ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 26 days ago
Juan B. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Juan said this business is close to home. He would recommend this business for service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/19/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. at Petro Auto Care responded on 09/14/2017

Thank you Juan for you kind words!

Jose Z. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said this business provided friendly service.
Vehicle: Kia Sedona
Category: Service
Service Date: 08/08/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. at Petro Auto Care responded on 09/14/2017

Thank you for your business!

Gustavo S. on 08/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gustavo said the prices were a little too high.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 08/15/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Robin S. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robin said the staff was helpful. They were really nice and reasonable.
Vehicle: Ford F-150
Category: Service
Service Date: 08/04/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Rick D. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said this business was extremely professional and forthright. They built trust.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/15/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. at Petro Auto Care responded on 09/20/2017

Thank you Rick for your kind words!!

Michael H. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the service was very good, the employees were polite and he was in and out within a half hour.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. at Petro Auto Care responded on 09/14/2017

Good to hear you were pleased with the service! Thank you for your kind words!

Chris T. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said they did not try to sell him anything unnecessary or annoy him. They were great.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Antionio G. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never rush a mechanic"
It took two days to find the parts and to isntall them, but the mechanic was very thorough and finally got everything right
Vehicle: BMW Z3
Service Date: 08/08/2017
Review Created: 08/22/2017 01:56 PM
Richard H. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said this business provided excellent service. If anything goes wrong they will repair it.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/08/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Virginia C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Virginia said her experience with this business has been excellent and she trusts them. The lady who assisted her is very good.
Vehicle: Ford Expedition
Category: Service
Service Date: 07/24/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
George A. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Such an amazing service!! "
These guys are always bailing me out and I mean that in the truest sense. I can't count how many times that these guys at Petros auto has bailed me out of a jam time and time again. Let me explain, I am an Uber driver and when my car goes down i'm literally dead in the water. And time is critical to get me back up and running. Whenever I have the occasional mechanical breakdown I know I can always count on them to always Get on it right away and fix it right the first time for a reasonable price. These guys are simply amazing and they are truly the dealership alternative. I thank you so so very much I appreciate everything your staff has done for me in the past and I will continue to keep coming back. Always. George
Vehicle: Nissan Versa
Service Date: 06/21/2017
Review Created: 08/01/2017 02:36 PM
Andrea C. at Petro Auto Care responded on 09/14/2017

George!!Thanks for your kind words! Its always our pleasure and thank you for your continued patronage!

Miguel D. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Miguel said the business did a good job. They have good customer service and the vehicle was done in less than an hour.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 07/05/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Jermaine T. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jermaine said the business provided great customer service and he appreciated them being able to work with him and letting him keep his vehicle there until it was done. The ladies at the front desk are nice and everyone else who works there is cool.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/30/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Alexsandra H. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alexsandra said this business is really fast. They were able to help her with things that she needed done during an oil change that another place did not tell her needed done.
Vehicle: Audi A4
Category: Service
Service Date: 07/03/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. at Petro Auto Care responded on 09/20/2017

Thank You Alexsandra! 

Mike A. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the business provided good service and they provided a good consultation.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Andrea C. at Petro Auto Care responded on 09/21/2017

Thank you for your buisness! 

Bruce Z. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said this business was quick and they provided good service, for a good price.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Russell R. on 07/25/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Russell said this business did an excellent job with their work. However, in the process, they created another issue that he had to go to a different business to have fixed.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/07/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Able P. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Able said this business did a great job for him, he really likes them, and he would recommend them to everyone.
Vehicle: Scion xB
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mark A. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the employees are good, friendly people. They are informative, credible, and they show him the old parts. They provide amazing service. They always go above and beyond. He has used them for years and he recommends them to friends and family.
Vehicle: Geo Prizm
Category: Service
Service Date: 07/05/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Brian K. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"74K maintenance "
Everyone has such positive energy! Thanks for being our local mechanic!
Vehicle: Mazda 3
Service Date: 06/27/2017
Review Created: 06/30/2017 05:36 PM
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