Kelly's Auto Body Centralia


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1631 Reviews

99% Would Recommend
Latest Review 8 days ago
Jed E. on 01/12/2018
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Jed said the business did a good job. The vehicle was delayed by about two weeks because they could not get a part.
Category: Collision
Service Date: 01/03/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Alicia C. on 01/11/2018
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Alicia said the service is always very good. She chose this business because it's local and she's a repeat customer.
Category: Collision
Service Date: 12/18/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Fred D. on 01/09/2018
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Fred said the employees missed repairing dents on the fender and they needed to repaint it. They also needed to repair the hood latch. His vehicle was done a day later than promised for unspecified reasons.
Category: Collision
Service Date: 12/18/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Kimberly G. on 01/09/2018
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Kimberly said she was happy with the repairs. Her vehicle was ready 2 days early.
Category: Collision
Service Date: 12/27/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Nathan G. on 01/08/2018
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Nathan said he would recommend the business for service.
Category: Collision
Service Date: 12/28/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Saundra C. on 01/08/2018
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Saundra said the facility was really fast and they had the paperwork ready for her. When the repair was finished, they went over everything in detail and alerted her not to wash the vehicle for 90 days. She appreciated this. The repair was really fast and it was done before the promised time.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Carolyn L. on 01/08/2018
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Carolyn said the business had excellent public relations. They were friendly and they got the job done.
Category: Collision
Service Date: 12/04/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Donald B. on 12/31/2017
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Donald said he wished this business had kept him more informed. There is a mark on the front of the vehicle that they have not contacted him about yet.
Category: Collision
Service Date: 12/22/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Carroll J. on 12/31/2017
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Carroll said there was construction going on next door to this facility.
Category: Collision
Service Date: 12/13/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Brian D. on 12/31/2017
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Spoke with Monica. She said this business did a great job.
Category: Collision
Service Date: 12/21/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 12/31/2017
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Mike said the experience with this business went beyond his expectations. He heard about this business from both his insurance company and the driver for the facility that towed his vehicle.
Category: Collision
Service Date: 12/13/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Don C. on 12/31/2017
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Don said the business does good work.
Category: Collision
Service Date: 12/15/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Mary L. on 12/31/2017
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Mary said she was very pleased with the workmanship, the personnel and the short amount of time it took to finish.
Category: Collision
Service Date: 12/21/2017
Review Created: 12/31/2017
This review was collected via phone interview by Customer Research Inc.
Brandy M. on 12/28/2017
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Brandy said he was satisfied with the work that was done.
Category: Collision
Service Date: 12/01/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Sara H. on 12/23/2017
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Spoke with Sara's husband. He said the staff forgot a few things so he has to take the vehicle back.
Category: Collision
Service Date: 12/14/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Deborah M. on 12/23/2017
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Deborah said her visit to this business was amazing. The staff was fast, efficient and friendly.
Category: Collision
Service Date: 12/14/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Robert F. on 12/23/2017
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Robert said the staff was great and helpful. He was satisfied with this business. His vehicle was cleaner when he got it back than when he took it in. He has been a customer for about thirty years and always has a great experience, every time.
Category: Collision
Service Date: 12/13/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Darrin W. on 12/23/2017
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Darrin said they did a good job.
Category: Collision
Service Date: 12/11/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Jan H. on 12/20/2017
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Jan said she had a fantastic experience.
Category: Collision
Service Date: 12/08/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Marcus B. on 12/16/2017
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Marcus said he can't even tell his vehicle has been in an accident.
Category: Collision
Service Date: 11/17/2017
Review Created: 12/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1631 in total