Kelly's Auto Body Centralia

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1742 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


LJ
Lane J.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Lane said the business was really helpful and did a really good job.
This review was collected via phone interview by Customer Research Inc.

SC
Stephen C.
Washington
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05/17/2018 Category: Collision
Stephen said the work was excellent. They've had other vehicles there, and they did exceptional work in a timely manner. If, he needs repair work in the future, he would return.
This review was collected via phone interview by Customer Research Inc.

LK
Lois K.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Lois said the staff was excellent and she was so surprised at how professional, friendly and efficient they were. She was not disappointed at all.
This review was collected via phone interview by Customer Research Inc.

AW
Arvid W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Arvid said this business did a good job. The only issue he has is his window rolling down. He mentioned it might of been when the staff were fixing his door.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Spoke with Kim. She said the vehicle was ready several hours earlier than promised.
This review was collected via phone interview by Customer Research Inc.

HM
Harold M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Harold said this business does excellent work.
This review was collected via phone interview by Customer Research Inc.

KV
Kathryn V.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Kathryn said the business did outstanding work and she's happy with it.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Gary said the employees were helpful and easy to work with. He wasn't satisfied with the paint work because it wasn't completed. He is waiting for a response from the factory.
This review was collected via phone interview by Customer Research Inc.
Linda from Kelly's Auto Body Centralia

i spoke with the customer, he is very satisfied with our paint work, the problem he has is the factory paint on other parts of his vehicle that is why he is waiting for a response from the factory


DB
Darrel B.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Collision
Darrel said he has used this business for 30 years and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

PA
Peter A.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Collision
Peter said, this business has great customer service.
This review was collected via phone interview by Customer Research Inc.

WV
William V.
Washington
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04/27/2018 Category: Collision
William said the staff was very knowledgeable. They gave him a fair estimate. The repairs were completed a few hours earlier than promised. He said he found the facility on the internet.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Collision
Frank said the service he received was extraordinary. The staff made sure he was well taken care of. This business is top notch.
This review was collected via phone interview by Customer Research Inc.

BE
Barbara E.
Washington
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04/27/2018 Category: Collision
Barbara said the employees were courteous, on time, and did everything they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

BS
Bo S.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Collision
Bo said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Washington
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04/25/2018 Category: Collision
John said he is a long time customer. The work is always well done.
This review was collected via phone interview by Customer Research Inc.

CP
Corey P.
Washington
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04/23/2018 Category: Collision
Spoke with Bethany. She said the job that they've done on her vehicle exceeded her expectations. Her vehicle looks great and they are very pleased.
This review was collected via phone interview by Customer Research Inc.

BA
Bradley A.
Washington
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04/23/2018 Category: Collision
Spoke with Jessica. She said the work, the communication, the timeliness were all good.
This review was collected via phone interview by Customer Research Inc.

JH
Jerome H.
Washington
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04/19/2018 Category: Collision
Spoke with Jerome's wife. She said the job this business did was very good.
This review was collected via phone interview by Customer Research Inc.

JE
Joseph E.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Collision
Joseph said the staff was friendly and the repairs were made in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LJ
Lawrence J.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Collision
Spoke with Sherri. She said the customer service was good, and the staff treated her right.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1742 in total