Lone Star Automotive And Diesel Service


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

169 Reviews

99% Would Recommend
Latest Review 2 days ago
MIKE S. on 05/24/2017
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"Thanks "
Great service
Vehicle: Honda Ridgeline
Service Date: 05/22/2017
Review Created: 05/24/2017 12:42 PM
Phil R. on 05/24/2017
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Phil said the business did a great job.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/18/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Carol S. on 05/22/2017
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Carol said it took a long time. The staff seem like diligent, responsible, and competent people.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 05/17/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 05/24/2017

I am sorry about the time it took to get this all handled for you. The extended warranty company put me at a huge disadvantage there and also the engine being in Colorado didn't help, but we did keep in contact with you and got in done with in time line we set. The time frame on this job was legnthed by the warranty company and uncontrollable circumstances agian I am sorry about the time it took but in some cases that can not be controlled.

The Lone Star Team
Chuck E. on 05/19/2017
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Chuck said the business kept raising the price on him. Also, they kept coming up with more and more things that needed to be done. He did mention that he likes the guys who work there and they got his vehicle back to him.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 05/22/2017

Chuck I am sorry the truck had more issues from the wrang fuel being put in it than we thought but it runs the way it should now with no further issues. I always hate having to call someone and tell them their bill is going up but in some cases it happens.
Justin

The Lone Star Team
Jason P. on 05/17/2017
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Spoke with Susie. She said they went above and beyond to get her vehicle back to her in a timely manner, because she uses it for work.
Vehicle: RAM Pickup
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 05/22/2017

Thank you guys very much, we appreciate the business as always!

The Lone Star Team
Wesley S. on 05/13/2017
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Wesley said they didn't get everything done, but they did enough to keep the vehicle going.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 05/22/2017

Thanks for the continued support, sorry we didnt get that abs light checked this time, see when you can get it back around.

The Lone Star Team
SUSAN K. on 05/11/2017
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"Honesty and integrity of business"
Justin and crew are always very professional and a pleasure to deal with. I feel his integrity is above reproach and gives me confidence to follow his recommendations to provide me with a safe truck.
Vehicle: Ford Pickup
Service Date: 05/10/2017
Review Created: 05/11/2017 04:11 AM
Justin B. at Lone Star Automotive And Diesel Service responded on 05/22/2017

Thank you, we appreciate you as customer.

The Lone Star Team
Hollis T. on 05/09/2017
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Hollis said this is a great family oriented business.
Vehicle: RAM 3500 HD
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 05/22/2017

Thanks for the business!

The Lone Star Team
BETTY G. on 05/06/2017
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"Exceeded All Expectations "
Great friendly service..Resonable price and air conditioning work completed when promised.
Vehicle: Chevrolet Equinox
Service Date: 05/04/2017
Review Created: 05/06/2017 01:29 PM
Justin B. at Lone Star Automotive And Diesel Service responded on 05/22/2017

Betty we appreciate you giving us your business!

The Lone Star Team
Jessica C. on 05/06/2017
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Spoke with James. He said Justin provided the service on time. He was helpful.
Vehicle: Saturn Ion Red Line
Category: Service
Service Date: 05/04/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. at Lone Star Automotive And Diesel Service responded on 05/24/2017

Thank you for the business!

The Lone Star Team
CATHY B. on 04/25/2017
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"9 Yr Old "NEW" Car"
My engine went out and thankfully it was covered under warranty. While in the shop Lone Star replaced my shocks, ball joints & brakes. They installed a new Bluetooth radio, window switches, dash cover and a new console cover. I even got a headlight restoration. My Suburban rides like it's brand new again!
Vehicle: Chevrolet Suburban
Service Date: 04/24/2017
Review Created: 04/25/2017 05:21 AM
REBECCA S. on 04/22/2017
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"Great shop! "
Always a good job done by the guys at Lonestar Diesel!
Vehicle: Jeep Grand Cherokee
Service Date: 04/18/2017
Review Created: 04/22/2017 07:54 PM
Justin B. at Lone Star Automotive And Diesel Service responded on 05/24/2017

We appreciate your continued support! Thanks!

The Lone Star Team
Jeff G. on 04/21/2017
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Jeff said this business got the job done and they provided all of the service he wanted done on his vehicle. He appreciates what they did for him.
Category: Service
Service Date: 03/31/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Cole H. on 04/20/2017
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Cole said they did a great job.
Vehicle: RAM Pickup
Category: Service
Service Date: 04/19/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 04/20/2017
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Brian said Justin always take good care of him. They get the job done and their prices are fair.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/12/2017
Review Created: 04/20/2017
This review was collected via phone interview by Customer Research Inc.
Tony B. on 04/11/2017
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Tony said this business was in constant communication with him, as the work was being performed.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Tom G. on 04/08/2017
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Tom said that Justin and Brandon provided service above and beyond what was expected.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/03/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Mark G. on 03/31/2017
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Mark said this business does great work and Justin does what needs to be done.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/24/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Janie W. on 03/31/2017
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Janie said the service was good and the experience was good as well.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/28/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
RHODA C. on 03/29/2017
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"Always friendly, down to earth atmosphere."
Great as always. Customer service, workmanship always great and consistent.
Vehicle: Toyota Corolla
Service Date: 03/22/2017
Review Created: 03/29/2017 10:06 AM
Displaying Review 1 - 20 of 169 in total