ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Christopher W. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"..."
...
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/24/2017 05:28 PM
Theodore W. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees and service"
Great service and polite employees.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 11:20 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/18/2017

Thank you for letting us know about your service experience.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Patricia F. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and recall. Fast and friendly people."
Fast and friendly people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 06:42 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/17/2017

Thank you for taking time yo let  us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Jeffrey R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my car"
Good job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 01:03 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/15/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Judith L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly people and atmosphere"
Maintenance was done in a timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 01:02 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/15/2017

Thank you Judith for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Donald S. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and accurate"
Nice place, nice people but need something to do while you waiting. Coffee Donuts Bagels internet would be welcome.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 05:01 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/12/2017

Thank you Don for letting us know how your service experience was.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Michelle J. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's great to find a business that is staffed with polite people who do what they say........."
both thumbs up as of this date!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/09/2017 05:27 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/10/2017

Thank you for letting us know how we are doing.   We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 09/07/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"I was not in for service"
Your request for a review does not match date.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/07/2017 07:18 AM
Jan S., Service Manager at Norwalk Hyundai responded on 09/07/2017

I have looked into this and found it was the 23 of August.  Sorry for the mistake.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
James M. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The maintenance staff and use of rental car."
I would highly recommend Norwalk HYUNDAI
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 01:43 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/05/2017

Thank you James for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/04/2017 04:59 PM
Jan S., Service Manager at Norwalk Hyundai responded on 09/05/2017

Thank you for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Bonnie K. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Fast and painless.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/26/2017 07:42 AM
Jan S., Service Manager at Norwalk Hyundai responded on 08/27/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
DONALD E. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, very efficient "
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/24/2017 04:53 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/25/2017

Thank you Don for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 08/24/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service call "
Seemed as if there were a few hidden fees..... $80+ to diagnose what a problem was concerning a window not being able to fully go down. Hourly charge for labor was not given, and then a shop fee at the end of $16 for what???????? On the positive side, they were prompt in taking the car in and were accurate in estimating the duration of how long the repair would take.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 03:54 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/25/2017

Thank you for letting us know about your experience.  We appreciate your business! 

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Maureen S. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jan "
If it not for Jan and her Staff I would not take my car to be serviced at Norwalk Hundai.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/24/2017 10:55 AM
Jan S., Service Manager at Norwalk Hyundai responded on 08/24/2017

Thank you Maureen. We appreciate  your business . 

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Eileen H. on 08/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people "
Fast and convenient
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/21/2017
Service Type: Repair
Review Created: 08/23/2017 05:44 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/23/2017

Thank you for letting us know about your experience. We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome work"
All do as they say and the work is done with perfection
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/22/2017 10:37 AM
Jan S., Service Manager at Norwalk Hyundai responded on 08/22/2017

Thank you for letting us know how we are doing. We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Stephanie C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
I have always brought my Elantra here for routine maintenance, and I always will! The staff members are always super friendly and professional. I have never had to wait long and the mechanics always take great care of my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 05:43 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/22/2017

Thank you Stephanie for taking the time to let us know how we are doing.  We appreciate your business 

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Julianne P. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service mgr is friendly, considerate, & knowledgeable
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 01:52 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/21/2017

Thank you Julianne.  We appreciate you taking the time to complete the survey and let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"pricey but good"
Some services are overpriced but overall a good experience.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/20/2017 01:13 PM
Jan S., Service Manager at Norwalk Hyundai responded on 08/21/2017

Thank you for taking the time to let us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always have a great experience at Baumann. People are welcoming and friendly and you feel taken care of.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 07:19 AM
Jan S., Service Manager at Norwalk Hyundai responded on 08/21/2017

Thank you for letting us know how we are doing.  We appreciate your business!!

Jan Schlachter
Service Manager
Norwalk Hyundai
419-668-3300
jschlachter@baumannautogroup.com
Displaying Review 1 - 20 of 195 in total