Kelly's Auto Body Centralia

Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1797 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


PH
Patricia H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Collision
Patricia said she had a wonderful experience. She was very happy with the work that was done and she really appreciated the guarantee she was given on the paint job. Her vehicle was ready a couple of hours earlier than promised. The staff were a great group.
This review was collected via phone interview by Customer Research Inc.

TH
Terry H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Collision
Spoke with Mary. She said the vehicle looks wonderful and there are no problems. The cup holders were pushed in to hard. They cannot get them out, so they're returning the vehicle.
This review was collected via phone interview by Customer Research Inc.

GJ
Gerald J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Collision
Gerald said the employees were professional and courteous. He liked them.
This review was collected via phone interview by Customer Research Inc.

PY
Philip Y.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Collision
Philip said he was not satisfied with the amount of time it took for this business to repair 2 little dents. It was never explained why it took so long. Other than that, he was satisfied.
This review was collected via phone interview by Customer Research Inc.

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Glenn T.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Collision
Glenn said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

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Terese E.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Collision
Terese said she had no issues with the business. They answered all questions and went above and beyond with their explanations.
This review was collected via phone interview by Customer Research Inc.

CC
Crystal C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Collision
Crystal said the business was very nice , they did a really good job and had them in and out within less than 24 hours.
This review was collected via phone interview by Customer Research Inc.

RT
Rebecca T.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Collision
Rebecca said the customer service was great. The business was able to get her in when she wanted. They worked with the insurance company, and made the process simple. She likes their new landscaping.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Collision
Debbie said this business is great. The employees did a good job, were very nice, and kept her informed.
This review was collected via phone interview by Customer Research Inc.

SS
Shelli S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Shelli said they were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Miranda R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Miranda said the staff at this business was really easy to work with. Her vehicle was delayed 2 business days, due to parts being damaged. She learned about this business on Facebook.
This review was collected via phone interview by Customer Research Inc.

AC
Alan C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Collision
Alan said the staff did a good job. He was very happy with it. He found this business on the internet., and stated he was glad he did.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Collision
Spoke with Cathy. She said they were faster than she ever thought they would be.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Collision
Richard said he is a repeat customer of the business and they do good work.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Collision
Spoke with Sam. She said the business is amazing. The customer service is incredible, her vehicle was ready a day early, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Steve said the business does good work. He is going back to the business. There is something hanging down under the vehicle on the passenger side of the vehicle and they will take a look at it for him.
This review was collected via phone interview by Customer Research Inc.

SF
Sheila F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Sheila said this business was quick and right on top of everything. Her vehicle was ready 2 days earlier than promised.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
James said the employees were professional. They did good work and made sure it was done right.
This review was collected via phone interview by Customer Research Inc.

CL
Craig L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Craig said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HQ
Heather Q.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Collision
Spoke with Rudy. He said the staff were helpful. They took the insurance check and handled everything while he sat back.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1797 in total