99% Would Recommend
75% Business Response
Latest Review 6 days ago
Lynn R. on 08/11/2017
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"Straight forward, honest service."
Landis Auto never disappoints.
Vehicle: Acura 3.2CL
Service Date: 08/10/2017
Review Created: 08/11/2017 07:50 AM
Adam T. on 08/07/2017
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Adam said his overall experience was great. They always take care of him. They are nice, and friendly.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thanks for your review Adam. We've never used the PSB bushings before your CRV but know i believe i may put them in my Civic. Thanks for being out guinea pig on that one. Take care man. 

Check out our website and download our app for you iPhone or Android device.

Hana M. on 08/04/2017
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"Excellent work, great customer service! Reliable services "
They do excellent work, great customer service and top notch service !
Vehicle: Honda Accord Cpe
Service Date: 08/04/2017
Review Created: 08/04/2017 09:23 PM
John A. at Landis Auto responded on 08/09/2017

Thank you so much Hana. We truly do appreciate it and work hard to keep it up. Thanks again.

Check out our website and download our app for you iPhone or Android device.

Emily W. on 07/26/2017
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"Inviting and Straight Talk Customer Service"
I'm in Long Beach and had to find a dealer in SLO for my daughter's Rodeo. After looking around via the web and getting a recommendation from Mike Hoffman (SLOBREW), I emailed Landis Auto with what I thought to be the problem (throwout bearing). Within the hour John send a complete estimate AND a video of him explaining the situation. Everything looked good so my daughter brought the car in. Landis then diagnosed that it was the transmission and not the throwout bearing (so much for my expertise). Once again, John sent a video explaining everything, emailed another estimate. Again, everything looked good, they did the work: my daughter's happy and back on the road. Thanks!
Vehicle: Isuzu Rodeo
Service Date: 07/25/2017
Review Created: 07/26/2017 10:14 AM
John A. at Landis Auto responded on 08/09/2017

Thanks for the great review Bob. We really do appreciate your trust in us. I know its hard to be away from a vehicle when something goes wrong so we do all we can to make sure your comfortable with what will be done and do our best to keep our customer in the loop no matter where they are. Thanks again and we hope to keep Emily on the road in the future. Hopefully for only maintenance.

Check out our website and download our app for you iPhone or Android device.

Dan S. on 07/25/2017
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Dan said this business was great. They treated him well.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thanks for the great review Dan. But we know your a little bias about it. All good though. We'll take it. Thanks again man.

Mathew H. on 07/23/2017
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Mathew said this business is phenomenal and the whole experience is great. He is a longtime customer of this business, he trusts them and they do great work.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 07/21/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thank you for your amazing review Mat. We appreciate your trust in us big time. Thank again and we hope to keep you around for a long time. 

Check out our website and download our app for you iPhone or Android device.

Jim J. on 07/22/2017
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Jim said he has been trading with this business for 25 years.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Jim, thank you so much for your amazing review. We couldn't say thank you enough for your long time trust in us as we've progressed over the years. I'm sure you've watched the business go through many changes but we are glad to know you still have trust in us. Thanks again. 

Check out our website and download our app for you iPhone or Android device.

Nancy E. on 07/19/2017
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"Landis is great but..."
I came in for a 90,000 mile service and was pleased with it and the price. But I was informed I needed an oxygen sensor and the check engine light is now on when it wasn't before. The oxygen sensor replacement will be another $275. My son told me it would take 3 minutes to put it in and we looked up sensors online and they were around $100. I am thinking of shopping around for a place that will do it cheaper. If we had a lift my son could do it for me. My finances are limited. Meanwhile my check engine light remains on when it wasn't when I came in.
Vehicle: Honda Civic
Service Date: 07/18/2017
Review Created: 07/19/2017 09:20 AM
John A. at Landis Auto responded on 08/09/2017

Thanks for your feedback Nancy. Unfortunate scenario with your vehicle but sometimes it does happen. Obviously we are doing all we can to work with you on this matter. We are aware sensors are available on line but have a large variance on quality. Either way we hope we can continue to take care of your vehicle for you.

Roger L. on 07/18/2017
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Roger said they were great. They were knowledgeable and timely.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thanks Roger for your long time loyalty to us and all the cars we've  been through with you. Keep riding man.

Check out our website and download our app for you iPhone or Android device.

Eric B. on 07/15/2017
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"Druve axle replacement"
Great service
Vehicle: Honda Civic
Service Date: 07/14/2017
Review Created: 07/15/2017 07:23 AM
John A. at Landis Auto responded on 08/09/2017

Thanks for the great review Eric. We appreciate you trust in us with your Civic and hope to keep it going for a long time.

Check out our website and download our app for you iPhone or Android device.

Leo G. on 07/14/2017
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Leo said this business did a great job and he looks forward to taking his vehicle there again. They are very nice. They do a great job and they are quick. They have been servicing his vehicle for the last 2 years. He will keep taking his vehicle there.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thanks for the great review Leo. Sorry for the late response but you know how busy we get. Either way thank you and hopefully we can adding those years up.

Check out our website and download our app for you iPhone or Android device.

Gabriella M. on 07/12/2017
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"Always A+++++ Service"
All the guys at Landis always go the extra mile to treat your car as if it were their own.

Thanks, Landis!

Highly
Recommended!
Vehicle: Honda Civic
Service Date: 07/12/2017
Review Created: 07/12/2017 08:50 PM
John A. at Landis Auto responded on 07/13/2017

Thank you for your great review Gabriella. Happy we were able to help you out on your Civics very first service. Be sure to check out our website and download our app for 24/7 access to us. 

Rae C. on 07/11/2017
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Rae said this business got her vehicle in and out quickly. They gave her a list of things that needed to be done in the future.
Vehicle: Honda Civic
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thanks for the review Rae. Despite the list of recommendations your car is still in safe driving conditions. Thats the important thing. Thanks again.

Aaron W. on 07/11/2017
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Aaron said they're sweet, they've been his go-to business and they're super trustworthy. His entire family goes there and he wouldn't go anywhere else.
Vehicle: Honda Civic
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thanks for that review Aaron. Super awesome. We enjoy the fact we get the family. We do all we can to make it a family deal rather then just a business. We appreciate your trust. Thanks again

Check out our website and download our app for you iPhone or Android device.

Donna C. on 07/08/2017
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Donna said this business is always good. They get her in as soon as possible, when she needs work done on her vehicle. She likes that they have known their customers for a long time, and she would not take her vehicle anywhere else. She is happy with them.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
John A. at Landis Auto responded on 08/09/2017

Thank you for such a great review Donna. We appreciate you so much and thank you for your long time trust in us. 

Check out our website and download our app for you iPhone or Android device.

Bill F. on 07/07/2017
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"car now runs great"
very professional, thorough workmanship
Vehicle: Subaru Legacy
Service Date: 07/06/2017
Review Created: 07/07/2017 08:03 AM
John A. at Landis Auto responded on 07/13/2017

Thanks for your great review Bill. Very happy to get your Subaru back into good condition again. Be sure to check out our website and download our app for 24/7 access to us. 

Richard D. on 06/30/2017
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"Great job!"
Work is done right.
Vehicle: Honda Accord
Service Date: 06/29/2017
Review Created: 06/30/2017 08:33 PM
John A. at Landis Auto responded on 07/13/2017

Thank you Richard. We appreciate your long time trust in over over multiple vehicles. We look forward to our continued relationship. Thanks again. Be sure to check out our website and download our app for 24/7 access to us. 

Amanda C. on 06/28/2017
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"Quick, honest, fairly priced"
Polite, quick to respond and schedule work. Will definitely come here again when necessary!
Vehicle: Toyota Prius
Service Date: 06/23/2017
Review Created: 06/28/2017 07:37 AM
John A. at Landis Auto responded on 07/13/2017

Thanks for you great review Amanda. Too bad about the outcome but congrats on the new car. Be sure to check out our website and download our app for 24/7 access to us. 

Geary A. on 06/27/2017
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"Very courteous, informative, only what they say they're going to do."
Feel confident that I'm getting done what I need done, not something unrelated to what I brought it in for.
Vehicle: Honda Crosstour
Service Date: 06/02/2017
Review Created: 06/27/2017 09:21 AM
John A. at Landis Auto responded on 07/13/2017

Thanks for your great review Geary. We do only what really needed and do out best to keep you informed on what will be needed in the near future. Thank again. Be sure to check out our website and download our app for 24/7 access to us. 

Diane M. on 06/25/2017
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"They are an honest business, I know I am not going to get ripped off on unnecessary work. "
Friendly service, and you can always ask questions about something on you car not related to that days service & they help you.
Vehicle: Subaru Outback
Service Date: 06/21/2017
Review Created: 06/25/2017 06:26 AM
John A. at Landis Auto responded on 07/13/2017

Thank you so much Diane. We appreciate your great review. Be sure to check out our website and download our app for 24/7 access to us. 

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