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Lithia Hyundai of Reno

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,799 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
140
Total ReScores
4.7
ReScore Average
77
Net Promoter Score ®

Business Details

About

Lithia Hyundai Of Reno is conveniently located in Reno NV. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lithia Hyundai Of Reno’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lithia Hyundai Of Reno is conveniently located in Reno NV. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lithia Hyundai Of Reno’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(775) 823-5500

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
2620 Kietzke Lane Reno, NV 89502
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,799 Reviews)

WD
gravatar
William D.
Silver Springs, NV
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Amazing service
I have been dealing with Lithia Hyundai of Reno since my husband bought my 2011 Genesis Coupe there. Now I live in Stagecoach, and I travel to Reno to get my oil changed and all maintenance done. Why you ask, don't you just go to the Carson dealership? Save some gas? Because when I was looking for a new car in 2010, I was supremely impressed by the Reno shop and the incredible staff. From sales to service, they ALWAYS satisfy and often go above and beyond. Just had 30,000 mile service on my 2015 Genesis coupe and what was quoted to me as a 4 hour job, took a bit over 2 hours. Well done Matt Franceschini! If I ever choose another type of vehicle it will be because the brand disappoints but not the people!!!
Recommended
Matt A., Service Manager from Lithia Hyundai of Reno responded on 06/23/2017 06:07 PM

William, Karen,

 You have been a faithful customer for many years and we sincerely appreciate your continued business. 

Thank you for writing this amazing review and giving our dealership such an excellent star rating! Your total satisfaction throughout the entire purchase and ownership period is very important to us.

Matt and the service team work extremely hard to deliver a 5 star experience in hopes of forging a lasting relationship, and knowing you willingly make the drive to Reno for all your maintenance is the ultimate compliment. 

Thank you again for your business and your kind words, we greatly appreciate both. Please don’t hesitate to reach out to us with any future automotive needs. 

Best,

Dylan Clunie
General Manager
775.823.3334
DClunie@lithia.com
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