Paul's Automotive Service Center


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1022 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago
Raul A. ReScore Review on 10/24/2016
ReScore
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Raul said an employee finally called and told him he found a part which would cost about $500. It was too much and was going to find it at another place for a much more affordable price.
Vehicle: Toyota Pickup
Category: Service
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Raul said he went in for an alignment. He asked an employee if he could find a part for him and the employee never called him to let him know if he found one or not.
Vehicle: Toyota Pickup
Category: Service
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Paul T. at Paul's Automotive Service Center responded on 10/20/2016

Raul....we spoke 2 days ago and I gave you a quote after finally finding someone who has a steering box for your 1989 toyota truck. You decided to go to a salvage yard and I agreed to install it.  did I miss something? 

HARRIET Z. on 05/22/2017
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"friendly and efficient"
fast and efficient
Vehicle: Toyota Camry
Service Date: 05/19/2017
Review Created: 05/22/2017 10:45 AM
Chad T. on 05/20/2017
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Chad said this business has highly, knowledgeable professionals. They take the time to explain things to him.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 05/11/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Eddie H. on 05/19/2017
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Eddie said this business provided great service and they had a great attitude.
Vehicle: Lexus ES 350
Category: Service
Service Date: 04/27/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Leonard C. on 05/19/2017
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Leonard said this business was very good. They were professional and trustworthy. The staff were really nice.
Vehicle: GMC Yukon
Category: Service
Service Date: 04/24/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth D. on 05/19/2017
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Elizabeth said the staff kept her informed of everything that was going on with her vehicle. They quickly gave her a quote. Everything was nice and smooth.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 05/11/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Sheryl D. on 05/19/2017
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Spoke with Jake. He said they did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL G. on 05/14/2017
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"Liberty service. "
Another morning well spent.well I rarely complain, I have a disability now so I made a appointment for 8am, service writer was available at 7:30 although mechanics started strolling in around 8:20 (not working).
Vehicle: Jeep Liberty
Service Date: 05/11/2017
Review Created: 05/14/2017 08:23 AM
BETTEJO H. on 05/13/2017
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"Wow - an honest mechanic"
I really felt that I was being treated fairly and honestly. A really good vibe when I walked in the door.
Vehicle: Mazda 3
Service Date: 05/11/2017
Review Created: 05/13/2017 08:36 PM
HARVEY S. on 05/11/2017
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"The Very Best"
The best in service and courtesy..Always does a great job at a fair price.
Vehicle: Hyundai Santa Fe
Service Date: 05/10/2017
Review Created: 05/11/2017 10:54 AM
KAMRAN S. on 05/10/2017
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"Amazing Service!"
Paul was very helpful, honest, and accommodating. The service was great and hands down the best deal in town. It's too bad there are not more of these types of personalities in the industry. Thank you for such incredible hospitality and efficiency.
Vehicle: Volkswagen Golf
Service Date: 05/08/2017
Review Created: 05/10/2017 09:10 AM
Jon T. on 05/09/2017
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Jon said he would recommend the business for service.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. on 05/09/2017
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Joe said the business is super nice.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 05/06/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
STEVE S. on 05/02/2017
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"Always Satisfied "
Always professional , honest , and fair !
Vehicle: Ford F-150
Service Date: 05/01/2017
Review Created: 05/02/2017 09:51 PM
JOEY R. on 04/30/2017
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"Always reliable to get the job done"
Second time I've used the shop and consider them my new mechanic. I'm very pleased with how my vehicle runs, and I feel as though that wouldn't be true if it weren't for them!
Vehicle: Chevrolet S10 Pickup
Service Date: 04/29/2017
Review Created: 04/30/2017 10:56 AM
Jim P. on 04/25/2017
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Spoke with Yvette. She said she has never been unhappy with the good service the business provides. She said the employees are trustworthy and she feels comfortable going there.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 04/24/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
JUDITH S. on 04/22/2017
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"Always great service at a fair price"
Love these guys! Honest, reliable, knowledgeable.
Vehicle: Toyota Corolla
Service Date: 04/22/2017
Review Created: 04/22/2017 09:22 PM
MARY V. on 04/22/2017
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"reliability and honesty"
We've been going to Paul's for more than twenty years. He's service all our cars and those of our daughters. His staff is professional as is he. They'll not sell you services or parts that are not needed and his prices are in keeping with other mechanics.
Vehicle: Toyota Camry
Service Date: 04/20/2017
Review Created: 04/22/2017 10:21 AM
Robert P. on 04/22/2017
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Robert said Paul is very helpful and he looks forward to doing business with them again.
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Dylan H. on 04/22/2017
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Dylan said the business is the best. They are the one facility that is honest.
Vehicle: Nissan Versa
Category: Service
Service Date: 03/24/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
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