Kelly's Auto Body Centralia

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

2037 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JH
Jeff H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Collision
Jeff said the staff bent over backwards to get the job done quickly and they had it done when they said it would be done. They also gave a good price, and there was no paint performed this time.
This review was collected via phone interview by Customer Research Inc.

DG
Donovan G.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Collision
Donovan said he had to take his vehicle to the Infinity Dealership due to sensors being installed wrong. He said there was more damage than the original estimate called for so the repair took longer than expected.
This review was collected via phone interview by Customer Research Inc.

DB
Debora B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Collision
Debora said she was very happy with the work and the price for the work.
This review was collected via phone interview by Customer Research Inc.

DJ
Daniel J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Collision
Spoke with Daniel's wife. She said the staff was attentive and provided good customer service. The repair was perfect. The return of the vehicle was delayed by three days due to the return of a faulty part.
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Collision
Rick said he was surprised with the results of the repair. He mentioned that the vehicle was done a few days sooner than he was promised.
This review was collected via phone interview by Customer Research Inc.

MP
Margaret P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Collision
Margaret said the staff were super friendly, and they let her know early on that it would take an extra couple of days for the repairs to be completed. They really cared abut her and did a good job on the vehicle. She chose not to elaborate on the cause of the delay.
This review was collected via phone interview by Customer Research Inc.

CA
Cherie A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Collision
Cherie chose not to elaborate on her satisfaction with her overall experience.
This review was collected via phone interview by Customer Research Inc.

KC
Kari C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Collision
Kari said the employees were honest, did a quick job and the job was done well.
This review was collected via phone interview by Customer Research Inc.

KF
Konner F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Collision
Konner said the repair at this business was quick, and the staff communicated well with him about his vehicle. His vehicle was delayed 1 day because an employee was not available to do the paint work. The customer service was excellent, he appreciates it.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Collision
Tony said he was happy with the repair.
This review was collected via phone interview by Customer Research Inc.

MB
Marie B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Collision
Marie said Craig gave her a good price, did a good job and he is honest. She would like a little bit better parking area. She had a really good all around experience.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Collision
Robert said he was very satisfied with the work at this business. His vehicle was ready a day earlier than promised.
This review was collected via phone interview by Customer Research Inc.

BT
Brent T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Collision
Brent said he loves the staff at this business.
This review was collected via phone interview by Customer Research Inc.

MC
Micah C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Collision
Micah said the communication is excellent and so is the work.
This review was collected via phone interview by Customer Research Inc.

CL
Craig L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Collision
Craig said the staff are kind, courteous, and very up front. His suggestion was to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JL
Jon L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Collision
Jon said he had no complaints, and he was very satisfied with this business. He heard about it on Facebook.
This review was collected via phone interview by Customer Research Inc.

AD
Angel D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Collision
Angel said he received good customer service and had a good overall experience.
This review was collected via phone interview by Customer Research Inc.

TM
Teri M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Spoke with Joe. He said he and his wife are repeat customers of this business, and the staff has handled everything with the insurance for the repairs.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Robert said he has always been satisfied with this business. He heard about them on the internet.
This review was collected via phone interview by Customer Research Inc.

ER
Emperatriz R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Emperatriz said she was satisfied and very happy with the repair work on her vehicle. They were prompt and finished the work on time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 2037 in total