business image

Kerner's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,193 Reviews)
100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
12
Total ReScores
3.8
ReScore Average
100
Net Promoter Score ®

Business Details

About

Our goal is to offer the best services available at affordable prices to get you back on the road in no time. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(586) 731-8809

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2230 W Utica Rd Utica, MI 48317
Kerner's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,193 Reviews)

GP
gravatar
GREG P.
Utica, MI
Dodge Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/20/2015
verified customerVerified Customer
not what they use to be
We always took or vehicles in to Kerners and felt that they did a great job. The last few repairs we were not satisfied for one reason or another. This last Visit the price did not match the qoute and had to pursue the original price and had to bring it back to make the repair right. After the second time and inconvenience to me the repair was satisfactory.
Not Recommended
Mike M., Owner from Kerner's Auto Service responded on 03/20/2015 07:18 PM

Greg,

Thanks for taking the time to tell us about your most recent visit to Kerner's Auto. We hope you understand that our intention is always to complete the repair right the first time. However sometimes this just does not happen. As you know though, we remain eager to make it right and resolve any issues you may have immediately and at as little inconvenience to our customers. We are glad that we were able to help install the parts on your vehicle that you provided to us. Please let us know if we can assist you again in the future with the other repairs still needed on your vehicle. As always, thanks for choosing Kerner's Auto Service.

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