At Matt’s Automotive Service Center, it is our mission to give our customers a better experience than they’ve ever expected from an automotive facility. We aim to earn and keep their trust from the moment they walk in our door. Through continuous education, advanced training, high ethical standards, and a friendly attitude, we strive to At Matt’s Automotive Service Center, it is our mission to give our customers a better experience than they’ve ever expected from an automotive facility. We aim to earn and keep their trust from the moment they walk in our door. Through continuous education, advanced training, high ethical standards, and a friendly attitude, we strive to be more than just an experience, but to become the new standard. ...more
Verified CustomerSorry to hear you had a bad experience Erin! Like Matt mentioned on Saturday, we don't keep your type of filter in stock since it's a little more unique. It took about 30 minutes to be delivered from the parts store, and that is what held up your appointment. He told me you seemed OK with it on Saturday, so I was a little surprised to see your review this morning. We operate on an appointment system for oil changes, and typically block off 30-45 minutes. I sincerely apologize it took a little longer this time, and I hope you give us another chance to earn your business!
