Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

541 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


JH
Johnathon H.
Oceanside, CA
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Jonathan. He said he did not have any problems. The staff was friendly, and the guy who helped him was really nice.
This review was collected via phone interview by Customer Research Inc.

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Mark F.
Encinitas, CA
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Mark said Lael has provided consistent and honest service. He trusts that the business does good work. He brought his vehicle in with a problem and it was fixed in one day.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Hanford, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
James said this business was able to get him in and out in one day with out an appointment. The service was excellent.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Escondido, CA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Eric said the price of the service was unclear, and he wasn't expecting it to cost as much as it did.
This review was collected via phone interview by Customer Research Inc.

CM
Cheryl M.
Oceanside, CA
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Cheryl said she received good service, and they fixed her vehicle very well.
This review was collected via phone interview by Customer Research Inc.

MR
Michelle R.
California
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Michelle said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

KO
Kathleen O.
Chatsworth, CA
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Kathleen said this business fixed and returned her vehicle. They called her today and asked her where her vehicle was. The fact that they did not know where her vehicle was located was odd.
This review was collected via phone interview by Customer Research Inc.

TM
Taj M.
Oceanside, CA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Taj said he has used this business for years and really likes the staff. The mechanics always do a great job.
This review was collected via phone interview by Customer Research Inc.

TD
Trevor D.
Oceanside, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Trevor said that everything went well with his service.
This review was collected via phone interview by Customer Research Inc.

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Brandon N.
Phoenix, AZ
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Brandon said the business found the issue with his air conditioning right away and got it fixed. They were straightforward and honest.
This review was collected via phone interview by Customer Research Inc.

JD
Jackie D.
Oceanside, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jackie said the business provides good customer service
This review was collected via phone interview by Customer Research Inc.

VP
VICKIE and LLOYD P.
Oceanside, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Personalized service with a caring touch
Always love having someone I can count on when something goes wrong. My headlight went out and Ken and John were able to help me out right away - and with a smile! Thanks guys! You were great!

JG
Jessica g.
Oceanside, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jessica said the service at this business was good, the staff got her in at the last minute, they did not overcharge her or tack on any other fees and the service was quick.
This review was collected via phone interview by Customer Research Inc.

KS
KLAUS S.
Oceanside, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
2001 VOLVO S80
Lael's International Auto service is awesome, they provide great service and takes the time to ensure all customer are happy. My Volvo's engine was replace by this shop then I had issue with my transmission. Lael took care of all my issues and the car is now running very well. The mechanics are very knowledgeable and does outstanding work.

CT
Cory T.
Oceanside, CA
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Cory said that the service he receives at the facility is personal, he appreciates the staff for knowing their customers.
This review was collected via phone interview by Customer Research Inc.

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ANITA H.
Oceanside, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
I feel that when I go there that I am truly taken care of.
Lael is always there to help me with my car problems in the most efficient way.
I also like his staff. They act very professional and very helpful with my questions.

I am so glad to have found them.

DC
David C.
Camp Pendleton, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
David said Lael always gives the best customer service and repairs. He has never met any mechanic this great.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Oceanside, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Richard said the employees were pleasant to deal with. They provided wonderful service.
This review was collected via phone interview by Customer Research Inc.

GM
Guillermo M.
Oceanside, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Guillermo said he has used this business several times now, and has gotten nothing but good service.
This review was collected via phone interview by Customer Research Inc.

KS
Kendall S.
Oceanside, CA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Kendall said the staff took care of her and they gave her a diagnosis. They repaired what they thought was wrong, which didn't fix the problem. However, they didn't charge her for the service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 541 in total