ReScore Reviews™ (3)
97% Would Recommend
Latest Review 3 days ago
Review for McCullough Auto Care & Towing
Christopher H. on 11/02/2011
Christopher said this business replaced his alternator, and the alternator belt. The alternator belt is now screeching, which worries him. He called this business about the screeching, and they told him to drive it awhile longer because air could be causing the screeching. If the screeching doesn't stop in a few days he's returning to them. Christopher pointed out all of his previous service visits have been very good, and if the screeching doesn't stop, and they fix it he'll be fine with that. Even though this business is expensive, he always gets his vehicle returned the following day.
Service Date: 10/19/2011
Review Created: 11/02/2011
This review was collected via phone interview by Customer Research Inc.
Eric M. at McCullough Auto Care & Towing responded on 11/10/2011
I have attempted to reach Christopher in order to make necessary adjustments to his serpentine belt and will gladly help him with his needs.