Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

732 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


DR
DOMONIQUE R.
Oceanside, CA
Audi A4
Verified Customer
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06/14/2019
Lawl and staff are the best!
I’ve been coming to Lael and the crew for 3 years and they service all of our cas one domestic and 2 foreign. Always on point and tell you the truth and go beyond and out of the way to serve! Customer for life. Thank you all.

TN
Toby N.
Oceanside, CA
Chevrolet Silverado SS
Verified Customer
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06/10/2019 Category: Service
Toby said the staff members were able to articulate the cause of the damages. While they had his vehicle, they found additional damages and worked with his insurance company to get it taken care of.
This review was collected via phone interview by Customer Research Inc.

JH
JARROD H.
Oceanside, CA
Jeep Grand Cherokee
Verified Customer
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06/08/2019
Professional and efficient
These guys are always professional and efficient with maintenance and repairs. They're great at laying out what needs to be done and why.

MW
MARK W.
Oceanside, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Great service
Great service as always, they helped to get my vechicle serviced super quick before a trip and I really appreciate it! They care about their work! Great team!!

ZM
Zach M.
Carlsbad, CA
Honda Civic
Verified Customer
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06/04/2019 Category: Service
Zach said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EM
ELLA M.
Oceanside, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
Great service
Always good friendly service. They care about you and your car. Great job always.

BC
BLAKE C.
Oceanside, CA
Chevrolet Silverado 1500
Verified Customer
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06/01/2019
Excellent service
My truck was involved in an accident and I was referred to Lael’s. I brought my truck to this place and talked with the owner and mechanics myself. And they have tons of knowledge over different vehicles and had very fast turnaround. They know what the are doing and I trust them along with refer them for anyone. Excellent service and thank y’all again for everything

KR
Keighton R.
Oceanside, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Keighton said this business has good customer service and is fair on prices.
This review was collected via phone interview by Customer Research Inc.

SL
Sabrina L.
Oceanside, CA
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Sabrina said the service provided by this business is great.
This review was collected via phone interview by Customer Research Inc.

SS
Samir S.
CA
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Samir said the service center is a great place.
This review was collected via phone interview by Customer Research Inc.

DM
Devin M.
Twentynine Palms, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Devin said the customer service was great and his vehicle is driving well since the service. The business helped a lot and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

AM
Anthoy M.
California
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Anthoy said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AK
ART K.
Carlsbad, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Excellent service work and outstanding customer service.
Lael has always gone above and beyond with his customer satisfaction. I highly recommend Laels to anyone needing work done on their vehicles.

MR
MONIZERA (MONA) R.
Oceanside, CA
Nissan Maxima
Verified Customer
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05/22/2019
The best place to go
The best place to go. I've had work done on my car twice and every time it has been fabulous!!!!! So happy I've found my new home for my car.

RE
ROBERTO E.
Oceanside, CA
Hyundai Santa Fe
Verified Customer
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05/22/2019
Friendly staff. Professional and reliable service. Fair prices.
I've been coming to Lael for 3 years now and I've always been totally satisfied with the service and work performed. I gladly recommend them to anybody who needs a mechanic.

PN
PAMELA N.
Carlsbad, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Honesty and respect
Honesty and respect! Unique place. Years ago my first experience was when a longtime local business could not diagnose my old Volvo, Took it to Lael and they discovered the problem in 15 min. ! He’s been my dependable mechanic ever since! Car safety has been my number one priority especially since precious cargo of my grandson! 👦🏻 And 🐶! And trips up north to visit my brother . Thanks Lael’s!

JD
JEANETTE D.
Oceanside, CA
Nissan Altima
Verified Customer
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05/17/2019
I recommend Lael's Automotive
Friendly, courteous service and accurate diagnoses makes Laels my go to mechanic!

DK
DAVID K.
Jacksonville, NC
Ford Bronco
Verified Customer
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05/15/2019
Laels is the best
As I am retiring from the Marines, I brought my 96 Broncos into Laels to prepare for the drive from the left coast to the right. The owner himself called with a step by step explanation of what needed to be done with a electronic report with pics he sent to my email with an estimate. It matched what I knew was wrong and they got everything done with some extras and hit the estimate right on the money. This has to be the most professional, friendly and expert team that I have ever had the pleasure have work on my baby. I'm sorry that I didn't find them sooner. Preston at the front of office need a a raise. He was friendly and informative.

SB
SASCHA and DECIRE B.
San Marcos, CA
Toyota Corolla
Verified Customer
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05/14/2019
ROCKSTARS ;-)
From the second we arrived to this shop which came highly recommended by AAA, they made us feel welcome.
awesome customer lounge with kids toys and even a tv with Netflix access provided at no cost. I had a coffeee and a water while kids played happily with the toys provided, while my car was getting serviced .
car was done in no time and I was on my way home happily ;-)
this will be our new spot for car needs ;-)
thank you guys very much

RL
RANDY L.
Carlsbad, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Honest Quality work
Lael goes above and beyond expectations when servicing your car

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