Mike The Mechanic Kennesaw

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678-540-8710
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Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

272 Reviews

5 star
92%
4 star
6%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
81% Business Response
Latest Review 5 days ago

Reviews

RH
Raymond H.
Kennesaw, GA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Raymond said the employees did a good job, settled him in, and took care of him. He appreciated that they threw in an oil change.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/20/2018

Raymond,
Thank you for taking the time to write a review. We believe in giving our customers good service and we do our best to make you feel at home and comfortable when coming into the shops. Thank you for the five star rating! We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
Anonymous avatar
Verified Customer
Acworth, GA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Service
Great service as always!
Recommended
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/14/2018

Anonymous
Thank you for taking the time to write a review. We value providing our customers with great service. Thank you for the five stars. We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
KD
Katherine D.
Kennesaw, GA
Mazda B3000
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Katherine said the employees were helpful, fast and knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/13/2018

Katherine,
Thank you for taking the time to write a review. We value our customers and understand how important it is to receive knowledgeable information about you vehicle, and to have a reasonable timely service to get you and your vehicle safely back on the road.Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
BB
Benjamin B.
Georgia
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Benjamin said the business provided exceptional service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/13/2018

Benjamin,
Thank you for taking the time to write a review. We value our customers and understand how important it is to receive great service. Thank you for the five stars! We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
DP
Dinesh P.
Kennesaw, GA
Nissan Murano
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Dinesh said he had an emergency and the staff came to the house to change the battery right away.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/12/2018

Dinesh,
Thank you for taking the time to write a review. We understand that a emergency can be stressful and how important it is to get great service right away to help ease an emergency situation. We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
RO
Richard O.
Acworth, GA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Richard said the business provides excellent service and the staff are friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/12/2018

Richard,
Thank you for taking the time to write a review. We understand how important it is to have excellent and friendly service. 
Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
RC
Reid C.
Acworth, GA
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Reid said the staff was up-front, honest, did exactly what he wanted, and was incredibly easy to deal with.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 06/12/2018

Reid,

Thank you for taking the time to write a review. We understand how important it is to get honest service, and have a good easy experience.Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
TG
Tonia G.
Acworth, GA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Tonia said the service was great. The work was completed fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner. We look forward to seeing you again soon!
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
SB
Stephen B.
Kennesaw, GA
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Stephen said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
SC
Silvia C.
Kennesaw, GA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Silvia said the staff were good and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Silvia,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price. We lok forward to seeing you again!
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Silvia,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price. We look forward to seeing you again!
Thank you for the five star rating!

 

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
RD
Riley D.
Brunswick, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Riley said the business was quick, efficient and their prices were affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Riley,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service in a timely manner and at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
IM
Ian M.
Kennesaw, GA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ian said the staff provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/23/2018

Ian,
Thank you for taking the time to write a review. MTM understands how important it is to receive great service at a good price.
Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
RW
Robert W.
Acworth, GA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Robert said he was in and out fast. The price was reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/14/2018

Robert,

Thank you for taking the time to write a review. We understand how important it is to have service in timely manner and at a good price. Thank you for the five stars! We look forward to seeing you again!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
JB
Joyce B.
Marietta, GA
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Joyce said her vehicle seems to be fixed. She knows the work the staff provided from a previous visit, and that is why she came back to them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Joyce,Thank you for taking the time to write a review. At MTM we truely value and appreciate all our loyal customers. Thank you for the five star rating! We look forward to seeing you again!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710

BS
Brian S.
Kennesaw, GA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Brian's son. He said the staff did a great job with the service, he was really happy with their work. The price of the service was good. He called the business 10 times with questions because he was curious, and the staff answered all of them without getting annoyed.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Brian,Thank you for taking the time to write a review. We understand the importance of having great service at a great price also. MTM is more than happy to answer any and all questions so you understand and feel comfortable and happy with the service and work provided. Thank you for the five star rating!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710

Margie B., HR from Mike The Mechanic Kennesaw responded on 05/11/2018

Brian,Thank you for taking the time to write a review. We understand the importance of having great service at a great price also. MTM is more than happy to answer any and all questions so you understand and feel comfortable and happy with the service and work provided. Thank you for the five star rating!Brian AddisonGeneral ManagerMike The Mechanic - Kennesaw, Inc.(678) 540-8710

HM
Hamp M.
Acworth, GA
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Hamp said the facility has a friendly atmosphere.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 05/08/2018

Hamp,

Thank you for taking the time to write a review. We appreciate and value our customers and loyalty. Thank you for the five star rating!

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
CH
CONNIE H.
Kennesaw, GA
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Customer service is GREAT!!
I have had my oil changed here a few times. Always feel confident that they will take good care of my car. My air conditioner stopped working so knew I could expect the same great service and the cost was very reasonable!!
Recommended
Margie B., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

Connie,

Thank you for taking the time to share your experience. We appreciate customers such as yourself that let others know that we are reliable and trustworthy. Thank you for your loyalty and continued business. We look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
RM
Rebecca M.
Acworth, GA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Rebecca said they did everything they promised in a timely manner and it was a good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

Rebecca,

Thank you for taking the time to share your experience. We appreciate your loyalty and business. Look forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
WF
William F.
Kennesaw, GA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
William said that from beginning to end, the staff were 100 percent great, they were knowledgeable and understanding of his issues. He was blown away by their courtesy. They were awesome and the experience was phenomenal. He will only be going to the business from now on for service, hands down, no questions asked.
Recommended
This review was collected via phone interview by Customer Research Inc.
Margie B., HR from Mike The Mechanic Kennesaw responded on 04/30/2018

William, 

Thank you for taking the time to share your experience. We value the relationships we have with our customers. Thank you for your loyalty and business. Looking forward to seeing you again.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
DW
DAVID W.
Kennesaw, GA
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
DAvid and Sharon Williamson
I love talking to Brian. he makes me feel like an old friend and comfortable with telling him what's going on with my car. He doesn't mind repeating the same thing to my husband :-) Thank you for all of your hard work in getting my car back on the road!
Recommended
Margie B., HR from Mike The Mechanic Kennesaw responded on 04/23/2018

Thank you for taking the time to share your experience. We value the relationships we have with our customers and strive to provide the best customer service possible. Thank you for your loyalty and business. We look forward to seeing you soon.

Brian Addison
General Manager
Mike The Mechanic - Kennesaw, Inc.
(678) 540-8710
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