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Napleton's Valley Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(5,260 Reviews)
56
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
362
Total ReScores
4.6
ReScore Average
56
Net Promoter Score ®

Business Details

About

Napleton's Valley Hyundai is conveniently located in Aurora, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Napleton's Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Napleton's Valley Hyundai is conveniently located in Aurora, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Napleton's Valley Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(630) 851-2500

Business Hours

Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
4333 Ogden Avenue Aurora, IL 60504
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(5,260 Reviews)

RP
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Rosemarie P.
Darien, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2024
0
Category: Service
Not a gullible female!
My “low tire” sensor went on for my rear passenger tire. I went to
Napleton’s Valley Service in Aurora and I was told that the tire had sidewall damage and was NOT repairable. The Service Rep told me replacing the tire would cost about $380. Since they did not have the tire I needed I asked that they just put air in to get me home and I would call when I was ready to order the tire I they said I needed.

Upon returning home I decided to get the damage verified. I was blown away when the technician at the tire repair shop came back with my keys and said the tire was repaired!
I DID NOT need a new tire . They removed a nail & screw and plugged the punctures that were NOT NEAR the sidewall.

I believe that Napleton’s Valley Hyundai assumed that as a senior, female they had an “easy mark!” Once your integrity is lost, you also lose me as a customer!!

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