Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

233 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


JD
Jane D.
Branson, MO
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/25/2015
NIGHTMARE WOULDN'T GIVE 1 STAR IF I DIDN"T HAVE TOO.
Had a buyer "test drive" a car and take it to this K & M Automotive. They had the car for two hours and when they came back the check engine light was magically on, there was a perfect circular hole in the radiator hose that fit a damn screw driver and they tried to tell us the heater core was leaking by pouring water on our floor mat. Firstly there is a huge difference in water and antifreeze with the texture, look and SMELL. When your heater core gives out it leaks antifreeze not water. Secondly a MECHANIC owns this car not someone who isn't knowledgeable on cars. So nice try on trying to pull all that over when we obviously knew NONE of that chaos went on before our buyers got in the car. Most of all you can't vandalize a car to make it look dysfunctional and then CALL TO TRY AND BUY THAT VEHICLE! I get trying to make a buck but dang that was VERY shady. I will NEVER recommend this petty thieving place. Wish there was a "HELL NO" option on the 'would you recommend a friend' question.

GK
Garrett K.
Branson, MO
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/15/2014
Screwed me out of $600
These guys are very rude first of all. Especially one in particular...he was there by himself on Saturday and was very rude man. Anyways they said my car needed a new throttle body to operate again. I spent $600 and almost immediately it broke down again. They looked at it again and said I needed to take it somewhere else. They never fixed my car and wouldn't give me my $600 back. I lost $600 because of them and didn't have the money to fix my car afterward so had to end up selling it as is.

ES
Evora S.
Branson, MO
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2014 Category: Service
Evora said the service was perfect and she has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

AJ
Anna J.
Branson, MO
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2014 Category: Service
Anna said the staff was nice and honest.
This review was collected via phone interview by Customer Research Inc.

DJ
Dana J.
Branson, MO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Spoke with Jose. He said he always recommends this business.
This review was collected via phone interview by Customer Research Inc.

KW
Kathleen W.
Branson, MO
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2014 Category: Service
Spoke with Judy. She said this business provides really good service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Branson, MO
Mercury Cougar
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2014 Category: Service
John said the staff was nice at this business. The service was good but he told them not to mess with diagnosing his vehicle because he had purchased another one. They apparently already had it hooked up so the went ahead with the diagnosis.
This review was collected via phone interview by Customer Research Inc.

TE
Terri E.
Branson, MO
GMC Safari
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2014 Category: Service
Terri said the service was great.
This review was collected via phone interview by Customer Research Inc.

LK
LEANNE K.
Branson, MO
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2014
Friendly, Quick
I've been having my car serviced at K & M for quite some time and feel they have done a great job every time I bring it in.

CZ
CHRIS Z.
Branson, MO
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2014
Honest, thorough work
Always have had great service and pricing is fair.

SG
Selina G.
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014 Category: Service
Selina said the service was fast and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

DR
Dona R.
Branson, MO
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2014 Category: Service
Dona said they are the best. They are professional and friendly. Their mechanics are the best and they are fair.
This review was collected via phone interview by Customer Research Inc.

GS
Gerald S.
Ridgedale, MO
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2014 Category: Service
Gerald said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

GH
Gordy H.
Branson, MO
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2014 Category: Service
Gordy said he has worked with Mike for many years, but this business is a little expensive now since they built a new facility.
This review was collected via phone interview by Customer Research Inc.

KM
KURT M.
Hollister, MO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2014
Oil Change on F-250
Always easy to work with.

KM
KURT M.
Hollister, MO
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2014
oil change
Always a pleasure working with these guys. They get you right in for needed work.

JW
Joy W.
Branson, MO
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2014 Category: Service
Joy said this business was good to work with. They were fast. The people were very nice.
This review was collected via phone interview by Customer Research Inc.

ES
ED S.
Hollister, MO
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2013
my inspection
speed and completion of services

BC
Brenda C.
Missouri
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Brenda said they explained everything. They called several times to keep her husband updated.
This review was collected via phone interview by Customer Research Inc.

KN
Kevin N.
Kimberling City, MO
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2013 Category: Service
Kevin said the people are very kind and courteous. They get the work done in a timely manner and they go above and beyond.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 233 in total