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Mike Miller Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,427 Reviews)
87
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Score Details

5 stars
85%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
71
Total ReScores™
4.9
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

At Mike Miller Hyundai, we proudly sell new and used vehicles. We are dedicated to maintaining top tier customer service and the members of our dedicated Service Team are fast, friendly, and efficient. At Mike Miller Hyundai, we proudly sell new and used vehicles. We are dedicated to maintaining top tier customer service and the members of our dedicated Service Team are fast, friendly, and efficient.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(309) 693-1222
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
2007 W. Pioneer Pkwy Peoria, IL 61615
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,427 Reviews)
Write a Review
Recent Reviews
NV
gravatar
Neill V.
2012 HYUNDAI SANTA FE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2014
verified customerVerified Customer
Category: Service
Lack of Knowledge-Mike Miller Hyundai Service Department
The service sales rep could not answer simple questions because the computer was down. You would think they would know the general cost and what brand synthetic oil they use without a computer. At least he could have asked one of the mechanics, but he couldn't be bothered to do that. Most places run your car through the car wash when you have your vehicle seviced, but don't expect that to happen at Mike Miller.
Recommended
Curtis J B., Service Manager from Mike Miller Hyundai responded on 03/18/2014 08:01 AM

Neill,
Thank you again for taking the time to speeak with me about the service visit. I will definitely use the feedback to make certain these things do not happen. (hopefully we never have a down computer system again)
Count on us to wash you car, even if you want to stop by and have it run thru.
Curt Baumgart
Service Manager

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