ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago
Brian B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sue. She said Bruce does excellent work, and she has used him for a long time. She has recommended him to many people. He has saved her a lot of money.
Vehicle: Acura TL
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
LAUREN B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Work "
My Car Guy does great quality work and reasonable prices!
Vehicle: Honda Civic Si
Service Date: 09/13/2017
Review Created: 09/15/2017 08:14 AM
Kathy Q. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathy said the work turned out great.
Vehicle: Ford Focus
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Tobias V. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tobias said they were really nice. He found everyone to be friendly. He was offered a ride.
Vehicle: Kia Optima
Category: Service
Service Date: 08/14/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Amanda M. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amanda said the employees explained the service really well.
Vehicle: Dodge Avenger
Category: Service
Service Date: 08/08/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Diane T. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Diane said this business knows Honda vehicles and would recommend them.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
WENDEE W. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1998 Honda CRV exhaust"
Great, fast, and complete service.
Vehicle: Honda CR-V
Service Date: 08/15/2017
Review Created: 08/21/2017 05:36 AM
Richard S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said this business did a good, quick job.
Vehicle: Ford Fusion
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Michael N. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the business is creative. They search for parts for his vehicle. He appreciates how they work with him.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/16/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Benny D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Benny said this business was friendly and professional. They had fair rates. His vehicle is running perfectly.
Vehicle: Volvo 960
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Mike B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said he liked their service. They are near his home and they are excellent.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/16/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Jonathon H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathon said he has used this business before. They provided good service and they had good prices.
Vehicle: GMC Jimmy
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Becky P. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Becky said they were very personable. They made her feel as if she were in good hands. She can trust them.
Vehicle: Ford Focus
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Tomas H. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tomas said the staff was amazing. They had his vehicle ready in two days.
Vehicle: Ford Escape
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Joan K. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joan said she is very satisfied with service the business provides. The employees are polite and they fixed her vehicle on time. She did not have any problems.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/11/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Dave C. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dave said he recommends this business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
GARY K. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy "
I am very happy with the work done at "My Car Guy". I feel I can trust this business with my car. Their prices I feel are very reasonable.
Vehicle: Chrysler 200
Service Date: 07/14/2017
Review Created: 07/14/2017 08:35 PM
Richard W. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said the business was courteous, nice and very informative.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/08/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
DENISE R. on 07/10/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"AC Recharge"
Recharge was done and I'm now comfortable again in my car. My issue with this visit is that somehow the adjustment for my headlights went from automatic ( I've owned this car since 2009 and haven't touched the headlights once ) to the manual on position. When I removed the keys from the ignition I got a beeping sound but couldn't tell where it was coming from so I thought I would call them back in the morning. Parked my car and came out 2 hours later to a dead battery. I was parked at Wayne Road and Cherry Hill at the time and was in quite a panic at being that far from home and possibly having to leave my car there. Luckily I found a kind gentleman to help me.

This is really the only issue I've had with My Car Guy and would recommend them.
Vehicle: Chevrolet Tracker
Service Date: 07/05/2017
Review Created: 07/10/2017 07:24 AM
Bruce B. at My Car Guy Inc responded on 07/11/2017

Hello Denise,
        We are sorry to hear you had an issue during your last visit with us. It IS possible that we may have moved the headlamp switch during the repair to the off position. Although we cannot give you your time back, we'd still like to try to make the best of a bad situation with a free oil change at our facility.
-Jordan-

Michael O. on 07/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said this business was straight forward, efficient and they got the job done correctly.
Vehicle: RAM Pickup
Category: Service
Service Date: 06/28/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
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