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Kerner's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,192 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
12
Total ReScores
3.8
ReScore Average

Business Details

About

Our goal is to offer the best services available at affordable prices to get you back on the road in no time. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(586) 731-8809
Opening in 37 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2230 W Utica Rd Utica, MI 48317
Kerner's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,192 Reviews)

NC
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NICOLE C.
Shelby Charter Township, MI
GMC Sierra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2015
verified customerVerified Customer
Great honest workers. Never feel like I'm getting scammed!
Love Kerners, have been going there for years. Had my truck there this past week for warranty work on a broken seal and my only complaint was that it took 2 1/2 days to get my truck back..dropped it of on Monday at 3 and call twice to check on the status. Tuesday I was told my truck was up next to be looked at and they would call me back soon never heard anything. Called Wednesday at 1:30 and was told they were looking at my truck now. Got a call at 5 that evening saying it was ready. when I finally received the phone call saying my truck was ready they did apologize for taking so long, saying that the work order basically got looked over! Im still a satisfied customer but still disappointed it took so long for a simple fix.
Thanks,
Nicole Compagnoni
Recommended
Mike M., Owner from Kerner's Auto Service responded on 04/22/2015 05:41 PM

Nicole,

Thank you as always for giving Kerner's the opportunity to service your vehicle. I am aware of the problem related to communiation and your vehilce. I apologize for the delay and will ensure that this does not happen again in the future. Thank you as always.

Mike Martin
Kerner's Auto Service

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