Lynnwood Honda

Reviews (3186)

rating 4.75187rating 4.75187rating 4.75187rating 4.75187rating 4.75187

Recommend?
98%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 2.0rating 2.0rating 2.0rating 2.0rating 2.0
Original
22020 Highway 99
Edmonds, WA 98026
(425) 775-7575
About Lynnwood Honda provides a trustful and friendly atmosphere in which to service and sell vehicles. We are a one-stop repair shop with the best deals on Honda service and our highly qualified technicians will provide exceptional service in a timely manner.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Verified by SureCritic
Lisa W. in WA on 11/01/2011
Lisa said she rated them a 3 for her overall experience because her vehicle was not exam ready when they said it was. There was still a part that had to be installed for $900 and she was not able to afford to have it done. They should be more knowledgeable about the vehicle being exam ready before presenting it as ready to go. She was not satisfied with the overall purchase experience because of he reason mentioned above.
Category: Sales
Review Created: 11/01/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Charles L. in WA on 11/01/2011
Charles said he liked this business better than the place where he purchased his previous vehicle. He did not need to finance but the paperwork was acceptable.
Category: Sales
Review Created: 11/01/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Johnson I. in WA on 11/01/2011
Spoke with Larry. Larry said financing wasn't needed. A great job was done.
Category: Sales
Review Created: 11/01/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Stephen T. in WA on 10/14/2011
Stephen said Sam was great. He went out of his way to make it a good experience. While he was satisfied with the financing, they did try to sell him things he did not need, but he did not elaborate on what those things were.
Category: Sales
Review Created: 10/14/2011
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Benedictus A. in WA on 10/13/2011
Benedictus said that he did not get the price he was looking for when purchasing is vehicle. He wished he could have gotten a better deal on his vehicle.
Category: Sales
Review Created: 10/13/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
William F. in WA on 10/12/2011
Spoke with Bill. He said this business did a good job. The check engine light came on, but he said he thinks this is because his wife put too low octane of gasoline in the vehicle. They are going to put a higher octane gasoline in the vehicle and in a couple days see if that fixes it.
Category: Sales
Review Created: 10/12/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Stephanie T. in WA on 10/12/2011
Stephanie said this business could serve her better by providing more than one key for the vehicle she purchased.
Category: Sales
Review Created: 10/12/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joshua T. in WA on 10/08/2011
Joshua said the experience was very good. He was able to get the vehicle he wanted at a very fair price. He appreciates Bill Boyer, his salesperson.
Category: Sales
Review Created: 10/08/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kirsten H. in WA on 10/05/2011
Kristen said she didn't rate her overall experience with this business higher, because they could have done a little more negotiating with her. She suggested this business could serve her better by negotiating a little more. Kristen chose not to elaborate.
Category: Sales
Review Created: 10/05/2011
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Eric L. in WA on 10/05/2011
Eric said he was not satisfied with the handling of the financing because their explanation was not clear to him. They should provide clearer information.
Category: Sales
Review Created: 10/05/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James G. in WA on 10/03/2011
James said that he wanted a specific color for the interior and exterior. They had to search for one to meet his wants, but it took a while to find and deliver. He was there at 9 am and they didn't get his vehicle delivered until 5 pm. He then stayed until 9 pm to finalize all the paperwork. They could have served him better by telling him how long it would take or rescheduling for the next day to finish the paperwork so he didn't have to stay there all day. He mentioned they did the best they could and they were very nice.
Category: Sales
Review Created: 10/03/2011
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Javier M. in WA on 10/03/2011
Javier stated he chose this business because they participate in the Costco savings program.
Category: Sales
Review Created: 10/03/2011
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 72 of 72 in total
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