When a customer arrives requesting an oil service, they are informed once the vehicle is pulled into the bay, the service lasts approximately 30-45 minutes. During the time we were establishing your service order, several customers came into the shop also requesting service. Checking in the other customers did take a couple of minutes, which I addressed in my apology to you once everyone was taken care of. Upon check in, you stated that your tire pressure sensor light had just come on. The tires were checked and the pressure evened out. We assured you that we would recheck the tires the next week in which you agreed to bring the vehicle back.
We do our best to have your vehicle back on the road as soon as possible, however, it can be challenging to forecast how long a wait may actually last.
Mike The Mechanic