Review for Massey Cadillac Plymouth Body Shop
Justin K. on 11/14/2013
Justin said the paint job was horrible and he gave the vehicle back for another week. He took it back for one more day to fix the burn marks and to have it buffed out. The paint job came out horrible again. The vehicle was ready over two weeks late because of the bad paint job. He was not kept informed and he was not satisfied with the communication because he called to check on the progress of the repairs. He said the exhaust was overlooked and it needed to be replaced. The people he dealt with were pleasant and nice, but he's not happy that this business let that type of work out twice. They should improve their quality control. He would not recommend this business based on this experience and he won't return.
Service Date: 11/06/2013
Review Created: 11/14/2013
This review was collected via phone interview by Customer Research Inc.