100% Would Recommend
Latest Review 14 days ago
ELIZABETH J. on 08/04/2017
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"Great!"
The staff was friendly and proficient. The waiting time was very reasonable and the customers waiting area was well stacked with snacks and drinks.
Vehicle: Toyota Camry
Service Date: 07/06/2017
Review Created: 08/04/2017 12:50 PM
Dyan S., Customer Relations at Mike The Mechanic responded on 08/11/2017

Dear Elizabeth,

Thank you for taking time to share your experience and for the kind words!  It is important to us that our customers feel comfortable in our shop during the time they are waiting for their vehicle.  We appreciate the opportunity to serve you and hope to see you again in the future! 

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Steve O. on 08/04/2017
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Steve said his experience was excellent. He's been there before and they're very efficient. They are reasonably price.
Vehicle: Nissan Murano
Category: Service
Service Date: 07/07/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 08/10/2017

Dear Steve,

Thank you for taking time to review your experience.  We appreciate your loyalty and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Trisha C. on 07/25/2017
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Trisha said they were efficient, fast, and friendly.
Vehicle: Nissan Rogue
Category: Service
Service Date: 06/23/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 08/10/2017

Dear Trisha,

Thank you for taking time to review your experience.  We appreciate the kind words and 5 star rating!  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Zach T. on 07/24/2017
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Zach said this business did everything they could to get a fair price for him. They let him know what really needed to be done.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 06/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 08/10/2017

Dear Zach,

Thank you for sharing your experience.  We believe in treating our customers fairly and honestly.  We may not always be the least expensive, but we will definitely be honest about the repairs that are needed for the vehicle. We appreciate the 5 star review and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Megan L. on 07/21/2017
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Megan said this business gave her a very fair rate. They were willing to use the part she brought in and there was a very quick turnaround. She was very impressed. They were very respectful, and friendly. She really appreciates the job that they did.
Vehicle: Chrysler Town & Country SWB
Category: Service
Service Date: 07/07/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 08/10/2017

Dear Megan,

Thank you for reviewing your experience!  We are one of the few companies that allows you to bring your own parts to be installed.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
JO T. on 07/13/2017
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"Conveinence and good service."
My grandson and I both recommend your business to our neighbors. We have been very pleased.
Vehicle: Nissan Altima
Service Date: 07/12/2017
Review Created: 07/13/2017 07:42 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 07/17/2017

Thank you for the kind words and recommendations, Jo!  We appreciate your ongoing business and loyalty.  We look forward to serving you and your grandson again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Kayla D. on 07/11/2017
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Kayla said this business is nice. They are really good and on time.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 06/21/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
CONNIE H. on 07/10/2017
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"Always friendly..take good care of my car!!"
Great place for car maintenance, always ready to help anyway they can!!
Vehicle: Buick Enclave
Service Date: 07/07/2017
Review Created: 07/10/2017 09:22 PM
Dyan S., Customer Relations at Mike The Mechanic responded on 07/17/2017

Thank you for the kind words and recommendation, Connie!  Remember, we handle all things automotive not just car maintenance.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
VINCENT M. on 07/07/2017
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"Air Conditioning "
I've been having issues with my air conditioning on my 2004 Ford Ranger. We tried a few things and it would just not work so good. They replaced a few parts that were probably way overdue for replacing after looking at them. They replaced the parts and I'm positive that it cools better now than when it was new. I now have the nice cold air I need. Thanks Guys!
Vehicle: Ford Ranger
Service Date: 06/29/2017
Review Created: 07/07/2017 06:35 PM
Dyan S., Customer Relations at Mike The Mechanic responded on 07/17/2017

You are so very welcome Vincent! We are very pleased that you  believe it runs better now than before.  Thank you for your ongoing business and loyalty.  We look forward to serving you again!  

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
SHANA P. on 06/27/2017
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"Quick, affordable service "
They were awesome!!!best prices around.
Brian ( I believe that's his name) super sweet and helpful.
Vehicle: Hyundai Sonata
Service Date: 06/26/2017
Review Created: 06/27/2017 02:32 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 06/27/2017

Dear Shana,

Thank you for the wonderful review and compliment! We are so glad you are pleased with your experience.  We appreciate the 5 star review and recommendation; looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
GEORGE R. W. on 06/26/2017
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"It is very close to my house."
They treat you like family and I would return again and again.
Vehicle: Toyota 4Runner
Service Date: 06/23/2017
Review Created: 06/26/2017 10:40 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 06/27/2017

Dear George,

Thank you for the compliments!  We want you to feel like family when you bring a vehicle into any of our shop locations.  Building that relationship is important to us!  We are a family owned business that is built on the simple principles of treating customers with honesty, fairness and integrity.  Thank you for taking time to share your experience; we look forward to your ongoing business!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
MELISSA W. on 06/23/2017
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"Oil Change"
I took my car in for an oil change, they got me in and out in a professional timely manner. I will be coming back.
Vehicle: Honda CR-V
Service Date: 06/22/2017
Review Created: 06/23/2017 05:50 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 06/27/2017

Dear Melissa,

Thank you for taking time to share your experience.  We do our best to have our customer's vehicle back on the road ASAP.  Thank you for the 5 star review and recommendation!  We look forward to your ongoing business.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Ian P. on 06/23/2017
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Ian said Brian is super hands on. He has incredible attention to detail. He stated he feels like Brian is his friend. He is a good man. If anything gets messed up, he repairs it without giving him the run around or charging anything extra. He is a really good guy.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/16/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 06/27/2017

Dear Ian,

Thank you for taking time to review your experience!  We pride ourselves with providing the best possible service to our customers.  We value the trust our customers place in us when their vehicle is under our care. Thank you for the compliments and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Justin W. on 06/15/2017
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Justin said this facility took very good care of him. He was in and out in no time.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 06/19/2017

Dear Justin,

Thank you for sharing your experience!  We do our best to have our customer's vehicles back on the road as soon as possible.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
CHRIS L. on 06/14/2017
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"GREAT JOB"
First time here, and won't be my last. Brian (sp?) is the man, made me feel at home as soon as I came in. Can't compliment his customer service enough. Coming back to see you guys for a brake replacement this weekend! Already recommended this specific shop to a few coworkers looking for repairs.
Vehicle: Honda Accord
Service Date: 06/08/2017
Review Created: 06/14/2017 08:21 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 06/19/2017

Dear Chris,

Thank you for sharing your experience and for the kind words!  We are so pleased that you are happy with your initial visit; we are extremely pleased that you will be a returning customer.  Our company was built on simple principles:  honesty, fairness and respect.  We want you to feel like part of our family when you come into any of our shop locations.  Thank you again for the wonderful review and recommendations!  Looking forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Carrie J. on 06/12/2017
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Carrie said the service from this business was great.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 06/19/2017

Dear Carrie,

Thank you for sharing your experience and for the compliment!  We believe in treating our customers with the best possible service.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Brian B. on 06/12/2017
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Brian said this business did a great job. They got the price down from the original quote and the service was done very quickly. He said he was really happy.
Vehicle: Nissan Xterra
Category: Service
Service Date: 06/06/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 06/19/2017

Dear Brian,

Thank you for sharing your experience.  We are pleased that you are happy with your service.  We value each and every one of our customer. Thank you for the 5 star review and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
JAN C. on 06/10/2017
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"MOM took care of all my issues and Brian explained it in a way I could unserstand."
Took good care of me quickly. Very quick and trustworthy. Did not try to find additional things to charge me for.
Vehicle: Toyota 4Runner
Service Date: 06/07/2017
Review Created: 06/10/2017 07:56 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 06/19/2017

Dear Jan,

Thank you for sharing your experience! We believe it is important to educate our customers on the proper maintenance, issues and repairs of their vehicles. We appreciate your business and look forward to serving you again! 

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Ryan W. on 06/06/2017
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Ryan said Mike is the most honest and best mechanic. He gave him an honest and realistic opinion. He saved him money by not doing any work on his vehicle.
Vehicle: Ford Taurus
Category: Service
Service Date: 05/17/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 06/10/2017

Dear Ryan,

Thank you for sharing your experience and kind words!  We place a high value on the principles of fairness and justice.  We also believe in always trying to do the right thing.  We appreciate the 5 star review and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Spencer S. on 06/06/2017
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Spencer said Brian was good.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/05/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 06/10/2017

Dear Spencer,

Thank you for taking the time to share your experience and for the compliment!  We appreciate the 5 star review and recommendation.  Looking forward to serving you again!


Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
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