Nissani Brothers Hyundai


Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5rating 4.1

521 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
78% Would Recommend
Latest Review about 9 hours ago
Monica F. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer aeevice"
Awesome
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 04:12 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/21/2017

Good Afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Essex Winters, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A brand new dealership"
I had a little bit of trouble finding out if my car was ready, but otherwise service was excellent. This is a brand new dealer and I'm sure they're just working out kinks. Everyone there was friendly and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 02:55 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/21/2017

Good Afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Essex Winters, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Nice to see familiar customer service reps from the old location to the new location. This makes continuity between customer and business.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 12:47 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/21/2017

Good Afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Victor Vargas, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service."
Did everything and let me know if other work that needed to be done.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 09:58 AM
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Julio R., Service Manager at Nissani Brothers Hyundai responded on 08/21/2017

Look forward to seeing you in the future. 

Juan L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff"
great job
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/18/2017 11:13 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/21/2017

Good Afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Victor Vargas, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Vincent W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service department. Very helpful"
I will definitely recommend the dealership to family and friends great experience thanks.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 01:11 PM
23a77e3b3117e3cfdae4fb2feef3e8f1?s=28
Julio R., Service Manager at Nissani Brothers Hyundai responded on 08/19/2017

We look forward to seeing you in the future.

Irineo F. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great environment"
This new place has a great look and feel to it. Love the new locations environment.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:17 AM
Verified Customer on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Power train warranty repairs"
Very glad that my transmission was repaired under warranty - 10 yr 100,000 miles for the original owner.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:02 AM
Robert S. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Big place alot of seating areas"
Very clean
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 07:24 AM
23a77e3b3117e3cfdae4fb2feef3e8f1?s=28
Julio R., Service Manager at Nissani Brothers Hyundai responded on 08/19/2017

Thank you for your response. We look forward to seeing you in the future. 

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Clean in Culver City"
This dealer took over the old Albertsons and CVS in Culver City.

Really big, and services both Hyundai and Acura.

Great for me because I own one of each.

Very conveniently located next to Chik fil a and right off the Freeway at Jefferson.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 08:52 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/17/2017

Good afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Victor Vargas, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Helen Y. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit "
Wonderful Experience
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 08/13/2017 08:34 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/17/2017

Good Afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Victor Vargas, your Service Advisor.

Best regards,

Angeline Singh
Director of Customer Relations

ANNA M. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to service your vehicle"
This place is huge...has a campus feel with a roomy showroom & waiting area....
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/12/2017 02:10 PM
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Everyone was great. Car was finished in a timely manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 01:14 AM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/17/2017

Good afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Victor Vargas, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Paul R. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Dealership and Service Provider"
It is brand new and super clean. All the staff are friendly and professional.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 10:08 AM
Ronald M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service, friendly staff"
Just had my first service since Nissani Bros opened as I transferred from Hooman Hyundai. Very happy to see that my service writer Victor Vargas is working at the new location. The customer service and service performed were both excellent. I will definitely continue to use them as long as I have this car.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 10:33 AM
Barbara U. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to my home"
Service was quick and waiting area relaxing.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/09/2017 09:54 AM
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly environment "
New location, comfortable waiting area and friendly representatives.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 02:51 PM
Angeline S., Director Of Customer Relations at Nissani Brothers Hyundai responded on 08/15/2017

 

Good afternoon,

Thank you so much for the 5 Star rating!  We understand your time is valuable and we appreciate you taking the time to rate your service experience with us.  I hope that we at Nissani Bros HYUNDAI can continue meet your expectations.

I'll be sure to share your feedback with Victor Vargas, your Service Advisor.


Best regards,

Angeline Singh
Director of Customer Relations

Muriel G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like the location which in 15-20 minutes from my home. "
The waiting area is comfortable. All the employees were pleasant and offered water or coffee as it appeared I had been waiting a long time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/08/2017 10:12 AM
Stuart B. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficiency"
yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/07/2017 06:52 PM
Verified Customer on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"SERVICE "
Nice to see familiar faces even though it's a new owner. It was easily accessible
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/04/2017 03:59 PM
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