Northland Chevrolet


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

770 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
Latest Review 15 minutes ago
NANCY B. on 04/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fuel line "
I've had bad experiences with other places so it is hard for me to trust mechanics. I am satisfied.
Vehicle: CHEVROLET COBALT
Category: Service
Service Date: 04/28/2017
Review Created: 04/29/2017 02:32 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/29/2017

Nancy,
Thank you for trusting us and giving us the opportunity to help with your service needs.

We know car repair and maintenance can be frustrating and can leave customers nervous.

We look forward to working with you in the future!

Thanks for the review!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com

RUTH H. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First class "
The friendly staff helped with fitting me in last min before a big trip! Thank you, Northland!
Vehicle: CHEVROLET SILVERADO 1500
Category: Service
Service Date: 04/27/2017
Review Created: 04/28/2017 02:21 PM
JEFFERY M. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly helpful staff"
My all around experience was great!!!
Vehicle: CHEVROLET EQUINOX
Category: Sales
Sales Date: 04/20/2017
Review Created: 04/27/2017 07:33 AM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/27/2017

Awesome! Glad we were here to help you out! :)

Have a great weekend!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
JACLYN S. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: CHEVROLET EQUINOX
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017 04:45 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/24/2017

Thanks for the 5 Star Review!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
WILLIAM C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5"
5
Vehicle: CHEVROLET SILVERADO 1500
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017 10:25 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/22/2017

Thanks, William :)

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
BRANDON M. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very good service and fast as well. Everyone was really nice too
Vehicle: CHEVROLET TRAX
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017 03:34 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/22/2017

Awesome! Glad to hear :)

Thanks for the 5 Star Review!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
AMY D. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Tom O'Neill was awesome to work with. He made me feel comfortable and relaxed. He went over every detail of the vehicle. Northland Chevrolet is definitely the best car buying experience!
Vehicle: GMC TERRAIN
Category: Sales
Sales Date: 04/10/2017
Review Created: 04/20/2017 09:01 AM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/20/2017

Wonderful!
Thanks for sharing, Amy!
It was a pleasure working with you!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
TIMOTHY S. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Great mechanics!"
A great place to buy a car with an exceptional service department!
Vehicle: CHEVROLET MALIBU
Category: Service
Service Date: 04/12/2017
Review Created: 04/13/2017 04:15 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/14/2017

Thank you, Timothy!

We appreciate your feedback and the 5 Star Review!! :)

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
JONATHAN W. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I brought my truck in for a new wiring harness on my tail light. I was allotted one hour. Last second I asked Vicky if I could throw an oil change on. They were able to get my truck work and oil change done before that hour was up.
Vehicle: CHEVROLET SILVERADO 1500
Category: Service
Service Date: 04/10/2017
Review Created: 04/13/2017 11:57 AM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/13/2017

Hi Jonathan!

Yay! So glad the schedule had a little wiggle room :)

Glad we could help!

Thanks for the great review!!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
DAVE W. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, quick turn around"
Great job, fast and friendly.
Vehicle: CHEVROLET COLORADO
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017 03:30 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/13/2017

Hi Dave!
Thanks for the 5 Star Review!

See you next time!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
Tim H. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the employees treated him very well.
Category: Service
Service Date: 04/05/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/15/2017

Thanks for the great review, Tim!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
Jean L. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bob. He said when he went to the business, he did not have an appointment and they took him in and provided good service.
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/15/2017

Jean and Bob! Glad we could help!
Of course, we'll do anything we can to help you out same day!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
JOHN F. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Low pressure"
Very friendly staff. I had a low pressure buying experience with Tom.
Vehicle: CHEVROLET SILVERADO 1500
Category: Sales
Sales Date: 03/28/2017
Review Created: 04/08/2017 05:20 AM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/08/2017

Morning, John!
Thanks so much for the feedback and the 5 Star Review!

Enjoy the beautiful weather today!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
MATTHEW F. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good deal good service"
I received excellent service from Adam. He was thoughtful, listened to my interests, and regularly went out of his way to make the experience smooth and seamless. Best car buying experience I have ever had.
Vehicle: CHEVROLET SILVERADO 2500HD
Category: Sales
Sales Date: 04/03/2017
Review Created: 04/07/2017 11:38 AM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/08/2017

Thank you, Matthew!

We appreciate your review and love hearing about good experiences!

Have a great weekend!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
Mike J. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said this has been a great facility to visit but he will be moving in 2 months. Hopefully, he'll find another good place to go to.
Category: Service
Service Date: 04/03/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/15/2017

Sorry to hear you'll be moving away from us, Mike!
Its been a pleasure working with you!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
JONATHAN P. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What a pleasure it was to purchase my vehicle."
I cant say enough great things about the staff and vehicle I purchased from Northland Chevrolet. These people went above and beyond every expectation. SALES, SERVICE, RECON are all TOP NOTCH! I've purchased 2 vehicles in the last 2 years. THANK YOU NORTHLAND CHEVROLET!
Vehicle: CADILLAC XTS
Category: Sales
Sales Date: 03/31/2017
Review Created: 04/05/2017 07:25 AM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/05/2017

Thank you so much for the kind words!

Pleasure helping you find a vehicle that will work out well for the whole family!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
Michele B. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michele said everything with this business went well.
Category: Service
Service Date: 03/31/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/08/2017

Thanks, Michele! We appreciate the feedback and the 5 Star Review! :)

Have a great weekend!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
ANNE C. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spectacular!!!"
I cannot express my gratitude enough, for the spectacular sales and service and kindness that I received. First and foremost, Northland Chevrolet has chosen their staff well. It starts at the friendly greeting at the door with a sincere smile, before the purchase. The sales person Adam Radosevich is very professional and knowledgeable in his field. He is very thorough and was determined to give me the best price and the frosting on the cake was delivery as promised. I felt very comfortable with Adam and trusted him with any ideas, questions or suggestions that was brought to the table. Adam was beyond impressive. I was treated like family. The Northland Chevrolet staff were excited and appreciative of my purchase. Northland Chevrolet you win!! Refreshing to have a dealership that cares about people. I am a loyal customer and plan on making it my mission to spread the word.
Thank you again, I will not forget the great experience.
Anne
Vehicle: CHEVROLET CORVETTE
Category: Sales
Sales Date: 03/31/2017
Review Created: 04/04/2017 05:55 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/05/2017

Thank you SO much, Anne!

It was so much fun working with you and helping you find the perfect car! :) Great choice!!

Looking forward to working with you and your referrals in the future!!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
VERNON S. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of staff."
Purchasing a new car was an extremely positive experience. The entire sales team was pleasant and I sensed a desire to be helpful.
Vehicle: CHEVROLET EQUINOX
Category: Sales
Sales Date: 03/31/2017
Review Created: 04/04/2017 05:26 PM
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/05/2017

Hi Vernon!

Pleased to hear about your experience! We want everyone to feel that way!

Thank you so much for taking the time to fill out an online review!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
Dan E. on 04/04/2017
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Dan said the business got him in and they got it done right away.
Category: Service
Service Date: 03/31/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Ruth H., Business Development Center Manager at Northland Chevrolet responded on 04/08/2017

Hi Dan!
Glad to hear we were able to help you out right away!

Enjoy the beautiful weekend!

Ruth Heitke
BDC Manager
Northland Chevrolet
715.392.5111

www.northlandchevrolet.com
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