National Auto Repair 4


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

52 Reviews

94% Would Recommend
Latest Review about 5 years ago

John S. on 08/22/2012
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John said he had no problem with them.
Vehicle: GMC Safari
Category: Service
Service Date: 08/20/2012
Review Created: 08/22/2012
This review was collected via phone interview by Customer Research Inc.
Frank H. on 08/21/2012
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Frank said the manager was very pleasant and knowledgeable to talk to.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/15/2012
Review Created: 08/21/2012
This review was collected via phone interview by Customer Research Inc.
Lefrance C. on 08/17/2012
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LeFrance said this business had good customer service and did a good job on repairing his vehicle.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 08/10/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Kelly S. on 08/17/2012
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Kelly said she liked this business's clear communication, their pleasant environment, and the smiles on the employees' faces.
Vehicle: Honda Accord
Category: Service
Service Date: 08/14/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Donye W. on 08/13/2012
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Donye said she had to leave her vehicle out in the heat because the inside portion of the business was closed.
Vehicle: Toyota Yaris
Category: Service
Service Date: 08/08/2012
Review Created: 08/13/2012
This review was collected via phone interview by Customer Research Inc.
Ralph L. on 08/10/2012
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Ralph said this business treats him good and they explain everything to him.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 07/31/2012
Review Created: 08/10/2012
This review was collected via phone interview by Customer Research Inc.
Greg M. on 08/08/2012
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Greg said this business keeps their customers informed and they are very thorough, but they could not find the problem with his vehicle.
Vehicle: Dodge Caravan
Category: Service
Service Date: 08/03/2012
Review Created: 08/08/2012
This review was collected via phone interview by Customer Research Inc.
Simon M. on 07/30/2012
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Simon said they quoted a price and they were going to charge him different for the labor. He said when he got his itemized bill, he was charged more for the labor but it remained the same total that he was quoted before. They are honest and he will be back to do business with them again.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 07/24/2012
Review Created: 07/30/2012
This review was collected via phone interview by Customer Research Inc.
Tom S. on 07/28/2012
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Tom stated that he thought that Kirk was honest and genuinely cares about the customers.
Vehicle: Saturn SL1
Category: Service
Service Date: 07/07/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Tina L. on 07/28/2012
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Tina said the business had great service.
Vehicle: Subaru Forester
Category: Service
Service Date: 07/13/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Deandre C. on 07/28/2012
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Deandre said he was satisfied with his experience.
Vehicle: Mercedes-Benz CLK320
Category: Service
Service Date: 07/18/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Robert D. on 07/28/2012
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Robert said he was satisfied with his overall service experience.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/24/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Zulema I. on 07/07/2012
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Zulema said the business had good service.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 06/30/2012
Review Created: 07/07/2012
This review was collected via phone interview by Customer Research Inc.
Dhomana H. on 06/22/2012
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Dhomana said the customer service wasn't there. As a result, she wouldn't recommend the business for service.
Vehicle: Dodge Magnum
Category: Service
Service Date: 06/20/2012
Review Created: 06/22/2012
This review was collected via phone interview by Customer Research Inc.
Chanelle C. on 06/16/2012
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Spoke with Darius. He said the customer service here is great and they are very friendly.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/08/2012
Review Created: 06/16/2012
This review was collected via phone interview by Customer Research Inc.
Keith P. on 06/12/2012
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"Fantastic work"
I have taken my car to other places, but never felt comfortable until coming to national auto. the manager.kirk, is very helpful and honest, and they charge less than anywhere else i've gone. i recommend this place to anyone looking for a fair and honest repair shop
Service Date: 06/10/2012
Review Created: 06/12/2012 04:35 PM
Tom S. on 06/12/2012
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Tom said his service advisor, Kirk is very responsive and he takes cares of all his customers. He said Kirk is very honest and trustworthy. He will definitely be coming back soon.
Vehicle: Saturn SL1
Category: Service
Service Date: 06/09/2012
Review Created: 06/12/2012
This review was collected via phone interview by Customer Research Inc.
Jane J. on 06/06/2012
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Jane stated she was happy with everything and this business was helpful.
Vehicle: Nissan Frontier
Category: Service
Service Date: 06/04/2012
Review Created: 06/06/2012
This review was collected via phone interview by Customer Research Inc.
Ralph L. on 06/06/2012
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Ralph said the last time he had his oil changed at this business it was spotting on his driveway the next day. He said he kind of complained about what happened to the representative on this occasion. He said the representative put a mat on his floor and that he was polite. He said he will return when his vehicle needs another oil change.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/04/2012
Review Created: 06/06/2012
This review was collected via phone interview by Customer Research Inc.
Levaai W. on 06/06/2012
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Spoke with Patricia. She said the vehicle is working.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/30/2012
Review Created: 06/06/2012
This review was collected via phone interview by Customer Research Inc.
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