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SureCritic / Hyundai Dealer / Ourisman Hyundai of Bowie
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Ourisman Hyundai of Bowie

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,345 Reviews)
49
Write a Review
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Score Details

5 stars
68%
4 stars
14%
3 stars
7%
2 stars
4%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
457
Total ReScores™
4.8
ReScore™ Average
49
Net Promoter Score ®

Business Details

About

Ourisman Hyundai of Bowie is conveniently located in Bowie, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Ourisman Hyundai of Bowie's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us today to set up an Ourisman Hyundai of Bowie is conveniently located in Bowie, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Ourisman Hyundai of Bowie's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us today to set up an appointment. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(866) 675-5339
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
2404 Crain Highway Bowie, MD 20716
Get Directions
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,345 Reviews)
Write a Review
Recent Reviews
Verified Customer
Bowie, MD
2012 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
4
Category: Service
Awful communication
The vehicle problem was a signification issue caused by a recall service issue. The timeframe to fix the problem was four and a half months, which was outside of the service departments control; however communication about the problem was very poor, as was coordination to get a rental car. I’m not sure if I’ll respond to the next recall notice!
RICHARD B S., SERVICE DIRECTOR from Ourisman Hyundai of Bowie responded on 04/05/2022 10:30 AM

We will contact you soon to address the concerns that resulted in the low score

Brian Smith Service Director 301-249-4227 Brian.Smith@Ourismanautomotive.com
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