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Kirkland Buick GMC

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(67 Reviews)
0

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Kirkland Buick GMC puts their customers first with a no hassle buying process, quality vehicles and low pricing. Our service department offers the best in automotive service and will deliver quality, efficient vehicle care. Kirkland Buick GMC puts their customers first with a no hassle buying process, quality vehicles and low pricing. Our service department offers the best in automotive service and will deliver quality, efficient vehicle care.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(425) 296-9672
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
12335 120th Ave NE Kirkland, WA 98034

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Kirkland Buick GMC puts their customers first with a no hassle buying process, quality vehicles and low pricing. Our service department offers the best in automotive service and will deliver quality, efficient vehicle care. Kirkland Buick GMC puts their customers first with a no hassle buying process, quality vehicles and low pricing. Our service department offers the best in automotive service and will deliver quality, efficient vehicle care.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(425) 296-9672
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
12335 120th Ave NE Kirkland, WA 98034

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Kirkland Buick GMC puts their customers first with a no hassle buying process, quality vehicles and low pricing. Our service department offers the best in automotive service and will deliver quality, efficient vehicle care. Kirkland Buick GMC puts their customers first with a no hassle buying process, quality vehicles and low pricing. Our service department offers the best in automotive service and will deliver quality, efficient vehicle care.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(425) 296-9672
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
12335 120th Ave NE Kirkland, WA 98034
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(67 Reviews)

JM
gravatar
JOHN M.
Duvall, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2014
verified customerVerified Customer
Category: Service
Car Headache
My husband and I purchased our Acadia from Kirkland, 18 months ago. Since the time of our purchase we have had nothing but headaches with the vehicle. The car was purchased with the manufacture warranty. The stabilitrack went out within 6 months of purchasing the car, the steeling column made a terrible sound. Both times the car had to be taken back to the dealership for repair. Recently had to take the car in do to some tire issues. The thread on the tires have worn down to the point that 2 outside tire companies suggested that driving on the tires would be dangerous. When the car was brought to Kirkland maintenance department they said the tires were fine to drive on. I guess having a customer with a family drive on poor quality of tires must also be under the warranty, however it doesn't seem safe or good customer service. But hey, as long as you are spending $53K for a car at Kirkland, who cares about customer service, customer satisfaction, or more importantly customer safety. When they offered to put new tires on the car, the quality was inferior to the quality of tires that were originally put on the car when purchased.

My husband was looking to purchase a Camaro from Kirkland, however since the continuous headache of the Acadia, lack of customer care and satisfaction are abundant here. We will be taking ANY and ALL future business to a dealer that is more concerned about retaining qualified customers, than the importance of just wanting to make a buck and meet monthly quota.
Not Recommended
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