Peter's Auto Works

Reviews (259)

rating 4.75769rating 4.75769rating 4.75769rating 4.75769rating 4.75769

Recommend?
98%

ReScore (1) Help16

rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
New
Improvement
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Original

Hours of Operation

Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat closed
Sun closed
15787 S.w. 72nd Ave
Tigard, OR 97224-7937
(503) 684-3188
About Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome

Latest Reviews for Peter's Auto Works

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Excellent Volvo service as always
I can count on Peter's Auto Works to ensure prompt, professional service. Fixing a Volvo can be spendy, but I think their rates are fair and their expertise is such that the speed with which they fix my car helps minimize the labor costs.
Vehicle: Volvo V40
Service Date: 05/17/2013
Review Created: 05/17/2013 08:44 PM
Lewis H. from Peter's Auto Works responded on 05/20/2013
Thank you Maria for your feedback. We greatly appreciate you taking the time to let us know how we are doing.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Caring and Friendly
I would assume most customers are in a similar situation; a volvo with a lot of miles on it that is always going to have some kind of issue. The team at Peter's is incredibly well versed on Volvos and I trust their opinions. However, I think they could do a little better job helping customers prioritize repairs. I am not going to spend thousands of dollars on a car that is only worth a few thousand. It would be nice if they helped customers rank the importance of their issues.
Vehicle: Volvo S60
Service Date: 05/08/2013
Review Created: 05/10/2013 08:45 AM
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Verified by SureCritic
Gretta L. on 05/08/2013
Gretta said she had a great experience. The service was quick and efficient, the pricing was good and the staff was honest.
Vehicle: Volvo V70
Category: Service
Service Date: 04/26/2013
Review Created: 05/08/2013
This review was collected via phone interview by Customer Research Inc.
Lewis H. from Peter's Auto Works responded on 05/12/2013
Thank you Gretta for your feedback. We greatly appreciate your feedback and the time you took to respond.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Betty B. on 05/08/2013
Betty said they were great. They completed the service in a short amount of time. She was pleased they did not find additional issues with the vehicle.
Vehicle: Volvo XC70
Category: Service
Service Date: 04/29/2013
Review Created: 05/08/2013
This review was collected via phone interview by Customer Research Inc.
Lewis H. from Peter's Auto Works responded on 05/12/2013
Thank you Betty for your feedback we greatly appreciate it.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Gordon M. in Washington on 05/08/2013
Gordon said he was very satisfied, and the business does great work.
Vehicle: Volvo C70
Category: Service
Service Date: 04/29/2013
Review Created: 05/08/2013
This review was collected via phone interview by Customer Research Inc.
Lewis H. from Peter's Auto Works responded on 05/13/2013
Thanks for taking the time to give us a review we appreciate it a lot.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Accommodating
Great service on short notice, go all out for customers
Vehicle: Volvo S60
Service Date: 05/06/2013
Review Created: 05/07/2013 08:14 PM
Lewis H. from Peter's Auto Works responded on 05/08/2013
Thank you Bill. We greatly appreciate the feedback.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
It was a tough job
When my warning light about the brakes came on, I knew it needed fixing. My regular mechanic, who is quite good, couldn't solve it other than it wasn't a sensor on the wheel. Unfortunately, it was costly fixing it, replacing a rear axle, but that solved the problem, with no significant false steps. Drives like new!
Vehicle: Volvo S80
Service Date: 04/08/2013
Review Created: 05/06/2013 09:36 PM
Lewis H. from Peter's Auto Works responded on 05/08/2013
Thank you Michael for the feedback. We strive to do our best. We greatly appreciate you and your business.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Great Service & Friendly Staff
The service was great as usual, but did have a surprise. Since bringing my present car for service, have always did so at around 3,000 miles and the sticker on my windshield indicated that was proper.

The last two times I have noticed the sticker indicates I only need to bring it in every 5,000 miles. Checked with Brian and it seems since my car uses synthetic oil this is not the proper mileage.

This just caught me by surprise since I had always been told previously that 3,000 miles was the indicator for an oil change.

Gordon
Vehicle: Volvo XC60
Service Date: 04/24/2013
Review Created: 04/30/2013 06:33 PM
Lewis H. from Peter's Auto Works responded on 05/13/2013
Thanks Gordon for your review we appreciate it. It took me a while but I figured out the sticker difference, your's is the only vehicle that we use standard Quaker State 5w30. Our standing order is to have 2 cases in stock. what happend was we got synthetic oil instead of standard so when the tech seen it was synthetic the sticker was changed to 5k instead of 3k so your next oil change will go back to 3k because our shipment has been corrected and now we are getting the standard oil as we are supposed to. Sorry for the confusion.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
TED * S. on 04/29/2013
Great service as always
In and out quickly for an oil and filter change. Inspection revealed a few items that need attention, prioritized by importance. Very knowledgeable in helping me keep my 240 running great.
Vehicle: Volvo 240
Service Date: 04/25/2013
Review Created: 04/29/2013 03:10 PM
Lewis H. from Peter's Auto Works responded on 05/01/2013
Thank you Ted. We greatly appreciate your business.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
TOM W. in Sheridan, OR on 04/28/2013
Warranty work without a question & a loaner
A new part, from Volvo, failed, requiring Peter & Co. to take my car apart again, replace the failed Volvo part, and then reassemble. Total cost to me? $5.00 for the loaner car. Great service.
Vehicle: Volvo XC90
Service Date: 04/24/2013
Review Created: 04/28/2013 12:54 PM
Lewis H. from Peter's Auto Works responded on 04/29/2013
Thank you Tom for the feedback. We greatly appreciate your business.
Displaying Review 1 - 10 of 259 in total
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