Paul Campanella's Auto & Tire Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

600 Reviews

98% Would Recommend
91% Business Response
Latest Review about 2 hours ago
JOHN G. on 09/23/2017
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"Great service done in a timely manner!"
The owner and staff are always very friendly. My car was in for a 90,000 mile check-up. The car was carefully examined. Then I got a call telling me what things needed to be fixed and told the cost. I agreed and received a call 2 hours later telling me the car was ready. Having my car serviced at Campanella's is always a positive experience!
Vehicle: Chrysler Town & Country
Service Date: 09/22/2017
Review Created: 09/23/2017 04:53 AM
MICHAEL R. on 09/22/2017
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"Well done and on time"
Reliable as always
Vehicle: Lexus ES 350
Service Date: 09/21/2017
Review Created: 09/22/2017 03:41 AM
SUSAN M. on 09/19/2017
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"Always the best customer service!"
They are able to fit you in to the schedule without delay. They not only recommend future care needed but give honest answers as to the importance of when it gets fixed so you can plan accordingly. If I didn't have a manufacturer bumper to bumper warranty, they would be the only mechanics I would use!
Vehicle: Jeep Patriot
Service Date: 09/18/2017
Review Created: 09/19/2017 06:44 AM
Lyn D. on 09/19/2017
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Lyn said the staff treated her well and they were on time. They gave good service.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Bryan W. on 09/18/2017
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Bryan said this business was quick and honest. The staff worked with him on pricing.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Alexander S. on 09/15/2017
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Alexander said this business is easy and friendly.
Vehicle: Jaguar
Category: Service
Service Date: 09/07/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/19/2017

Thanks for stopping in Alexander, we hope to see you again for future services!

David P. on 09/15/2017
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Spoke with Kathryn. She said the business provided great service. She was not overcharged and the customer service was very friendly.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 09/07/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/19/2017

Thank you David and Kathryn, it was wonderful working with both of you! We look forward to your next visit!

JAMES B. on 09/13/2017
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"Quality of people. Accommodation of customer needs. "
Could not be better.
Vehicle: Subaru Outback
Service Date: 09/12/2017
Review Created: 09/13/2017 07:22 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/19/2017

Thank you James, we so appreciate your continued business! Have a great day!

T.J. R. on 09/13/2017
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T.J. said the staff are very helpful and their service is wonderful. He didn't have to wait too long.
Vehicle: Nissan Maxima
Category: Service
Service Date: 09/08/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/19/2017

Thank you TJ, we hope you got home safely!

Phil B. on 09/11/2017
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Phil said the initial contact with this business was with his wife and it did not go well. Afterwards Mr.Campanella came to them and took care of the issues himself. He was very satisfied with the result.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
JACK C. on 09/09/2017
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"Courtesy and knowledge"
Great experience
Vehicle: Jeep Wrangler
Service Date: 09/08/2017
Review Created: 09/09/2017 03:35 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/09/2017

Thanks Jack for bringing in the Jeep! Hope you have a nice relaxing weekend!

JOE C. on 09/09/2017
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"Great care!"
The staff at Campanella's is friendly, helpful and professional on the phone and in person. They thoroughly explain the service needed and the work is excellent.
Vehicle: Honda Pilot
Service Date: 09/08/2017
Review Created: 09/09/2017 03:22 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/09/2017

Thank you Joe, we are so thrilled you had an enjoyable experience with us! We look forward to your next visit, hope you have a wonderful weekend!

JOHNATHAN R. on 09/07/2017
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"Take you immediately, fix the problem and have you on your way, all with a smile."
Matthew found bolt missing on undercarriage! Very pleasant to work with!
Vehicle: Audi TT
Service Date: 09/06/2017
Review Created: 09/07/2017 05:50 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/09/2017

Thank you Dr. Rubin, we always enjoy your visits and happy you continue to let us keep your vehicle running! Have a wonderful weekend!

GEORGE M. on 09/02/2017
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"Excellent service!"
Knowledgeable, informative; reasonable prices! Amazing service! Above all; explains what is necessary immediately and what they troubleshoot as a possible issue to budget for!!!
Vehicle: HUMMER H3
Service Date: 08/31/2017
Review Created: 09/02/2017 06:41 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/09/2017

Thank you for the review George and fantastic compliments! We appreciate you recognizing our hard efforts to make every visit an enjoyable one for you. Thanks again and have a wonderful weekend!

JOHN M. on 09/01/2017
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"Always great work!"
Every time I take one of my four vehicles to Paul's, they always do great work. This time it was a simple oil change, which they did flawlessly, but where they shined was how they were able to meet my schedule. I was having a very busy day, filled with teleconference calls, and I only had 30 minutes in the morning to drop off, then needed to pick up at 1 PM. I was concerned that getting a ride from them may be challenging, but they proved me wrong. Not only did they get me to the office ahead of schedule, they picked me up exactly on time and had me driving home within minutes. This attention to detail and personalize service is why I will return to Paul's team again and again. Thank you Matthew, Caroline and Bruce for keeping my fleet running smoothly!
Vehicle: Toyota 4Runner
Service Date: 08/31/2017
Review Created: 09/01/2017 03:40 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/09/2017

Thanks John, what a nice review! We appreciate your continued business and value your opinion. The best compliment is sharing your great experience with others. Thanks again and have a wonderful weekend!

CAROLANNE L. on 08/29/2017
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"Knowledge and profishinism "
On point!
Vehicle: Lexus SC 430
Service Date: 08/28/2017
Review Created: 08/29/2017 05:55 PM
RYAN H. on 08/28/2017
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"Excellent service, excellent communication"
I've always been impressed with the high level of service provided at Paul Campanella's. I always trust them with my car and they consistently meet my expectations for quality. Highly recommended!
Vehicle: Kia Soul
Service Date: 08/25/2017
Review Created: 08/28/2017 06:30 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 08/29/2017

Thanks Ryan, we so appreciate your continued business and look forward to your next visit!

ED W. on 08/24/2017
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"Smooth"
My car is always in good and trustworthy hands at Paul Campanella's Auto and Tire Center. I wouldn't take it anywhere else.
Vehicle: Volkswagen Passat Sedan
Service Date: 08/23/2017
Review Created: 08/24/2017 05:48 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 08/24/2017

Thanks for the kind words Ed, happy to continue to take care of you and your vehicle for years to come!

KEN V. on 08/23/2017
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"personal service"
took me on short notice. Thorough as always with extras
Vehicle: Subaru XV Crosstrek
Service Date: 08/22/2017
Review Created: 08/23/2017 10:50 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 08/24/2017

Thanks for the repeat business Ken, happy we could help you in a pinch!

Michael K. on 08/20/2017
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Michael said it was good, nice, friendly service.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 08/15/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 09/12/2017

Thank you for choosing us Michael, enjoy your new ride!

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