Kelly's Auto Body Centralia


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1469 Reviews

99% Would Recommend
Latest Review 3 days ago
Melissa H. on 04/24/2017
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Melissa said this business gives exact quotes and are very timely in their responses.
Category: Collision
Service Date: 04/13/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Cheyenne P. on 04/24/2017
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Cheyenne said this business provided excellent customer service.
Category: Collision
Service Date: 04/14/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Josephine S. on 04/24/2017
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Spoke with Brandon. He said this business does outstanding work. They are always quick and efficient. They helped out with the insurance company by mediating. They figured out what they could do to help. They are local and have several years worth of experience.
Category: Collision
Service Date: 04/20/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Felipe V. on 04/24/2017
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Spoke with Crystal. She said this facility did a good job on the vehicle.
Category: Collision
Service Date: 04/03/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Patricia D. on 04/24/2017
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Patricia said she was satisfied with this business.
Category: Collision
Service Date: 04/14/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth P. on 04/22/2017
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Spoke with Lisa. She said she had a good experience with this business. The people there were nice, and worked well.
Category: Collision
Service Date: 04/13/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Larry H. on 04/20/2017
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Larry said they were good. This business has repaired two or three of his vehicles. The technicians have done an excellent job every time.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Ernest R. on 04/19/2017
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Spoke with Flossy. She said she was well satisfied with the service.
Category: Collision
Service Date: 03/31/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Derrick P. on 04/18/2017
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Derrick said he has seen better facilities and better work than this business. There was a 1 day delay due to late parts.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Linda at Kelly's Auto Body Centralia responded on 04/21/2017

the customer had and aftermarket cooler on his vehicle .which causes one of the parts to not fit flush.i went over that with the customer and he understood the problem

Ruth B. on 04/17/2017
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Ruth said the service was fast and excellent. The employees treated her well.
Category: Collision
Service Date: 03/30/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
John J. on 04/17/2017
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John said this business did a good job but they drove it through a mud puddle so he got it back with mud all over the side. There is a mud puddle in front of this business that he was not overly excited about. They are planning to put asphalt over it for a better appearance.
Category: Collision
Service Date: 03/30/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Farren G. on 04/15/2017
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Farren said this business is good at what they do.
Category: Collision
Service Date: 04/05/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Patrick E. on 04/15/2017
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Patrick said this business did quality work and kept him informed throughout the whole process. The paint work they did was top notch. They returned the vehicle to him in pristine condition. He would use them again. They were very helpful and he appreciates that.
Category: Collision
Service Date: 04/06/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Kathy G. on 04/10/2017
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Kathy said the work is always done perfectly. Her vehicle was returned very cleanly. They were very professional and kind. They did a good job.
Category: Collision
Service Date: 04/03/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Michael K. on 04/06/2017
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Michael said he has received many years of good luck with this business. This business has always been around.
Category: Collision
Service Date: 03/27/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Candice B. on 04/06/2017
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Candice said the business is good at what they do and they get their work done promptly.
Category: Collision
Service Date: 03/28/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Micky C. on 04/06/2017
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Micky said the business did what they were supposed to do and the vehicle looks beautiful.
Category: Collision
Service Date: 03/24/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Laura G. on 04/06/2017
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Spoke with Paul. He said there are some issues with the blindspot alert. It is not working correctly and is blinking on the dashboard.
Category: Collision
Service Date: 03/29/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Linda at Kelly's Auto Body Centralia responded on 04/12/2017

i have spoke with the customer and they are going to bring the car in so we can get this resolved

Margaret M. on 04/06/2017
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Margaret said her vehicle was fine and this business did a good job like they always do. Everything they do from beginning to end, is great. They greet her, they look at her vehicle, they keep her informed, they do the work and they guarantee their work.
Category: Collision
Service Date: 03/28/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Cori A. on 04/04/2017
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Cori said her vehicle looks amazing. It was a day earlier than promised. They're really friendly and nice.
Category: Collision
Service Date: 03/16/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1469 in total