Paul Campanella's Auto & Tire Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

496 Reviews

98% Would Recommend
91% Business Response
Latest Review 3 days ago
DONALD S. on 02/18/2017
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"Superior Service!"
Great staff, great service!
Vehicle: Pontiac Grand Prix
Service Date: 02/04/2017
Review Created: 02/18/2017 02:04 PM
Mike D. on 02/18/2017
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Mike said he likes that the door of his vehicle is working. This business took care of him right away. He didn't have to wait a long time and it was really great. If he ever has a difficult time with his vehicle, he takes it to Paul.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/16/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
MALCOLM M. on 02/16/2017
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"Malcolm McDuffee"
Had to have the EV filter replaced since my engine light was on. The engine didn't seem to be affected, but I have gone too far in other cars with the light on and didn't react soon enough, so I had Campanella's replaced the charcoal filter. And then the engine light went on again after a few miles. A valve had charcoal in it and didn't open and close properly. Now we are doing well. We are headed for 254000 miles and all is well. My only complaint would be that too many people use Campanella's and it takes a while to get the diagnosis, both times late afternoon. Repair was done the next day.
Vehicle: Toyota Matrix
Service Date: 01/25/2017
Review Created: 02/16/2017 08:42 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/16/2017

Even though your visits have been frequent Mr. McDuffee, we always enjoy seeing you! We do our very best to get you in and out as quick as possible! Thank you for your continued business.

CATHERINE G. on 02/16/2017
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"Friendly staff providing excellent and efficient service!"
I always feel very well looked after at PCATC! Thank you!!
Vehicle: Acura MDX
Service Date: 02/15/2017
Review Created: 02/16/2017 06:18 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/16/2017

Thanks Catherine, it is always such a delight to see you!

RACHELLE J. on 02/14/2017
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"Experts that listen, care and execute great service"
Stupendous
Vehicle: Toyota 4Runner
Service Date: 02/10/2017
Review Created: 02/14/2017 04:43 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/14/2017

Thanks Rachelle, we so appreciate your continued business!

KIMBERLY C. on 02/14/2017
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"Brakes and Oil Change"
The staff here were the friendliest people. Explained everything that they found, both positive and negative. Quick work and great price!
Vehicle: Jeep Patriot
Service Date: 02/10/2017
Review Created: 02/14/2017 04:05 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/14/2017

Thanks Kimberly, we are so pleased you enjoyed your experience with us!

BROADCASTING D. on 02/08/2017
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"Good, quick work"
The license plate light assembly needed to be replaced we the car could be inspected. The work was done in 45 minutes and we passed inspection with flying colors.
Vehicle: Ford Escape
Service Date: 01/26/2017
Review Created: 02/08/2017 05:42 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

So good to hear, happy we could solve the issue!

Denise M. on 02/08/2017
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Denise said this business was able to address the issue immediately. They got her vehicle serviced quickly.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 02/06/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/13/2017

Thanks for stopping in Denise, we are delighted we could get you in and out quickly!

Daniel V. on 02/06/2017
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Daniel said his wife visited this business and no one told her when her vehicle was ready. She waited for awhile with their child. He also paid $70 for an oil change but didn't notice until later on. That was an extremely high price for an oil change.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/04/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thank you for your feedback Daniel. I apologize that I called you when the vehicle was ready and wasn't aware your wife was here waiting. We do our absolute best to get vehicles in and out as quickly as possible. Again sorry for the miscommunication and we look forward to seeing you on the next visit!

Jason K. on 02/06/2017
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Jason said they were great.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 02/03/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thank you for your continued business Jason!

Tong W. on 02/03/2017
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Tong said this business was great. She thanked them for helping her with her tire.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/31/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thanks for stopping in Tong, come back for regular service anytime!

JOHN M. on 02/01/2017
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"Spot On!"
I always know I can count on Paul's team of professionals to maintain my cars in top shape. This time it was our 2003 Mini Cooper S that suddenly had a dead battery, which I diagnosed and remedied with a bit of electrolyte, but I wanted them to double check it anyway. While I was at it, I had them change the oil & filter. Following their systems check and load draw test regimen, fortunately nothing was found and both Steve and Bruce reassured me that all systems were working as expected - even the battery was healthy, but I should keep an eye on the water levels. The work was done on time and at the quoted price, providing me spot on service! Thanks Paul and team!
Vehicle: MINI Cooper
Service Date: 01/30/2017
Review Created: 02/01/2017 04:18 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thanks John, happy we could be helpful in an unfortunate situation!

Martin K. on 02/01/2017
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Martin said the service was good at the business, and they were very helpful.
Vehicle: Mercedes-Benz CLK350
Category: Service
Service Date: 01/03/2017
Review Created: 02/01/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thanks Martin, we are thrilled you had a good experience with us!

Joanna K. on 01/30/2017
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"Excellent Service, not only on domestic cars but also on my baby a mini cooper...hard to find! Thanks, Paul, Steve and Jason!!!! Your the best!!!"
"Excellent Service, not only on domestic cars but also on my baby a mini cooper...hard to find! Thanks, Paul, Steve and Jason!!!! Your the best!!!"
Courteous, knowledgeable and keep you informed before repairing. Making you fully aware of the cost, also letting you know necessary repairs and items that can be performed later should your budget not be prepared to handle a larger unexpected burden! Highly recommend, hard to find, quality workmanship that you can count on any vehicle especially on specialty cars like a mini cooper!!! Thank you Paul, Steve and Jason!!!!
Service Date: 01/27/2017
Review Created: 01/30/2017 01:38 PM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thanks Joanna, we look forward to seeing you on the next visit!

GEORGE M. on 01/30/2017
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"Excellent Service, not only on domestic cars but also on my baby a mini cooper...hard to find! Thanks, Paul, Steve and Jason!!!! Your the best!!!"
Courteous, knowledgeable and keep you informed before repairing. Making you fully aware of the cost, also letting you know necessary repairs and items that can be performed later should your budget not be prepared to handle a larger unexpected burden! Highly recommend, hard to find, quality workmanship that you can count on any vehicle especially on specialty cars like a mini cooper!!! Thank you Paul, Steve and Jason!!!!
Vehicle: MINI Cooper
Service Date: 01/24/2017
Review Created: 01/30/2017 01:34 PM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 02/08/2017

Thank you for the kind words George, we so appreciate your business and look forward to your next visit!

RICHARD B. on 01/29/2017
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"Died Battery"
Our car's battery was died when we tried ot start it one cold morning. We were able to jump it and take it to Paul's shop. They concluded that it was not repairable with a deep charge but since we bought it there and it was still under warranty, they replaced it.. Very timely response.
Vehicle: Lexus ES 300
Service Date: 01/10/2017
Review Created: 01/29/2017 10:25 AM
HAROLD B. on 01/19/2017
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"Staffing and Service."
The staff was welcoming and attentive and service very good.
Vehicle: Jaguar XJ6
Service Date: 01/17/2017
Review Created: 01/19/2017 04:51 PM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 01/20/2017

Thanks Harold, we appreciate your business!

MELONY A. on 01/17/2017
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"Friendly, reliable, trustworthy"
Bringing my car into Campanella's is always a pleasant experience; the staff are so friendly, helpful and accommodating! Communication is excellent, they handle all jobs quickly (even without an appointment), and they understand my ultimate needs and goals. Can't say enough good things!
Vehicle: Honda Civic
Service Date: 01/13/2017
Review Created: 01/17/2017 11:50 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 01/20/2017

Thank you for the kind words Melony! We appreciate your business and look forward to seeing you again soon!

MARK G. on 01/17/2017
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"Prompt professional service!"
We were so pleased that Campanella's was able to attend to our flat tire promptly. They inspected and repaired two flats in a short time and sent us on our way. We will be back!
Vehicle: Toyota Camry
Service Date: 01/14/2017
Review Created: 01/17/2017 05:27 AM
Caroline R. at Paul Campanella's Auto & Tire Center responded on 01/20/2017

Thanks Mark, happy we could be of help and look forward to seeing you again soon for service!

William M. on 01/17/2017
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William said he had no problems with the service at this business.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/16/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Caroline R. at Paul Campanella's Auto & Tire Center responded on 01/20/2017

Thanks for stopping in William!

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