business image

Perry Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(942 Reviews)
-33

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
-33
Net Promoter Score ®

Business Details

About

We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA
We have spent the last 8 years delivering auto repairs, tires, and wheels to satisfied customers, but our experience in the business goes back much further.

Owner John Perry is a third-generation mechanic bringing 80 years of automotive heritage, along with knowledge and integrity, to Perry Automotive.

Our two locations are NAPA AutoCare Centers and AAA-Approved Repair Facilities. We want our customers to feel appreciated and experience a positive visit every time. We won’t sell you something you don’t need.

That’s the Perry Way
...more

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(574) 252-7272

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
13701 McKinley Hwy Mishawaka, IN 46545
Perry Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(942 Reviews)

NS
gravatar
Nick S.
Elkhart, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2013
verified customerVerified Customer
Dont waste your money
My check engine light was on they called me and said i would need all my coils replaced for $700.00, come to find out they did not even take the time to diagnosis the real problem which was oil on my plugs causing them to foul out. On top of everything they charged me $40.00 just to hook up a code reader which any auto part store does for free. I would of been happy if they would of spent more than two minutes to actually figure out what the real problem was instead of guessing. Don't wast your money go to a professional.
Not Recommended
John P. from Perry Automotive responded on 07/15/2013 12:09 PM
This is Lie/I John Perry talked to Nisk Myself and told him he had weak coils after varience test on them and recommended plugs/he in return said he could buy coils for 19.00 online and I told him to fix at home. I only charged nick 39.00 for the test and he has spent a total of 63.00 in 2 years at our location.we were extremely fair with him.If he felt our diagnostic was incorrect we would have made it right.i am very confused.
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