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Brooks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,056 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE,
At BROOKS AUTOMOTIVE we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first.

BROOKS AUTOMOTIVE, is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.

Domestic & Foreign Makes and Models • Full Service Auto Shop • Accepts Extended Warranties • Towing Available • ASE Certified Technicians • ASA Certified • Tech-Net Certified Call or stop by BROOKS AUTOMOTIVE for all your auto repair needs.
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Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(503) 390-4229

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
4985 Brooklake Road NE Brooks, OR 97305
Brooks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,056 Reviews)

RP
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ROBERT P.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2013
verified customer Verified Customer
Brooks Automotive is excellent
What struck me most was how Amy called to let know of the status of the repair to my Toyota Rav4. Amy was very detailed in her explanations as to what the mechanical issues were, and used words that anyone can understand. I really appreciated her communications. Rob was another great representative of this establishment. Rob showed us the extent of damage, and the old part, that occurred to my vehicle.

I have been to a number of auto repair facilities, but this is the first one that communicated with me to this extent. My description of this service is not doing justice to my experience. You have to do business with Brooks Automotive to see for yourself!

Bob
Recommended
Robert P. from Brooks Automotive responded on 07/15/2013 08:56 AM
Thank you Bob for your wonderful review. It is our main goal to keep customers informed of repairs needing to be done and why! Have a great day -Amy
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