Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

527 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


CT
Cory T.
Oceanside, CA
GMC Sierra 3500
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05/25/2018 Category: Service
Cory said that the service he receives at the facility is personal, he appreciates the staff for knowing their customers.
This review was collected via phone interview by Customer Research Inc.

AH
ANITA H.
Oceanside, CA
Subaru Outback
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05/20/2018
I feel that when I go there that I am truly taken care of.
Lael is always there to help me with my car problems in the most efficient way.
I also like his staff. They act very professional and very helpful with my questions.

I am so glad to have found them.

DC
David C.
Camp Pendleton, CA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
David said Lael always gives the best customer service and repairs. He has never met any mechanic this great.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Oceanside, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Richard said the employees were pleasant to deal with. They provided wonderful service.
This review was collected via phone interview by Customer Research Inc.

GM
Guillermo M.
Oceanside, CA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Guillermo said he has used this business several times now, and has gotten nothing but good service.
This review was collected via phone interview by Customer Research Inc.

KS
Kendall S.
Oceanside, CA
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Kendall said the staff took care of her and they gave her a diagnosis. They repaired what they thought was wrong, which didn't fix the problem. However, they didn't charge her for the service.
This review was collected via phone interview by Customer Research Inc.

BJ
Bonnie J.
Oceanside, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Bonnie said she appreciated the employee's honesty. They were helpful, ethical, and courteous. They provided good service and their prices were fair. She had no complaints.
This review was collected via phone interview by Customer Research Inc.

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Claire M.
Oceanside, CA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Claire said that the staff at the facility are honest and do a good job.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Oceanside, CA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Gary said the business does good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Miles S.
Oceanside, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Miles said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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CHRIS H.
Carlsbad, CA
Ford Ranger
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04/28/2018
Great Job on Coolant Flush and Oil Change
'm still ecstatic about the service at Lael's International Auto Service. I received a coupon in the mail for a coolant flush and although they had accidentally sent the old rate, they honored the ridiculously low price. I had an oil change as well plus the 50 point inspection they do for free if you have other service done. All in all, a superb experience as always.

The wheel bearings are showing a little wear so they asked me to put another 1,000 miles on and then come in for a super quick visual just to make sure all is fine.

I highly recommend Lael's. They do not try to oversell services. You can count on their commitment and integrity.

JM
JOSEPH M.
Oceanside, CA
Chrysler PT Cruiser
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04/25/2018
Always Great Service
Always great service and work. Been bringing my cars here for years.

DW
DELORES W.
Oceanside, CA
Lexus RX 330
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04/23/2018
Car Service with appointment
I always feel secure when bringing my car to Laels International Auto Services as I know it will be done right.! My last visit resulted in longer wait than usual but Ken went out of his way to extend courtesy and provided services to correct the oveersight in a timely, professional and creative way.

My visit was followed up by phone call the following day to inquire how my car was feeling!! :):):):)

LH
LEEANN and MICHAEL H.
Vista, CA
Mercedes-Benz E350
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04/21/2018
AAA Approved Auto Repair’s Best of the Best
Quality of service, pricing and timeliness are the best! Lael and his Team go the extra mile to get the job done on time and on budget. Excellent AAA Approved Auto Repair location, even better knowing AAA is part of the mix.

LH
LEEANN and MICHAEL H.
Vista, CA
Mercedes-Benz E350
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04/19/2018
Ultimate Mercedes Service
There is no one better to take care of your Euro, Domestic or Asian automobile than Lael Leone. I trust him with all of my automotive needs and would recommend him to anyone looking for exceptional work at a fair, competitive price. Thanks Lael!

ML
Michael L.
Oceanside, CA
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Michael said they seem to be on point with the service, they're thorough and detailed.
This review was collected via phone interview by Customer Research Inc.

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Ryan H.
CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Ryan said this business owner was very professional, he explained everything and he was concerned about him being satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

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Charlotte S.
San Diego, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Charlotte said the staff was nice, helpful and efficient.
This review was collected via phone interview by Customer Research Inc.

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Henry M.
Carlsbad, CA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Henry said the staff are honest, do great work, take their time and are very up front with customers.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Oceanside, CA
Volkswagen GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
John said they were not pushy. They were fast and friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 527 in total