Lia Hyundai of Hartford


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

764 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5rating 3.4rating 3.4
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Leslie W. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"work done in a timely manner and straight forward"
watching local news and soap operas while waiting is annoying. but you did have donuts in the waiting room.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 03:52 PM
David B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
yes
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:04 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/20/2017

Thank you David for your review.

Christopher Derrick
Service Manager
Judith R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto check in"
Helpful people to explain auto maintenance
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 01:57 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/15/2017

Thank you Judith for your review. Have a nice weekend.

Christopher Derrick
Service Manager
Aurora F. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I haven't been able to afford to take my car to the dealer to be service."
My visit was necessary and they did recalled updates needed.no charge.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 08:14 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/15/2017

Thank you Aurora for your review. Pleass let me know if you need help for service I will work with you.

Christopher Derrick
Service Manager
Gilles G. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No wait and great service. "
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 04:00 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/15/2017

Thank you Gilles for your review.

Christopher Derrick
Service Manager
John W. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DRIVEN TO PERFORM"
When I got stranded, Lia Hyundia went above and beyond the call of duty to get me into a loaner car and get my car fixed correctly. Way to go Lia Hyundia! I'll be back!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 05:06 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/14/2017

Thank you John for your review.

Christopher Derrick
Service Manager
Barbara J. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 12:54 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/13/2017

Thank you Barbara for your review.

Christopher Derrick
Service Manager
Hope S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are friendly,courteous and Courtney is more than knowledgable. Inside it"s fun to look at the new cars, the coffee is good and the facilities are clean."
Lia Hyundai has always been an excellent dealership.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 12:12 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/13/2017

Thank you Hope for your review. I thought I was outstanding....lol

Christopher Derrick
Service Manager
Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional."
Made a last minute appointment and service was performed and completed in the amount of time as promised.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 04:04 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/12/2017

Thank you for your review.

Christopher Derrick
Service Manager
Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Diagnosed and fixed problem successfully. Also, great doughnuts!"
Very good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 02:08 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/12/2017

Thank you for your review.

Christopher Derrick
Service Manager
Olivia R. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Ty
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 09:23 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/11/2017

Thank you for your review.

Christopher Derrick
Service Manager
Anne L. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very accommodating to my request."
excellent seervice
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 06:26 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/11/2017

Thank you Anne for your review.

Christopher Derrick
Service Manager
John D. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and great people!"
Went in to have accumulated recall notices taken care of and an annual check. Very professional people, pleasant waiting area, and was notified right about the time I was told at the outset that the car was ready. Definitely a good experience!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 05:52 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/11/2017

Thank you John for your review.

Christopher Derrick
Service Manager
Verified Customer on 09/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasant environment. "
Tire rotation overpriced but rest reasonable.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 12:21 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/08/2017

Thank you for your review.

Christopher Derrick
Service Manager
Oceania B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Service done in a timely manner and pleasant staff!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/04/2017
Service Type: Repair
Review Created: 09/07/2017 10:14 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/07/2017

Thank you Oceania for your review.

Christopher Derrick
Service Manager
Leah F. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
The people are personable and professional.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/05/2017 03:18 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/06/2017

Thank you Leah for your review.

Christopher Derrick
Service Manager
Jose E. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. ...."
Best dealer in ct....
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 10:46 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/05/2017

Thank you Jose for your review.

Christopher Derrick
Service Manager
Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thank you"
thank you
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 04:44 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/05/2017

Thank you for your review.

Christopher Derrick
Service Manager
Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fran"
Excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/04/2017 04:41 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/05/2017

Thank you for your review.

Christopher Derrick
Service Manager
Magda M. on 09/04/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful"
Always explain what's recommended and courteous and quick service. My Elantra hit 60k miles and still drives brand new with their service
Service Date: 09/04/2017
Service Type:
Review Created: 09/04/2017 10:55 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 09/05/2017

Thank you Magda for your review.

Christopher Derrick
Service Manager
Displaying Review 1 - 20 of 764 in total