Kent, WA 98031
3.2 miles away
"They were a one stop spot. Made arrangements for my rental car. Exceptional customer service."
Review for Kirmac Renton
Betsy Y. on 11/01/2011
Betsy said they called around 3:00 pm Friday afternoon and postponed the ready time because of a part delay, so she rearranged her plans and kept the rental through the weekend. They called back at 4:50 pm and said she could pick it up, but it was rush hour traffic time and she'd already modified her plans so she picked it up on Monday. Betsy commented it wasn't a big deal at all. She'll recommend them but added her husband had wondered how much the vehicle was driven while it was in their care. The tank was almost empty and he didn't recall dropping it off like that. Betsy commented she didn't pursue that but someone at this business might look into it or think about it. She was pleased with the amount of communication and status updates, so that was good. Betsy added it was all good.
Service Date: 10/17/2011
Review Created: 11/01/2011
This review was collected via phone interview by Customer Research Inc.