Lia Hyundai of Hartford


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

657 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5rating 3.4rating 3.4
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
93% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"At last!"
Recurring problem with rear driver's side turn signal and light system. Has been addressed with various fixes. I trust we have it now. Lia Hyundai (Dane Morissette) has been persistent in making sure problems were identified and fixed.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/24/2017
Service Type: Repair
Review Created: 05/26/2017 04:13 PM
Verified Customer on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service in a timnely manner without an appointment!"
I will be back!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/26/2017 11:57 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/26/2017

Thank you John for your review.

Christopher Derrick
Service Manager
Nelson C. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff are friendly when walking in. "
I would recommend this place to friends and family.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/25/2017 09:59 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/25/2017

Thank you Nelson for your review. Enjoy your weekend.

Christopher Derrick
Service Manager
Maryann L. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service, staff, cleanliness all excellent. Coffee and donuts a special treat!"
Tops in customer service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 05/25/2017 09:47 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/25/2017

Thank you Maryann for your review.

Christopher Derrick
Service Manager
Joseph M. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
excellent service
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/24/2017 08:55 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/25/2017

Thank you Joseph for your review.

Christopher Derrick
Service Manager
Janice Z. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff in the service department"
Friendly staff greeted me upon my arrival
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:35 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/17/2017

Thank you Janice for your review.

Christopher Derrick
Service Manager
Virginia L. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Chris "
Reliable
Vehicle: 2005 Hyundai Accent
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/09/2017 11:58 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/09/2017

Thank you for your review.

Christopher Derrick
Service Manager
Diane G. on 05/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fall River Hyundai "
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/08/2017 11:21 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/09/2017

Thank you Diane for your review.

Christopher Derrick
Service Manager
Verified Customer on 05/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no comment"
no comment
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/07/2017 04:21 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/08/2017

Thank you for your review.

Christopher Derrick
Service Manager
Martin C. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD LOCATION FOR ME, GOOD DONUTS AND GREAT FAST SERVICE"
SAME AS above
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/06/2017 06:19 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/08/2017

Thank you Martin for your review.

Christopher Derrick
Service Manager
Joan L. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Qualified people."
After some needed routine maintenance, the car runs as if it is brand new. Suggestions were given to me not forced on me.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/02/2017
Service Type: Repair
Review Created: 05/04/2017 07:40 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/08/2017

Thank you Joan for your review.

Christopher Derrick
Service Manager
Martin L. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SATISFACTORY SERVICE!!"
Chris, Dana, Courtney, & Hector!
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 04/27/2017
Service Type: Maintenance
Review Created: 05/02/2017 12:42 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 05/02/2017

Who loves you Martin...??   LOL

Christopher Derrick
Service Manager
Lawrence M. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"vehicle owner"
a rare occasion that the service rep didn't come back and tell me there was something else that needed immediate attention in the range of 100.-200,00 dollars. thank you for your honesty
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/29/2017 04:31 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/29/2017

Thank you Lawrence for your review.

Christopher Derrick
Service Manager
Verified Customer on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely, thorough"
Explanations were clear, examinations complete
Vehicle: 2006 Hyundai Accent
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/28/2017 11:07 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/28/2017

Thank you for your review.

Christopher Derrick
Service Manager
Miriam M. on 04/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly and quick service"
I owned my previous car for 18 years, so I had to try out every brand of car before I found my 2013 Elantra. Hector Morales, who was patiently waiting for me to make up my mind when I bought my car in 2014, still recognizes and remembers me by name when I come in for service. I am planning to keep this car for a good long time too.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/27/2017 06:16 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/28/2017

Thank you Miriam for your review.

Christopher Derrick
Service Manager
Richard C. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Professional staff
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/27/2017 04:04 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/27/2017

Thank you Richard for your review.

Christopher Derrick
Service Manager
Sally M. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service "
Thank you for keeping me on schedule. Courtney Mims was fantastic!
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:55 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/26/2017

Thank you Sally for your review.

Christopher Derrick
Service Manager
Melvin G. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personal are very professional"
great place to service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/06/2017
Service Type: Repair
Review Created: 04/25/2017 05:55 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/26/2017

Thank you for your review.

Christopher Derrick
Service Manager
Veronica W. on 04/20/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"service is expensive"
Work performed by dealership is expensive I think to have an oil change and rotate tires cost $68 and I think that's high
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/20/2017 05:17 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/21/2017

Thank you Veronica for your review.

Christopher Derrick
Service Manager
Alan B. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast friendly service"
I went in without an appointment and was taken care of immediately and even had an extra service which neither one of us knew had to be done but all was done in a timely fashion.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/19/2017 04:59 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 04/19/2017

Thank you Alan for your review.

Christopher Derrick
Service Manager
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