Stavros Auto Services


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

505 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 4 days ago
Review for Stavros Auto Services
James B. on 05/19/2015
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
James said he called ahead to schedule his oil change because he was in a hurry and the guy over the phone said they would work on his vehicle by 11:00 am but they did not get to his vehicle until a 12:15 pm. He did not leave until around 1:00 pm. He would not recommend them to others because of his experience.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/16/2015
Review Created: 05/19/2015
This review was collected via phone interview by Customer Research Inc.
Matt at Stavros Auto Services responded on 05/21/2015

Thank you for participating in last weekends big event. Our normal service times are about an hour with an 11:30 appointment your vehicle should have been completed by 12:30 not 12:45. With the overwhelming response of people taking advantage of $14.95 oil changes times were a little longer. Thank you for understanding that during special events like this when cars ar lined up down the street things take a little longer.