Monte And Sons Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

338 Reviews

99% Would Recommend
Latest Review 13 days ago
Desiree T. on 08/05/2016
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Desiree said this facility is always great and very attentive. They explain everything that's going on with the service and they communicate with her when finished.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/22/2016
Review Created: 08/05/2016
This review was collected via phone interview by Customer Research Inc.
Lyn T. on 08/04/2016
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Lyn said they are fantastic.
Vehicle: Lexus RX 350
Category: Service
Service Date: 07/21/2016
Review Created: 08/04/2016
This review was collected via phone interview by Customer Research Inc.
Samuel H. on 08/04/2016
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Samuel said he has been a customer of this business for quite a few years. He recommends the service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 07/27/2016
Review Created: 08/04/2016
This review was collected via phone interview by Customer Research Inc.
WESLEY B. on 08/01/2016
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"The very best"
I have been using Monte & Sons for almost 40 years for both foreign and domestic cars. That should say it all. Honesty, integrity, high quality workmanship. Depth of experience and a wealth of knowledge that exceeds anything a dealer may offer.
Example:
Dealer says my ABS computer has died: repair cost $649. This is what the dealers diagnostic computer says.
Montes says my brake lines are old (they are). Brake lines replaced, system flushed for $280. 4 years later my ABS still works great.
40 years of trust and reliability that has never had any reason to waiver.
Vehicle: Dodge Grand Caravan
Service Date: 07/06/2016
Review Created: 08/01/2016 06:28 AM
Kevin B. on 07/23/2016
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Kevin said this business completed the service when they said they would, and their prices are great.
Vehicle: Ford Focus
Category: Service
Service Date: 07/19/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
BRIDGET D. on 07/22/2016
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"Fair and Friendly"
They are always fair and honest with the work they do and their pricing. They're also very personable and friendly. I really love these guys!
Vehicle: Nissan Cube
Service Date: 07/19/2016
Review Created: 07/22/2016 04:42 PM
Ruth A. on 07/19/2016
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Ruth said she would recommend this business to others.
Vehicle: Honda Accord
Category: Service
Service Date: 07/15/2016
Review Created: 07/19/2016
This review was collected via phone interview by Customer Research Inc.
Colin C. on 07/18/2016
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Colin said this past visit was abnormal. The communication was really bad, but the service was fine. He said the communication was really poor. They had his vehicle for a month and he had very little knowledge of when they would get his vehicle back. They did not keep him updated through the process. He was told they said they would call him after they spoke to another business. His impression was that they would call that afternoon. Instead they called, 2 to 3 days after. He stated he is hoping this is a 1 time occurrence and that this will not become a regular occurrence. They have always been respectful and personable.
Vehicle: Mazda 3
Category: Service
Service Date: 07/13/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
EVALINA J. on 07/15/2016
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"Car Service Back brakes replaced"
Great customer service
Vehicle: Toyota Camry
Service Date: 07/11/2016
Review Created: 07/15/2016 06:45 AM
Derrick D. on 07/15/2016
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Derrick said the business is consistent. They do quality work and the prices are comparable to others.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/13/2016
Review Created: 07/15/2016
This review was collected via phone interview by Customer Research Inc.
Nadine W. on 07/15/2016
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Nadine said this business has always been personable and professional. They are always looking for the best price for their customers.
Vehicle: Honda Civic
Category: Service
Service Date: 07/08/2016
Review Created: 07/15/2016
This review was collected via phone interview by Customer Research Inc.
Jane T. on 07/11/2016
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Jane said they are the best.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 07/07/2016
Review Created: 07/11/2016
This review was collected via phone interview by Customer Research Inc.
Lauren S. on 07/11/2016
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Lauren said the staff a the business are the nicest people. They keep her posted on the service and explain everything to her, she has been well taken care of by them.
Vehicle: Honda Civic
Category: Service
Service Date: 07/06/2016
Review Created: 07/11/2016
This review was collected via phone interview by Customer Research Inc.
Randolph C. on 07/07/2016
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Randolph said he generally had a good experience with this business and the problem was fixed. It took them a couple of days for them to fix the problem when he was hoping it would only take a day.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/01/2016
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
Amanda D. on 07/07/2016
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Amanda said the business is really nice, and helpful They did not try to overcharge her.
Vehicle: Scion tC
Category: Service
Service Date: 07/01/2016
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
Jon E. on 07/07/2016
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Jon said this business provides good customer service, their prices are fair, and they're honest.
Vehicle: Toyota Matrix
Category: Service
Service Date: 07/01/2016
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
PATRICK M. on 07/01/2016
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"Fast custom service"
Monte's bought a tire for me and had it ready the next day for mounting on the new rim I provided. I showed up in the morning and they were ready to go.
Vehicle: Volkswagen Jetta
Service Date: 06/10/2016
Review Created: 07/01/2016 10:35 AM
MARILYN W. on 07/01/2016
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"The best place for car repair"
I trust these guys to take care of my car and not make up stuff to make money off of me. They are very good at diagnosing the problem with my car and letting me know what needs to be done. They are also willing to work out a payment plan in certain situations. Great place! I will not take my car to another repair shop.
Vehicle: Scion tC
Service Date: 06/23/2016
Review Created: 07/01/2016 04:24 AM
NAFHRAH A. on 06/29/2016
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"Honest and Reliable Service"
Great place for auto check ups, maintenances. The owners are wonderful people who care about people and their vehicle.
Vehicle: Honda Accord
Service Date: 06/23/2016
Review Created: 06/29/2016 08:15 AM
Lorrance N. on 06/29/2016
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Lorrance said the business provided superior service and they did a good job with his vehicle.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 06/17/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 338 in total