Lynnwood Honda Review from ADAM C B. on 07/21/2014


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ADAM C B.
Mountlake Terrace, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/21/2014
verified customer Verified Customer
Category: Service
Only took 2 months to get a response...
Once we purchased our vehicle, we were like dust in a breeze to them. Promises, even in writing, were disregarded completely. I had an email chain two months long with no action, until I was told to CC the manager. Everything was taken care of less than 48 hours later. Everyone was NICE, thats why I gave it 2 stars. BUT to get any action I had to use chain of command and I literally HATE doing that. We did feel we got a fair deal on our vehicle, but that we had to be far too pushy to receive the after care we were promised.
Not Recommended