K & M Automotive


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

233 Reviews

98% Would Recommend
Latest Review over 2 years ago

Jane D. on 02/25/2015
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"NIGHTMARE WOULDN'T GIVE 1 STAR IF I DIDN"T HAVE TOO."
Had a buyer "test drive" a car and take it to this K & M Automotive. They had the car for two hours and when they came back the check engine light was magically on, there was a perfect circular hole in the radiator hose that fit a damn screw driver and they tried to tell us the heater core was leaking by pouring water on our floor mat. Firstly there is a huge difference in water and antifreeze with the texture, look and SMELL. When your heater core gives out it leaks antifreeze not water. Secondly a MECHANIC owns this car not someone who isn't knowledgeable on cars. So nice try on trying to pull all that over when we obviously knew NONE of that chaos went on before our buyers got in the car. Most of all you can't vandalize a car to make it look dysfunctional and then CALL TO TRY AND BUY THAT VEHICLE! I get trying to make a buck but dang that was VERY shady. I will NEVER recommend this petty thieving place. Wish there was a "HELL NO" option on the 'would you recommend a friend' question.
Service Date: 02/25/2015
Review Created: 02/25/2015 07:18 PM
Garrett K. on 09/15/2014
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"Screwed me out of $600"
These guys are very rude first of all. Especially one in particular...he was there by himself on Saturday and was very rude man. Anyways they said my car needed a new throttle body to operate again. I spent $600 and almost immediately it broke down again. They looked at it again and said I needed to take it somewhere else. They never fixed my car and wouldn't give me my $600 back. I lost $600 because of them and didn't have the money to fix my car afterward so had to end up selling it as is.
Service Date: 08/15/2014
Review Created: 09/15/2014 11:18 AM
Evora S. on 02/27/2014
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Evora said the service was perfect and she has been going to this business for a long time.
Vehicle: Ford Escort
Category: Service
Service Date: 02/26/2014
Review Created: 02/27/2014
This review was collected via phone interview by Customer Research Inc.
Anna J. on 02/27/2014
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Anna said the staff was nice and honest.
Vehicle: Honda Accord
Category: Service
Service Date: 02/25/2014
Review Created: 02/27/2014
This review was collected via phone interview by Customer Research Inc.
Dana J. on 02/25/2014
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Spoke with Jose. He said he always recommends this business.
Category: Service
Service Date: 02/21/2014
Review Created: 02/25/2014
This review was collected via phone interview by Customer Research Inc.
Kathleen W. on 02/20/2014
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Spoke with Judy. She said this business provides really good service.
Vehicle: Kia Sportage
Category: Service
Service Date: 01/31/2014
Review Created: 02/20/2014
This review was collected via phone interview by Customer Research Inc.
John K. on 02/20/2014
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John said the staff was nice at this business. The service was good but he told them not to mess with diagnosing his vehicle because he had purchased another one. They apparently already had it hooked up so the went ahead with the diagnosis.
Vehicle: Mercury Cougar
Category: Service
Service Date: 02/10/2014
Review Created: 02/20/2014
This review was collected via phone interview by Customer Research Inc.
Terri E. on 02/17/2014
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Terri said the service was great.
Vehicle: GMC Safari
Category: Service
Service Date: 02/13/2014
Review Created: 02/17/2014
This review was collected via phone interview by Customer Research Inc.
LEANNE K. on 02/02/2014
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"Friendly, Quick"
I've been having my car serviced at K & M for quite some time and feel they have done a great job every time I bring it in.
Vehicle: Toyota Avalon
Service Date: 01/30/2014
Review Created: 02/02/2014 05:16 AM
CHRIS Z. on 01/29/2014
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"Honest, thorough work"
Always have had great service and pricing is fair.
Vehicle: Chevrolet Silverado
Service Date: 01/28/2014
Review Created: 01/29/2014 05:08 AM
Selina G. on 01/22/2014
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Selina said the service was fast and the prices were reasonable.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 01/17/2014
Review Created: 01/22/2014
This review was collected via phone interview by Customer Research Inc.
Dona R. on 01/17/2014
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Dona said they are the best. They are professional and friendly. Their mechanics are the best and they are fair.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 12/31/2013
Review Created: 01/17/2014
This review was collected via phone interview by Customer Research Inc.
Gerald S. on 01/17/2014
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Gerald said this business did a good job.
Vehicle: Nissan Frontier
Category: Service
Service Date: 01/11/2014
Review Created: 01/17/2014
This review was collected via phone interview by Customer Research Inc.
Gordy H. on 01/14/2014
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Gordy said he has worked with Mike for many years, but this business is a little expensive now since they built a new facility.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 12/10/2013
Review Created: 01/14/2014
This review was collected via phone interview by Customer Research Inc.
KURT M. on 01/09/2014
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"Oil Change on F-250"
Always easy to work with.
Vehicle: Ford Pickup
Service Date: 01/08/2014
Review Created: 01/09/2014 05:56 AM
KURT M. on 01/03/2014
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"oil change"
Always a pleasure working with these guys. They get you right in for needed work.
Vehicle: Mercury Mariner
Service Date: 01/02/2014
Review Created: 01/03/2014 08:58 AM
Joy W. on 01/02/2014
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Joy said this business was good to work with. They were fast. The people were very nice.
Vehicle: Infiniti G35
Category: Service
Service Date: 12/26/2013
Review Created: 01/02/2014
This review was collected via phone interview by Customer Research Inc.
ED S. on 12/25/2013
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"my inspection"
speed and completion of services
Vehicle: Volkswagen Jetta
Service Date: 12/23/2013
Review Created: 12/25/2013 12:19 AM
Brenda C. on 12/24/2013
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Brenda said they explained everything. They called several times to keep her husband updated.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 12/21/2013
Review Created: 12/24/2013
This review was collected via phone interview by Customer Research Inc.
Kevin N. on 12/23/2013
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Kevin said the people are very kind and courteous. They get the work done in a timely manner and they go above and beyond.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 12/18/2013
Review Created: 12/23/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 233 in total