Kelly's Auto Body Centralia


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1413 Reviews

99% Would Recommend
Latest Review 3 days ago
Terry F. on 02/18/2017
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Terry said the business did a fine job. They were courteous and bent over backwards. There were no problems at all.
Category: Collision
Service Date: 02/08/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 02/18/2017
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Gary said they've been customers of this business for many years. He's terrific and does great work. He knows him well. They can count on him.
Category: Collision
Service Date: 02/10/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Delores J. on 02/18/2017
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Delores said this business did a wonderful job on her vehicle and the staff was super nice.
Category: Collision
Service Date: 01/26/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 02/15/2017
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Tom said this business did a good job on his vehicle.
Category: Collision
Service Date: 02/07/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Debi S. on 02/15/2017
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Debi said the business did an excellent job and they finished the repair early.
Category: Collision
Service Date: 02/09/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Jack K. on 02/15/2017
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Jack said he had no problems and the vehicle was ready before the promise of time. He said he is very happy with the work.
Category: Collision
Service Date: 02/08/2017
Review Created: 02/15/2017
This review was collected via phone interview by Customer Research Inc.
Glen F. on 02/14/2017
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Glen said he was okay with it. It looks good.
Category: Collision
Service Date: 01/24/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Tammy W. on 02/11/2017
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Spoke with Greg. He said this business got the job done and they were a pleasure to work with.
Category: Collision
Service Date: 01/27/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Stacy V. on 02/09/2017
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Stacy said the business provided exceptional service and delivered her vehicle in a timely manner.
Category: Collision
Service Date: 01/25/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
John L. on 02/09/2017
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John said the business does a great job.
Category: Collision
Service Date: 01/24/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
Danielle S. on 02/09/2017
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Danielle said they were the best, especially with their communication. The vehicle was delayed by one day because of a delay in parts.It was good that they called her beforehand. Their customer service was fantastic and there weren't any surprises.
Category: Collision
Service Date: 01/24/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
Mark V. on 02/06/2017
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Mark said this business did a great job.
Category: Collision
Service Date: 01/18/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Jerry H. on 02/04/2017
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Jerry said the business provides excellent customer service.
Category: Collision
Service Date: 01/17/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Bill R. on 02/01/2017
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Bill said the business has always been great. They did a great job.
Category: Collision
Service Date: 01/13/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Leslie T. on 01/28/2017
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Leslie said the business had another facility do the axle and it was returned with the vent hanging off. They should have taken a closer look at the repairs. He chose this business because the facility he works for does the alignments for the vehicles at this business.
Category: Collision
Service Date: 01/06/2017
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Linda at Kelly's Auto Body Centralia responded on 01/31/2017

I SPOKE WITH THE CUSTOMER ,HE IS HAPPY WITH THE REPAIRS.THERE WAS A SMALL VENT TUBE LOOSE ON THE FRT AXLE HOUSING,IT HAS BEEN RESOLVED

Spc Rashaun R. on 01/23/2017
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Rashaun said they were very helpful and nice. They would call him and let him know if they found any other problems.
Category: Collision
Service Date: 01/13/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Brycen H. on 01/21/2017
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Brycen said the business got done in a timely manner and they did a good job.
Category: Collision
Service Date: 01/12/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Lance U. on 01/21/2017
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Lance said this facility does great work and on time. They are easy to work with and he would recommend them to others.
Category: Collision
Service Date: 01/09/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Faye B. on 01/18/2017
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Faye said she was very happy with the work done on her vehicle.
Category: Collision
Service Date: 01/04/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Curt I. on 01/18/2017
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Curt said he has done business with them for some time now and they have always done a good job.
Category: Collision
Service Date: 12/28/2016
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1413 in total