Kelly's Auto Body Centralia


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1550 Reviews

99% Would Recommend
Latest Review 4 days ago
Nikita Z. on 09/18/2017
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Nikita said everything was done that he wanted and had no problems.
Category: Collision
Service Date: 08/29/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Donald S. on 09/16/2017
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Spoke with Glenice. She said this business did a good job.
Category: Collision
Service Date: 08/10/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Robin M. on 09/13/2017
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Robin said the business is professional and they do an excellent job.
Category: Collision
Service Date: 08/18/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
Fred M. on 09/12/2017
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Fred said this business is the best in his area. They did a really good job and their personnel were professional. The vehicle was delayed by two days because of a delay in parts.
Category: Collision
Service Date: 08/18/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Rafel H. on 09/12/2017
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Rafel said this is a good business. They always take care of their customers and do not cut corners. Original parts are always used. He has used them twice. It is one of the cleanest businesses around.
Category: Collision
Service Date: 08/25/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Pinky W. on 09/12/2017
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Pinky said there was a little miscommunication when she called in. She chose not to elaborate on what was said. She really appreciates her vehicle being ready early.
Category: Collision
Service Date: 08/17/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Tammi K. on 09/09/2017
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Spoke with Tammi's husband. He said the customer service was excellent. They did a great job. They are always good.
Category: Collision
Service Date: 08/24/2017
Review Created: 09/09/2017
This review was collected via phone interview by Customer Research Inc.
Eileen K. on 09/08/2017
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Eileen said the business is efficient, good and easy to work with. They got her out of there early and did a good job.
Category: Collision
Service Date: 08/14/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Dale R. on 09/08/2017
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Spoke with Pearl. She said this business was really fast and courteous. It went really smoothly. They were delayed by parts until the next day.
Category: Collision
Service Date: 08/07/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Larry S. on 09/08/2017
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Spoke with Larry's wife. She said she did not have any complaints about this business.
Category: Collision
Service Date: 08/24/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Robert O. on 09/08/2017
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Robert said the business did a good job.
Category: Collision
Service Date: 08/24/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Janet F. on 09/08/2017
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Janet said this is a great business.
Category: Collision
Service Date: 08/16/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Ricky P. on 08/22/2017
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Ricky said everything was very good during his visit to this business. His vehicle was delayed because the parts were delayed.
Category: Collision
Service Date: 07/19/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Matt P. on 08/21/2017
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Matt said the staff was very good.
Category: Collision
Service Date: 07/19/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Kelly C. on 08/19/2017
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Kelly said they were really organized and super friendly. They knew what they were doing and everything went really smoothly.
Category: Collision
Service Date: 08/07/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer L. on 08/18/2017
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Spoke with Jeff. He said this business did a good job.
Category: Collision
Service Date: 07/26/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Sheri D. on 08/18/2017
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Sheri said she has an older BMW and this business did a really good job matching the paint.
Category: Collision
Service Date: 08/03/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Ross F. on 08/17/2017
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Ross said he was referred to them by a local mechanic.
Category: Collision
Service Date: 08/03/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Kirk P. on 08/15/2017
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Kirk said the vehicle was not completely ready when he got there. He spoke with them about his concerns and his vehicle was ready an hour and half later. His vehicle was delayed because a staff member did not finish the job. It was an honest human error.
Category: Collision
Service Date: 07/21/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Linda at Kelly's Auto Body Centralia responded on 08/31/2017

there was a spot of underbuff from the polishing proccess that needed to be buffed out. we got it taken care of for the customer

Rashaun R. on 08/14/2017
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Rashaun said this business repaired his vehicle in an hour. The repairs were done right. They were inexpensive.
Category: Collision
Service Date: 07/24/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1550 in total