100% Would Recommend
Latest Review 6 days ago
Susan V. on 05/19/2017
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Susan said this business is fantastic.
Vehicle: Ford Econoline
Category: Service
Service Date: 04/26/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Jacob D. on 05/16/2017
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Jacob said something went wrong but the business went above and beyond to make things right.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/03/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
JOHN M. U. on 05/14/2017
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"Air COnditioning DIx"
Job well done. There is now a weird noise when AC turns on. I hope it is OK
Vehicle: Honda Accord
Service Date: 05/04/2017
Review Created: 05/14/2017 10:34 AM
MARK W. on 05/12/2017
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"Great Work MTM"
Estimate was right on the money, the final cost actually was lower - we actually saved money - thanks MTM
Vehicle: Nissan Pathfinder
Service Date: 05/10/2017
Review Created: 05/12/2017 10:23 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 05/13/2017

Dear Mark,

Thank you for sharing your experience!  We believe in treating our customers honestly and fairly.  We are as pleased as you are that we were able to save you money on your repair.  Thank you for your business, we look forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Randall A. on 05/11/2017
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Randall said he had a good experience with them.
Vehicle: Buick Skylark
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/13/2017

Dear Randall,

Thank you for sharing your experience!  We appreciate being given the opportunity to earn your business and hope we will become your neighborhood mechanic.  Thank you for the 5 star review and recommendation!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
MISSY S. on 05/10/2017
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"Brian has great customer service"
First time I felt an auto shop was honest and concerned about their cudtomers
Vehicle: Mazda CX-9
Service Date: 05/03/2017
Review Created: 05/10/2017 11:49 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 05/11/2017

Dear Missy,

Thank you reviewing your experience.  We care about each and every customer!  Our company was built on simple principles:  treat everyone with honesty, fairness and respect.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Michael C. on 05/09/2017
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Michael said they are quick, friendly and very knowledgeable.
Vehicle: Honda Civic
Category: Service
Service Date: 04/27/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/11/2017

Dear Michael,

Thank you for reviewing your experience.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
GEORGE R. W. on 05/04/2017
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"Their service is the best."
Took my wife Lexus in for a oil change. Was in and out under a hour.
Vehicle: Lexus RX 350
Service Date: 05/03/2017
Review Created: 05/04/2017 06:45 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 05/10/2017

Dear George,

Thank you for sharing your experience and for the compliment!  We know the importance of getting a vehicle back on the road.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Lea S. on 05/03/2017
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Lea said they did a good job.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 05/02/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/08/2017

Dear Lea,

Thank you for sharing your experience.  We appreciate the recommendation and 5 star review!  Looking forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Rod K. on 05/02/2017
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Rod said this business does good work for a reasonable price. They have always done good work for him.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/05/2017

Dear Rod,

Thank you for sharing your experiences and for noting the consistency of the service.  We value our customers and strive to provide the best customer service possible.  Thank you for your ongoing business, looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Kevin K. on 05/02/2017
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Kevin said the business takes good care of him and they have good prices. He was happy with their service.
Vehicle: Ford Fusion
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/05/2017

Dear Kevin,

Thank you for sharing your experience.  As a local, small business we care about each and every customer. We want everyone to feel like part of our family when they walk in the door. Thank you for the 5 star rating and recommendation!  Looking forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
BRANDON V. on 05/01/2017
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"Quick, friendly, and reasonably priced"
Went for my first visit and was pleasantly surprised at the speed of service and friendliness of the employees. I went for an oil change and the total price was as advertised, with no hidden or extra fees tacked on at the end, and they didn't try to sell me on any other unnecessary parts or service.
Vehicle: Honda Accord
Service Date: 04/19/2017
Review Created: 05/01/2017 12:59 PM
Dyan S., Customer Relations at Mike The Mechanic responded on 05/03/2017

Dear Brandon,

Thank you for giving us the opportunity to earn your business and for sharing/reviewing it!  Our company was built on simple principles;  treat customers fairly, honestly and with respect. Thank you for the 5 star rating and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Tony K. on 04/28/2017
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Tony said everything was perfect, including the price.
Vehicle: Ford F-150
Category: Service
Service Date: 04/14/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/01/2017

Dear Tony,

Thank you for sharing your experience.  We appreciate the compliments and look forward to serving you again. 

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Mike E. on 04/28/2017
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Mike said the service is wonderful at this business, and Mike is a great guy.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/12/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 05/01/2017

Dear Mike,

Thank you for the kind words!  We appreciate the 5 star review and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Charles B. on 04/25/2017
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Charles said this business did an excellent job.
Vehicle: Ford Edge
Category: Service
Service Date: 04/17/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 04/27/2017

Dear  Charles,

Thank you for the review and recommendation.  Looking forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Keith K. on 04/24/2017
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Keith said this business did a great job. They were personable, quick and honest people. They were good to deal with. Brian and his team did a great job.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Dyan S., Customer Relations at Mike The Mechanic responded on 04/27/2017

Dear Keith,

Thank you for reviewing your experience.  We strive to provide the best customer service possible.  We appreciate your business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
VINCENT M. on 04/21/2017
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"This place is Great!"
I felt comfortable the first time I walked in to make an appointment. Brian and his team are Wonderful! I had my A/C fixed, ball joints and a few other things done. I truly think that my 04 Ranger drives better now than when I first bought it. It's a joy to drive. And having A/C again is Awesome. I will be back for anything else that may come up and I will tell everyone I can about your Wonderful service. Thank you guys so much!
Vehicle: Ford Ranger
Service Date: 04/20/2017
Review Created: 04/21/2017 05:05 PM
Dyan S., Customer Relations at Mike The Mechanic responded on 04/27/2017

Dear Vincent,

Thank you for taking time to share your experience. We truly appreciate your kind words! We make every effort to provide the best customer service possible and want you to feel like part of our family. We value the trust placed in us during the time a vehicle is under our care and understand the importance of having the vehicle back on the road. Thank you for your recommendation, looking forward to serving you again! 

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
KAYLA R. on 04/21/2017
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"Great service!"
Staff was very friendly and helpful! I will definitely return. Bryan is the best ☺
Vehicle: Ford Focus
Service Date: 04/19/2017
Review Created: 04/21/2017 08:11 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 04/21/2017

Dear Kayla,

Thank you for taking time to review your experience as well as the kind words!  We value our customers and go the distance to provide the best service possible with every encounter.  We appreciate your business and look forward to serving you again.

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
CAROLYN B. on 04/20/2017
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"Service Review"
Service is great, I am always treated in a friendly, caring, professional and knowledgeable way.
Vehicle: Honda CR-V
Service Date: 04/18/2017
Review Created: 04/20/2017 05:54 AM
Dyan S., Customer Relations at Mike The Mechanic responded on 04/20/2017

Dear Carolyn,

Thank you for sharing your experience.  Our company was built on simple principles.  We believe customers should be treated honestly, fairly and with respect.  We appreciate your ongoing business and look forward to serving you again!

Dyan Schuckers
Customer Relations
Mike The Mechanic
Kennesaw, GA
(770) 517-4133
Matt D. on 04/19/2017
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Matt said this business provided quick and friendly service.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 124 in total