business image

Peter's Auto Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,595 Reviews)
94

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
4
Total ReScores
3.5
ReScore Average
94
Net Promoter Score ®

Business Details

About

Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome Until somebody comes up with that "Perfect Car" Peter's Auto Works can make it seem that you already have one. We've stayed in business almost 30 years for two main reasons. We know our business, and we respect our customers. Welcome

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 684-3188

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15787 S.w. 72nd Ave Tigard, OR 97224-7937
Peter's Auto Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,595 Reviews)

KC
gravatar
KEVIN* C.
Portland, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2013
verified customerVerified Customer
Caring and Friendly
I would assume most customers are in a similar situation; a volvo with a lot of miles on it that is always going to have some kind of issue. The team at Peter's is incredibly well versed on Volvos and I trust their opinions. However, I think they could do a little better job helping customers prioritize repairs. I am not going to spend thousands of dollars on a car that is only worth a few thousand. It would be nice if they helped customers rank the importance of their issues.
Recommended
Lewis H. from Peter's Auto Works responded on 06/20/2013 10:54 AM
Here at Peter's we try to deliver as much information as possible regarding each vehicle in a manner that is intuitive and allows customers to extrapolate from that which items best serve their circumstantial needs. We are sorry that insufficient detail left you wanting a more specific prioritization and are happy to asses the technician's notes on your vehicle with that in mind. When an opportunity next presents itself, please feel free to call and we will happily review your last visits notes with you in light of mechanical priority. Thanks for offering up your concerns so that we may strive to better serve you.
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