business image

Kerner's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,192 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
12
Total ReScores
3.8
ReScore Average

Business Details

About

Our goal is to offer the best services available at affordable prices to get you back on the road in no time. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(586) 731-8809

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2230 W Utica Rd Utica, MI 48317
Kerner's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,192 Reviews)

BW
gravatar
BRUCE W.
Troy, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/11/2015
verified customerVerified Customer
Expensive Analysis
I brought my eclipse to find out what was wrong with cruise control. Was told PCM bad($40) told to take to dealer. Dealer said problem was recently installed aftermarket tail lights($60). Brought back to Kerners to see if there was a way to fix. Was told no and charged another $100. In 10 years, most disappointing experience at Kerners.
Recommended
Mike M., Owner from Kerner's Auto Service responded on 03/04/2015 12:56 PM

BRUCE, 

Thank you for giving Kerner's the opportunity to address your concerns regarding your most recent visit. As discussed, we wanted to confirm our diagnoses for PCM replacement so we located a replacement PCM and installed it for you at no additional cost. This repair did resolve your issue with cruise control not functioning properly. We trust you realize that we are always willing to stand behind our work and furthermore prove our diagnoses. We hope you will continue to use Kerner's in the future for your car care needs. Thanks as always. 

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