He offered to make this tight one way or the other. Smart business to realize when you make a mistake and offer to do better by you.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 02:41 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Do not trust them to do work requested."
Previous comment say it all
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 02:41 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/16/2017

Dear Carol,
I am so sorry we did not meet your expectations. As we discussed in our telephone conversation I hope someday we can rebuild the trust you had in us before. Please let me know what I can do for you to smooth things over.
I am going to send a re-score request to you . If you feel I have helped you with this issue please re-score us. I don't expect anything. This is entirely up to you. Thank you for your honest feedback. I will use it to make our service dept run better.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Making things better"
Competent, caring, punctual, courteous!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 12:29 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/15/2017

Dear Valued Customer,
Thank you for the kind comments and high scores on the survey we sent you. We thank you for your business and hope to see you again soon.
Thanks again.
Bruce 

Bruce Corbolotti
Parts and Service Director
937-665-1774
Elinor W. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly and prompt"
Besides the recall issues the staff is friendly
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/13/2017 07:34 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/14/2017

Dear Elinor,
Thank you for giving us the highest scores on the survey we snet you. We appreciate your business and hope to see you again soon.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Efficient.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 07:07 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/12/2017

Dear Valued Customer,
Thank you for giving us the highest scores on the survey we sent you. We thank you for your business and hope to see you again. 
Thanks again
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!!"
Great service once again! Thanks Taylor, Bruce, Scott, and technicians!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:31 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/11/2017

Dear Andrea,
Thank you for giving us the highest scores and kind comments on the survey we sent you. We truly appreciate your business and hope we see you again soon.
Thanks again,
Bruce



Bruce Corbolotti
Parts and Service Director
937-665-1774
JAMES F. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"paint Issue"
I noticed paint problem prior to service visit and failed to mention it to service writer. Free inspection failed to notice it. What should I do?
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:36 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/11/2017

Dear James, 
Thank you for answering our survey. We appreciate your business and hope to see you again for service. Please feel free to stop in and show us your paint issue. 
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Debra A. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Welcoming and professional!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:38 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/11/2017

Dear Debra,
Thank you so much for giving us the highest scores on the survey we sent you. We appreciate your business and hope we see you again soon.
Thanks again.
 Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and only performs work needed
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 12:22 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/10/2017

Dear Valued Customer,
Thank you for giving us the highest scores on the survey we sent you. We thank you for your kind comments and appreciate your business.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Curtis B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer . "
Great Service and convenient location.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/09/2017 09:42 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/10/2017

Dear Curtis,
Thank you for giving us the highest scores on the survey we sent you. We appreciate your business and hope to see you again soon. 
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Takes care of customer"
Always willing to go the extra mile to make sure customers are satisfied with service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 06:48 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/09/2017

Dear Valued Customer,
Thank you so much for giving us the highest scores and kind comments on the survey we sent you. We know you have many choices for service and thank you for choosing us.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 02:44 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/09/2017

Dear Valued Customer,
Thank you for giving us the highest scores on the survey we sent you. We appreciate your business and thank you for your nice comments.
Thanks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
THOMAS D. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"slow leak in tire, added routine oil change. "
Excellent service rep and service as usual!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:22 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/08/2017

Dear Thomas, 
Thank you so much for giving us the highest scores on the survey we sent you. We truly appreciate your business. We know you have many vhoices for service and thnk you for choosing us.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Susan V. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast superior customer service!!"
Very happy with recent impromptu stop to get oil change with limited time. Promptly greeted, assured car could be serviced in amount of available time. It was and on my way in no time and with a wash! Also advised of upcoming service items needing attention - which I already knew by another source- and nothing new added for repair. Couldn't have been happier.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/08/2017 08:54 AM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/08/2017

Dear Susan,
Thank you so much for the high scores and very kind comments. We truly appreciate your business and hope to see you again soon.
Bruce 

Bruce Corbolotti
Parts and Service Director
937-665-1774
Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
Great service!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/07/2017 12:57 PM
Bruce A C., Parts and Service Director at Joseph Airport Hyundai responded on 08/07/2017

Dear Valued Customer
Thank you for giving us the highest scores on the survey we sent you. We know you have many choices for service and thank you for choosing us.
Thnaks again.
Bruce

Bruce Corbolotti
Parts and Service Director
937-665-1774
Displaying Review 1 - 20 of 829 in total