Mike The Mechanic Towne Lake

Dear Jasper,

We're pleased you took the time to share your positive feedback and 5 star review - we love to hear it!

Thank you for  your business, we appreciate it very much!

Kindest Regards, 

Ms. Hastings, 

We understand how frustrating and financially inconvenient car trouble can be at times. 

An estimate is basically a ‘guesstimate’ based on what a job MAY cost. Often it is supplied either before you know all the details of a particular piece of work (such as during an initial call from a prospective new customer) or during the diagnosis.

Estimates are your first thoughts on costs and can change drastically when you get further information, when unexpected complications crop up during the work or the scope of what you have been asked to do increases.

Key point: An estimate is an informal idea of price based on limited information. Consider it a starting point in terms of costs, which can go up (or down). Estimates CANNOT be used as a legal standpoint for price. 

Here at MTM we do not offer quotes to customers, we only offer estimates. There is no way to tell what a job will cost until we get the vehicle up in the air and taken apart. Also, it would not include hazardous materials, shop supplies, environmental fees, and / or sales tax. 

I hope this clarifies a little more in detail for you and hope that we haven't lost your business. 

If there is anything we can do for you, please give us a call here at the office or stop by at your convenience. 

Kindest Regards, 

Sydney, 

Thank you so much for your positive feedback and 5 star review - we love to hear it!

We appreciate your business very much!

Kindest Regards, 

Megan Jackson

Mr. Wilson, 

Thanks for being a loyal patron of Mike the Mechanic!

Customer service is a PASSION for us!

Sincerely,

Megan Jackson
Account Manager

Mike The Mechanic - Corporate

Dear Jeremy, 

 Thanks for the recommendation! 

There are a lot of ways our car can tell us that something is wrong. But there is only one way to fix the problem with quality work and honest service

Thank you for  your business, we appreciate it very much!

We are so glad you had such a pleasant experience! We love hearing our customers feedback. Thanks for being with Mike The Mechanic family! We look forward to seeing you for your next auto need!

We are so glad you trust us with your vehicle! We love hearing our customers feedback. Thanks for being with Mike The Mechanic family! We look forward to seeing you for your next auto need!

Hi Liz!

Thank you for taking the time to write a review. We are happy that you had a positive experience with us. We look forward to seeing you again!

Thank you for your recommendation Karen! We really appreciate your business and hope to see you again!

Tom,

Thank you for taking the time to write a review.We understand how important it is to have great people working on your vehicle for you! Thank you for the five star rating! Hope to see you again!

Lyn,

Thank you so much for taking the time to write a review with such kind words.We understand how important it is to have great people working on your vehicle for you! Thank you for the five star rating!Hope to see you again!

Ms. Brown,

I apologize that you left our Towne Lake location feeling unsure. We like for all of our customers to leave satisfied and happy! I spoke with the Manager at the Towne Lake location, and he informed me that a discount was indeed given, for an hour of work, rather than the hour and a half it took to repair your vehicle. If you bring your own parts in, we are limited to the discount that we are able to give, as we are only charging for labor. However, he was in fact able to discount you on the labor charge. I would love to speak with you further, if you would like to give me a call! Thank you for your continued business with Mike The Mechanic, and we look forward to your next visit!

Thank you Rick for taking the time to give us a 5 star review. We are glad we could be of service to you and make you happy! We hope to see you again! 

Brandon,

I'm so glad you had such a pleasant experience! We love hearing our customers feedback. Thanks for joining the Mike The Mechanic family! We look forward to seeing you for your next auto need!