Massey Cadillac Plymouth Body Shop


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

719 Reviews

96% Would Recommend
Latest Review over 2 years ago

Kevin S. on 07/07/2014
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Kevin said this business provides good service and he is especially pleased with the customer service and efficiency of an employee named Scott. His vehicle was one day late due to one part of his order not being completed and he was not informed about this delay until last minute.
Category: Collision
Service Date: 06/19/2014
Review Created: 07/07/2014
This review was collected via phone interview by Customer Research Inc.
Deanna M. on 07/03/2014
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Deanna said they were very helpful and prompt. Her vehicle was ready when promised and they were customer friendly.
Category: Collision
Service Date: 06/18/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
Terrance W. on 07/03/2014
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Terrance said this business provided good customer service. They are better than most other similar facilities.
Category: Collision
Service Date: 06/19/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
Mary S. on 07/03/2014
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Mary said the business always treats her nicely and respectfully.
Category: Collision
Service Date: 06/19/2014
Review Created: 07/03/2014
This review was collected via phone interview by Customer Research Inc.
Rick C. on 07/02/2014
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Rick said he was very happy with his experience.
Category: Collision
Service Date: 06/19/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
Eric G. on 07/02/2014
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Spoke with Susan. She said they provided good service and good follow-up.
Category: Collision
Service Date: 06/20/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
Mark F. on 06/26/2014
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Mark said he is happy with this business. He is very pleased with them. The managers there do a good job.
Category: Collision
Service Date: 06/18/2014
Review Created: 06/26/2014
This review was collected via phone interview by Customer Research Inc.
Michael F. on 06/25/2014
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Spoke with Drew. He said he was very satisfied with the work completed. They were helpful and he enjoyed them.
Category: Collision
Service Date: 06/18/2014
Review Created: 06/25/2014
This review was collected via phone interview by Customer Research Inc.
Susan E. on 06/24/2014
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Susan said they were really helpful and got the repairs done on time. A day after picking up her vehicle, the check engine light came on. She was unsure whether this was due to the repairs or if it was a coincidence. She planned to take her vehicle to the associated dealership for this issue.
Category: Collision
Service Date: 06/18/2014
Review Created: 06/24/2014
This review was collected via phone interview by Customer Research Inc.
Oatis H. on 06/13/2014
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Oatis said everything with the business was satisfactory. He said he has been a customer for over 25 years.
Category: Collision
Service Date: 05/29/2014
Review Created: 06/13/2014
This review was collected via phone interview by Customer Research Inc.
Partha K. on 06/13/2014
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Partha said they did a great job and he appreciates all of their help.
Category: Collision
Service Date: 05/30/2014
Review Created: 06/13/2014
This review was collected via phone interview by Customer Research Inc.
Ryan S. on 06/13/2014
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Ryan said they did a great job.
Category: Collision
Service Date: 06/04/2014
Review Created: 06/13/2014
This review was collected via phone interview by Customer Research Inc.
Mary C. on 06/12/2014
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Mary said the service was phenomenal, everybody was pleasant and they answered all her questions. The repair was done nicely.
Category: Collision
Service Date: 06/06/2014
Review Created: 06/12/2014
This review was collected via phone interview by Customer Research Inc.
Jon H. on 06/12/2014
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Jon said the facility did an excellent job and his experience there was pleasant.
Category: Collision
Service Date: 06/06/2014
Review Created: 06/12/2014
This review was collected via phone interview by Customer Research Inc.
Jon H. on 06/11/2014
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Jon said it is easy to work with this business.
Category: Collision
Service Date: 06/09/2014
Review Created: 06/11/2014
This review was collected via phone interview by Customer Research Inc.
Rick C. on 06/07/2014
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Rick said the business was very responsive and the service was good.
Category: Collision
Service Date: 06/03/2014
Review Created: 06/07/2014
This review was collected via phone interview by Customer Research Inc.
Angell S. on 06/06/2014
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Angell said this business does an awesome job. She said she is satisfied with the repair but thinks someone may have overlooked some internal damage with the brake system and she will be taking the vehicle back to have them to look it over. No promised time was given but the work was done in a timely manner. She is unsure if she was kept adequately informed because she initiated contact with them. The only communication she had was when she dropped off and picked up her vehicle, but the little communication she had with them was pleasant.
Category: Collision
Service Date: 06/04/2014
Review Created: 06/06/2014
This review was collected via phone interview by Customer Research Inc.
Allen S. on 06/05/2014
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Allen said he likes the work performed by the facility.
Category: Collision
Service Date: 05/30/2014
Review Created: 06/05/2014
This review was collected via phone interview by Customer Research Inc.
Jeff S. on 05/29/2014
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Jeff said he had no issues.
Category: Collision
Service Date: 05/19/2014
Review Created: 05/29/2014
This review was collected via phone interview by Customer Research Inc.
Charles M. on 05/29/2014
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Charles said he did not have any issues with this repair.
Category: Collision
Service Date: 05/23/2014
Review Created: 05/29/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 719 in total