Lael's International Auto Services


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

445 Reviews

98% Would Recommend
Latest Review about 19 hours ago
SUSAN and STEVEN C. on 08/22/2017
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"Excellent! Honest!"
I always know I will get top-notch, quality service and NOT be overcharged.
Vehicle: Ford Five Hundred
Service Date: 08/15/2017
Review Created: 08/22/2017 05:58 PM
BLANCA G. on 08/07/2017
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"Upgrade Battery "
Friendly and knowledgeable, i didn't know about battery and Lael explain me about my choices
Vehicle: BMW 3 Series
Service Date: 08/04/2017
Review Created: 08/07/2017 12:03 PM
Mario C. on 08/02/2017
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Mario said he can trust whatever conclusion this business comes to in evaluating the repairs that they are valid and justified.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/25/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Donald S. on 07/28/2017
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Donald said he can not imagine being treated any better. He was comfortable in the office, and felt at home. He thanks the business for the courtesy.
Vehicle: Nissan Frontier
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Jose U. on 07/24/2017
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Jose said they did pretty well.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
FRANK S. on 07/22/2017
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"Repairs are done the same day and correctly."
I have been there twice once when I was vacationing in Oceanside and again as a resident of the city. Both times I found the work to be done quickly and correctly. Lael himself, picked me up to get back to the shop. Both visits were easy and they asked questions showing their concern. My engine light was on and they asked me if I knew why. They had given me a free inspection while my brakes were being replaced. The mechanic took the time during a busy closing to explain how they operate their shop. I was very satisfied.
Vehicle: Toyota Corolla
Service Date: 07/20/2017
Review Created: 07/22/2017 06:29 AM
Thomas D. on 07/22/2017
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Thomas said he got answers to his questions and they fixed his vehicle in a timely manner.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
JOANNE T. on 07/18/2017
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"The honest, caring service. "
I have been going to Lael's for about 10 years now. I always get fair treatment and when I get my car fixed it stays good for quite some time. Thanks to Lael;s I got almost 221,000 miles on my Maxima which I drove for 21 years. I am looking forward to the same service on my Chevy Cobolt which I just bought. I won't take it anywhere else and I recommend Lael's to all my friends. It is such a joy not to have to worry about a good mechanic. I got one! Thanks so much, Joanne Thompson
Vehicle: Chevrolet Cobalt
Service Date: 07/17/2017
Review Created: 07/18/2017 11:25 PM
BILL J. on 07/18/2017
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"All great"
All great
Vehicle: BMW X5
Service Date: 07/14/2017
Review Created: 07/18/2017 09:27 AM
Peter K. on 07/18/2017
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Peter said he was happy with the good service this business provided. The owner runs an honest and small family facility.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Reinado H. on 07/18/2017
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Reinado said they did as promised. He was given clear results. They seemed nice and knowledgeable. This was his first visit to them.
Vehicle: Jaguar XJS
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Khadir F. on 07/17/2017
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Khadir said this business is honest and ask him before they start work on the vehicle. The personnel are respectful and nice.
Vehicle: Jeep Commander
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
John A. on 07/11/2017
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John said he has gone to this business the last 3 or so years. Every time they are accurate in their analysis, and the vehicle is fixed. He has never had to go back due to problems.
Vehicle: Mercedes-Benz C320
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
DEBORAH W. on 07/07/2017
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"Karl's is awesome!"
Another great visit to Lael's. This time for an oil change and inspection. Trustworthy, honest, timely, and affordable as usual.
Vehicle: Chevrolet TrailBlazer
Service Date: 07/06/2017
Review Created: 07/07/2017 06:08 AM
SUSAN and TERRY L. on 06/20/2017
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"AAA service"
Lael is very knowlegable and patient and keeps track of past service. He also reminded me of the AAA discount:)
Vehicle: Toyota Sienna
Service Date: 06/13/2017
Review Created: 06/20/2017 11:08 AM
Sergio L. on 06/20/2017
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Sergio said this business was great. Leo went above and beyond.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 06/18/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
SASCHA and DECIRE B. on 06/19/2017
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"Awesome crew and quality work "
These guys rock! The visit was a great experience . My truck runs like a champ after they re built the differential. No longer re noises and just smooth sailing
Vehicle: Chevrolet Suburban
Service Date: 06/07/2017
Review Created: 06/19/2017 08:11 AM
Francis O. on 06/17/2017
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Francis said the business got done in time and gave him a ride to work. They did a great job.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 06/15/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Tony M. on 06/15/2017
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Tony said he liked the service this business provided.
Vehicle: Honda CR-Z
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Boyd M. on 06/15/2017
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Boyd said this business was not able to repair his vehicle but when he returned they were cooperative and willing to complete the repairs. They were very good.
Vehicle: Lexus RX 350
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 445 in total