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Lakeland Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(7,523 Reviews)
65
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
634
Total ReScores
4.8
ReScore Average
65
Net Promoter Score ®

Business Details

About

Welcome to Lakeland Hyundai! We are proud to be your premier new and pre-owned Hyundai dealer in Lakeland, Florida. Everything you need is right here at Lakeland Hyundai. Our quality new and pre-owned vehicle sales and friendly customer service are geared to make sure all customers get the best possible sales and service every time. Stop Welcome to Lakeland Hyundai! We are proud to be your premier new and pre-owned Hyundai dealer in Lakeland, Florida. Everything you need is right here at Lakeland Hyundai. Our quality new and pre-owned vehicle sales and friendly customer service are geared to make sure all customers get the best possible sales and service every time. Stop by Lakeland Hyundai located near Brandon, Plant City, Tampa and Orlando and find out why Lakeland Hyundai is "Exceeding Expectations Every Day!" ...more

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(863) 683-5585

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
1500 W. Memorial Blvd. Lakeland, FL 33815
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(7,523 Reviews)

ML
gravatar
MICHAEL L.
Bartow, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer Service
Great customer service, just upset based on how many times I have been there for the same issue with my car's ac. It all started when the car was brought to your dealership for front in repair from a wreck, and it's been multiple times returning for the same issue of my AC. This last time they had the car for a week and replaced most of the AC unit with all new parts.
Recommended
Daniel G., Digital Media Director from Lakeland Hyundai responded on 03/10/2014 08:44 AM

Hello Michael:

Thank you for the review and comments. We do understand the frustration when a repair is not as expected. Sometimes our service technicians diagnose the symptoms based on what the problems is in order to fix the problem – unfortunately, sometimes a bigger issue is the root cause of the problem.

Thank you giving us a chance to be able to finally resolve
your problem and we know that in Florida, AC is essential. If there is anything we can do to help in the future, please don’t hesitate to contact our service department. We would like to think we can diagnose and fix problems the first time. We hope you will come back to see us for all of your service needs.

Daniel Goodwin
Digital Media Relations Director
Lakeland Automall Ford & Hyundai
(863) 682-1100 x 5268
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