Kelly's Auto Body Centralia

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(2,422 Reviews)

99% Would Recommend
Latest Review 23 days ago

Reviews


AL
Alicia L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021 Category: Collision
Alicia said that there were no issues and everyone is very friendly.

JA
Jacqueline A.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2021 Category: Collision
Jacqueline said that they're still waiting for a part for her vehicle. Overall, everything was good.

TN
Timothy N.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021 Category: Collision
Spoke with Lori. She said they were personable. They gave great customer service and the vehicle looks amazing. They were excellent.

DF
Dan F.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Collision
Dan said he was able to schedule a convenient time to bring the vehicle in and they got done in a timely manner. Also, the job done to the vehicle looks really well.

MD
Michelle D.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Collision
Michelle said the staff had it done the same day. The vehicle wasn't washed. She had an estimate done there and it was a great price, so she used them.

LB
Lola B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Collision
Lola said that she is very pleased with their work and had a great overall experience.

JO
Jan O.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Collision
Jan said the business got her vehicle repaired quickly. They did a great job.

JM
Jazmin M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021 Category: Collision
Jazmin said they were good, it was perfect.

CN
Charles N.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021 Category: Collision
Spoke with Carrie. She said they were treated well.

SH
Steve H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021 Category: Collision
Steve said the vehicle was done excellent. Also the vehicle was done when it was suppose to be done and they responded to him.

JJ
Joshua J.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021 Category: Collision
Joshua said the business provided excellent customer service and got the repair done efficiently.

JC
James C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021 Category: Collision
James said they gave good customer service. His vehicle was fixed in a timely fashion. The staff was very knowledgeable. They kept him in the loop as to what process his vehicle was in. He had an overall good experience and would recommend this business.

AB
Andrew B.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2021 Category: Collision
Spoke with Sage. He said the repair rook awhile. They were a week later than expected from the date the insurance company estimated. His vehicle was not returned in a clean condition.
Linda from Kelly's Auto Body Centralia responded on 04/08/2021

there was a lot of hidden damage found that caused the repairs to take longer. all vehicles are cleaned prior to delivery to the customer


RM
Ralph M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021 Category: Collision
Ralph said he was very pleased with them, he used them before and was very happy, is happy now also and he got it back cleaner than when it went in there.

DH
Dana H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021 Category: Collision
Dana said she liked her overall experience. She added it was excellent customer service.

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