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Matt's Automotive Service Center LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(656 Reviews)
-100
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Score Details

5 stars
85%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
12
Total ReScores™
4.4
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

At Matt’s Automotive Service Center, it is our mission to give our customers a better experience than they’ve ever expected from an automotive facility. We aim to earn and keep their trust from the moment they walk in our door. Through continuous education, advanced training, high ethical standards, and a friendly attitude, we strive to At Matt’s Automotive Service Center, it is our mission to give our customers a better experience than they’ve ever expected from an automotive facility. We aim to earn and keep their trust from the moment they walk in our door. Through continuous education, advanced training, high ethical standards, and a friendly attitude, we strive to be more than just an experience, but to become the new standard. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(218) 477-0696
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1234 1st Ave N Moorhead, MN 56560
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Matt's Automotive Service Center LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(656 Reviews)
Write a Review
Recent Reviews
CK
gravatar
CODY K.
Moorhead, MN
Subaru Baja
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2013
verified customerVerified Customer
Efficiently quick
Called for an appointment on a newly purchased vehicle. I explained what I felt needed to be addressed and was called back within 15 minutes with a tentative quote. They made it clear it was an all day job list and scheduled the appointment for the next day. Through out the course of their work I was contacted with updates as well as complications. Options were presented from which I made choices on how to proceed. One item I felt needed addressed they reported it appeared sound and no work was needed. Service was completed in the time frame they stated. Upon pickup, an explanation of services was made, no additional issues were detected and a maintenance schedule was outlined. They had not worked on this particular vehicle before, a 2005 Subaru Baja Turbo, and appeared eager to learn more about the workings of the car...err pickup. Four stars as there seemed to be some communication lags in house. Information gathered from the phone call was not found until a duplicate record was made and there was some confusion regarding what the mechanic had reported. These issues were quickly resolved however it did give the appearance of being unorganized. Not a deal breaker however other people may be put off by this. Overall very satisfied with my first visit.
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