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Mall Chevrolet

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(7 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less! Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less!

Categories
Auto Maintenance, Car Maintenance, New Car Dealer
Contact
(856) 662-7000
Opening in 16 minutes
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (US & Canada)
75 Haddonfield Road Cherry Hill, NJ 08002-1452

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less! Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less!

Categories
Auto Maintenance, Car Maintenance, New Car Dealer
Contact
(856) 662-7000
Opening in 16 minutes
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (US & Canada)
75 Haddonfield Road Cherry Hill, NJ 08002-1452

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less! Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less!

Categories
Auto Maintenance, Car Maintenance, New Car Dealer
Contact
(856) 662-7000
Opening in 16 minutes
Business Hours

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (US & Canada)
75 Haddonfield Road Cherry Hill, NJ 08002-1452
All Departments' Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(7 Reviews)

DH
gravatar
D H.
Mount Laurel, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/22/2023
0
Poor service and liars
I have bought 3 new vehicles from here in last 8 years. Everything was great until recently when trying to get service on my last purchase 2020 silverado. I have a lift kit on my truck which was on it when I purchased it from Mall chevy. I took it for a clunking noise under driver seat, tire rotation and wheel alignment. I dropped my vehicle off and they were going to charge me double a normal wheel aligment because of the life kit. Mind you i had a wheel aligment a year ago there and it was normal price. Sales then hastled me about the lift kit. I informed sales you all put that kit on so what was the issue. 3.5hrs later I get a phone that they could not find anything wrong under driver seat and did not do the tire rotation or wheel alignment but it was clean under the car. I hope so there is only 16k miles on it and I baby my vehicle. Sales then proceeded and stated the water from the rain must have lubricated the problem. Water is a lubricant now, wow dumb dumb. As soon as I left the parking lot, the clunking sound happened and now there was a new rattling sound I NEVER has before. So I look under the vehicle and see that the catalyst converter anti theft shield I installed was bent. (They bent the front of the antitheft shield down which gives you a direct visual to under the driver seat and where the cataylast converter sits) I called service, spoke with supervisor John, and he denied doing any damage. In fact, John stated they did nothing to my vehicle but test drive it and that my vehicle didn't even make it into the service area. So I immediately told John he was a liar, I seen them drive my vehicle into the service area before I even left. So John proceeded with a million excuses denying anyone bent the shield. I said it's funny I was under there the day before and no bend...I leave and now there is this new rattling sound and a bend and what do u think is making the rattling sound. Again John had a million excuses from trying to blame whomever Services my vehicle to whomever put the shield on to even possible hitting or running something over. I explained I do my own maintenance, I put the shield on and my truck is approx a foot higher then normal with no other damage underneath, nothing to skid plate, frame, nothing which all would have had damage before the shield because the shield sits higher then all that. Then I asked why did my truck sit there for 4hrs for u to do nothing. Is this common to let a car sit there and u do nothing. He stated he did not want to touch the vehicle because of the lift kit. They don't like doing anything with vehicles with lift kits on them. I said wow, u did a wheel aligment before and I was even willing to pay double today. He then stated they charge roughly 200 dollars an hr to service vehicles and they could have charged me 800 dollars that day so consider myself lucky they didn't charge me anything. He asked me several times during this coversation to bring the vehicle back in and he will have someone check it. ARE YOU SERIOUS. I told him no thanks. I will never bring my vehicle back and i will never buy anotger vehicle from chevy. At this point the cursing started coming out. Join, like a coward hung up. I spoke with the GM who was vwry nice and took a manager stance and offered to have a GM specialist look at it, no a mechanic from his shop. I jnformed the gm i think its the control arm making the clunking sound, common in trucks especially chevy/GM and thst i been working on cars almlst 30years and have seen this before. Also i stated I have a warranty on the vehicle so your not going to honor the warranty because of the lift kit on THAT YOU ALL (CHEVY) installed. Again the GM Craig offered to have someone else look at it. I told him I appreciate it.

End result I bent the anti theft shield back into normal shape and guess what no rattling.

I will never shop at any of the csr dealerships associated with mall chevy nor will I ever buy another vehicle associated or under the GM umbrella. So I think chevy and gm should give John a big thank you for losing me as a customer.
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