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Pearson Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,638 Reviews)
45
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
264
Total ReScores
4.7
ReScore Average
45
Net Promoter Score ®

Business Details

About

Pearson Hyundai is staffed with certified technicians who provide quality Hyundai repair and maintenance. Pearson Hyundai is staffed with certified technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(804) 276-0300

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
11701 Midlothian Turnpike Midlothian, VA 23113
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,638 Reviews)

DR
gravatar
DUSTIN R.
Richmond, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor service with no excuse
Was overcharged for services done, not talked to about what was done, was mislead about what would be done and after one week have not gotten a response from the service manager.
Not Recommended
Jason T V. from Pearson Hyundai responded on 09/19/2014 09:08 AM

I am sorry your visit did not go smooth for you.  We make great effort to have every visit go perfect for our customer and it sounds like we missed the mark on this one.  Is there a best way to reach you? Feel free to reach out to me any time as well.  My phone and fax number are at the bottom along with my email.  Thank you for taking the time out of your schedule to respond to this review. I hope to see you in again.  We greatly appreciated your business.  Have a great weekend. 

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com
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