business image

Martin's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(947 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

About

Proud to be a family owned and operated auto repair business in Phoenix since 1971. Proud to be a family owned and operated auto repair business in Phoenix since 1971.

Categories
Auto Repair, Oil Change, Auto Maintenance
Contact
(602) 266-5755

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3636 N 16th St Phoenix, AZ 85016-6422
Martin's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(947 Reviews)

CS
gravatar
CLAUDIA S.
Phoenix, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2015
verified customerVerified Customer
ridiculous
I went hoping to fix my car. A man checked my car out and said some belt broke and it would cost $300.00 for labor alone to fix the belt and check if the engine is messed up and if the engine was not messed up it would cost a total of $1200.00 to fix it but if the engine is messed up it would cost so much more. I promise you mechanics want to screw over young females who they know do not know anything about cars. Shame on you for trying to take advantage. I wasn't going to say yes to this but HOLD UP they were willing to work with me with some payment program I would have to pay off in a certain time frame or pay intetest. Yeah they are so wrong. I ended up saying no to the help and paid $60.00 for towing my car and $60.00 for telling me the belt is broken. Thanks for nothing. Also paid $60.00 more to have it towed back.
Not Recommended
Diana D., Marketing Director from Martin's Auto Repair responded on 10/13/2015 11:58 AM

Claudia, thank you for taking the time to speak with David our owner about your concerns. We are sorry that your experiences with other shops and the continued repairs on your car have not been positive. David explained that your conversation went very well and that you would like to submit a new review or cancel this one based on your experience in our shop. Thank you for your understanding that we do all we can to give top service to all our clients and we do hope to be of help to you with your new vehicle service in the future. Thank you again for taking the time to give us a new review.

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