Kirmac Collision Services - Burien


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

125 Reviews

99% Would Recommend
Latest Review about 2 years ago

Jon D. on 10/23/2014
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Jon said this business did a great job. He said he had to take the vehicle back because of a glitch but chose not to elaborate further. The manager Larry and the other employees are very good workers.
Category: Collision
Service Date: 10/17/2014
Review Created: 10/23/2014
This review was collected via phone interview by Customer Research Inc.
Tim L. on 10/16/2014
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Tim said there were no issues and the business was very fair.
Category: Collision
Service Date: 10/01/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Stephen B. on 10/15/2014
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Stephen said this business did a nice job on his vehicle.
Category: Collision
Service Date: 10/03/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Daniel H. on 10/15/2014
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Daniel said this business had good customer service. It took the insurance company three or more months to get his claim processed. The person who hit him would not respond to the insurance company's telephone calls.
Category: Collision
Service Date: 10/02/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Maria M. on 10/11/2014
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Maria said this business had excellent customer service and the quality of work was spot on. They finished her vehicle in a timely manner and she already recommends them to others.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/11/2014
This review was collected via phone interview by Customer Research Inc.
Alexander B. on 10/04/2014
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Alexander said the business has good customer service, kept him in the loop and were friendly. He mentioned that no paint work was performed. He is glad that he was directed to the business after the repairs were messed up the first time at another business.
Category: Collision
Service Date: 09/10/2014
Review Created: 10/04/2014
This review was collected via phone interview by Customer Research Inc.
John S. on 10/03/2014
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John said they did a great job.
Category: Collision
Service Date: 09/19/2014
Review Created: 10/03/2014
This review was collected via phone interview by Customer Research Inc.
Victor C. on 09/24/2014
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Victor said that there were still scratches on the door handles but the business has fixed the problem. He was not called during the repair process until the vehicle was ready to pick up.
Category: Collision
Service Date: 09/16/2014
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
John K. on 09/24/2014
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Spoke with Carmen. She said the business is very quick and she has used them before. She is very happy with the service and work they performed.
Category: Collision
Service Date: 09/16/2014
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Richard W. on 09/24/2014
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Richard said he had to bring his vehicle back to this business, which made the vehicle three days later than promised. The bumper was not tightened down and there was oil on his seat.
Category: Collision
Service Date: 09/16/2014
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Jorge A. on 09/18/2014
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Jorge said they worked on his vehicle before and they did a good job. He had to wait an extra week for his vehicle because they ordered the wrong part. The girl who works there was really nice.
Category: Collision
Service Date: 09/05/2014
Review Created: 09/18/2014
This review was collected via phone interview by Customer Research Inc.
Kathleen M. on 08/28/2014
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Spoke with Candace. She said she really appreciates this business's professionalism. They have an excellent team.
Category: Collision
Service Date: 08/19/2014
Review Created: 08/28/2014
This review was collected via phone interview by Customer Research Inc.
Mike M. on 08/21/2014
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Mike said he does have to return to this business to get a light installed on his vehicle. They were unable to get the part ordered in time to do it while his vehicle was at the business. It is not an inconvenience to him that he has to return. His vehicle was returned a couple days later than promised because they had to wait on a part to be ordered. This business did a good job and the manager was very professional.
Category: Collision
Service Date: 08/06/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
Richard M. on 08/12/2014
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Richard said he had to take his vehicle back to this business a second time because they did not detect some unspecified issues the first time. He had to detect them on his own and bring it back to the business to fix. They finished these second repairs early.
Category: Collision
Service Date: 07/31/2014
Review Created: 08/12/2014
This review was collected via phone interview by Customer Research Inc.
Michael F. on 07/17/2014
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Michael said he has been there before. They did not contact him during the process of the repairs and he is not sure why. They only called him when his vehicle was ready.
Category: Collision
Service Date: 07/07/2014
Review Created: 07/17/2014
This review was collected via phone interview by Customer Research Inc.
Leslie A. on 07/12/2014
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Leslie said her vehicle was repaired seamlessly by this business. She would like to thank then for the efficient and beautiful work they did. They worked well with the insurance company and helped secure a rental vehicle for her.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/12/2014
This review was collected via phone interview by Customer Research Inc.
Debrorrah M. on 07/02/2014
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Spoke with Deborah. She said this business went out of their way to do a nice job in a timely manner.
Category: Collision
Service Date: 06/26/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
Angelica A. on 06/02/2014
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Angelica said this business was amazing and they treated her very well. They repaired her vehicle when they said they would and they were always a step ahead. Her vehicle was ready before the promised time. She was not kept informed during the repair process, they only called her to let her know her vehicle was ready. This business did a good job. Her vehicle was very clean and it looked brand new again.
Category: Collision
Service Date: 05/22/2014
Review Created: 06/02/2014
This review was collected via phone interview by Customer Research Inc.
Kelly H. on 05/27/2014
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Kelly said they took too long to set her appointment and they took too long to do the repairs. There was no promised time given for when her vehicle would be ready. They did not keep her informed at the beginning, but once there was a confusion with the repair work, they kept calling her. She would not recommend them because of the reasons mentioned above.
Category: Collision
Service Date: 05/15/2014
Review Created: 05/27/2014
This review was collected via phone interview by Customer Research Inc.
Henry H. on 05/21/2014
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Henry said they did a great job on his vehicle. However, it did take three days longer than he was promised due to a parts delay.
Category: Collision
Service Date: 05/13/2014
Review Created: 05/21/2014
This review was collected via phone interview by Customer Research Inc.
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